Chime Master Help

Using AX products: Difference between revisions

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Thank you for purchasing your new Chime Master Platinum Advanced eXperience™ virtual bell instrument! As our newest product line, this manual is subject to change as features are enhanced and released. Check back often for updates.
<div style="font-size:84%"> '''[[Chime_Master_Help|Help]] &raquo;  [[Operating manuals]] &raquo; [[:Category:AX_Manual|AX Table of Contents]]'''<br/>
''' [[:Category:AX_Manual|&larr; Back to Contents]] &nbsp;&nbsp;&nbsp;&nbsp; [[Login_screen_AX|Next section &rarr;]] '''</div>


Use the search feature (Ctrl-F) to quickly find exactly what you're looking for. If you prefer, any or all of this document may be printed by clicking "Printable version" under tools, near the top of the left column. Please visit the [[Glossary_AX|AX Products Glossary]] to learn more about the Advanced eXperience from Chime Master!
== Getting started ==
* [https://ezbells.com/ccpl Chime Center training videos]
* [https://ezbells.com/axpl System menu help videos]
 
=== Making connections ===
* [[Rear panel AX|System rear panel]]
* [[Network_setup_AX#Wired_network|Network and WiFi]]
* Audio
** [[Amplifier_inSpire_AX|inSpire amplifier]]
** [[InSpire_audio_connections#inSpire_AX_audio_systems|inSpire connections]]
* [[Keyboard_setup_AX#Connections|Keyboard]]
* [[Connect tower relays AX|Tower bells and clocks]]
 
=== Log in ===
* The lock screen features a large clock display. Tap the clock to bring up the login screen.
* Login with the PIN code (initially '''1234''', which you [[User_profile_setup_AX|should change]]).
 
=== Initial settings and schedules ===
;IMPORTANT
:Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
:Read this section to avoid losing your settings.
==== Reviewing the schedule ====
To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:
* Tap the Schedule button.
* Tap the Review button.


== Getting started ==
If there are no events scheduled, the screen will report "Nothing is scheduled."
 
==== Use the Guided Setup ====
This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac&trade; chooses music throughout the liturgical year.
 
* Login or tap the Home icon at the top of the screen.
* Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
** Factory Reset - clears everything and starts over with a fresh system
** Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
** Cancel - allows you to exit without clearing or changing anything.


* [[Connections_AX|Making connections]]
Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.
* Quick start sheet [[Media:File:AX-QuickStartGuide.pdf|PDF download]]


=== Front panel controls ===
=== Front panel controls ===


==== Lighted power button ====
==== Lighted power button ====
When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are three gestures you can make on the button.
When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.


;Click
;Single-Click ''Display on/brightness''
: wakes up the backlight for the touch screen and adjusts the brightness
: wakes up the backlight for the touch screen and adjusts the brightness
;Double-click
;Double-click ''Stop playing''
: cancels any concert or ringing in progress (light momentarily turns red)
: cancels any concert or ringing in progress (light momentarily turns red)
;Press and hold for 1 second
;Press and hold for 1 second ''System shutdown''
: cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks violet).
: cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
: If the button is not clicked within 3 seconds Shut down will begin (light blinks blue).
: If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
: Wait until the button is solid blue before disconnecting AC power.
: Always shut down in this way before unplugging the power cord.
: Wait until the button is solid blue before unplugging from AC power.
; Clicking when the button is solid blue will restart the system.
; Clicking when the button is solid blue will restart the system.
: If you unplugged the power cord, the system will restart automatically when plugged back in.
During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.
Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.


==== Touch screen ====
==== Touch screen ====


* A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object '''will''' cause damage.
* A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object '''will''' cause damage.
* After several minutes of inactivity, it is normal for the screen to dim, lock and even go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
* After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
[[File:AXUX-Toolbar.png|none|500px|center]]
Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the [[Home_screen_AX|Home screen]] page.


Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the the Home screen page below.
== Front screen menu screens and icons ==
File:AXUX-Toolbar.png]]
Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.


== Front screen menus ==
* [[Login screen AX|Login]]
* [[Login screen AX|Login]]
** Home
** [[Home_screen_AX|Home]]
*** Next selection button
*** [[Home_screen_AX#Quick_function_buttons|Custom Quick Functions]]
*** Stop button
*** [[Play_Selection_AX|Manual Play controls]]
*** Play Selection
*** [[Keyboard AX|Keyboard Performance]] (Millennium and Platinum)
*** Keyboard Performance
*** [[Schedule AX|Schedule]]
*** [[Remote AX|Remote]]
*** [[Settings_screen_AX|Settings]]
*** Custom Quick Functions
*** [[Remote_AX|Remote]]
** Schedule
*** One Time Events
*** Weekly Events
*** Monthly Events
*** Annual Events
*** Configure Time Strike
*** Configure Angelus
*** Review Schedule
** Settings
*** Customize Home Screen
*** Volume
*** Music Style
*** Ringing Style
*** Advanced Keyboard Setup
*** Network
*** Date and Time
*** Screen
*** Reset Setup


== Remote control ==
== Remote management ==
[[Chime.Center]]&trade; provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.


If your administrative user has given you access to the [[Remote AX|remote control]], there will be a Remote button on your front panel home screen. This button brings up a screen that has a QR code on it. Scan the code with your phone or tablet to load the remote screen. Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen. Most phone cameras will detect a QR code without a special app but they can be found at no cost for any platform.
[[Using_Chime_Center|Getting Started with Chime.Center]]


Your home screen will now be available on your phone or tablet to activate music and ringing. The keyboard performance and recording screen will also be available.
== Printable documentation ==
These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.


With Internet access, the code will take you to your home screen served by the Chime Center web portal. Both the bell system and your phone/tablet must be connected to the Internet. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an internet connection.
* [[Media:AX-Printable.pdf|Printable AX Manual]] (8.12MB PDF as of Aug 2022)
* [[Media:AX-QuickStartGuide.pdf|Quick Start Manual]] (1.35MB PDF as shipped with system)




== Remote management ==
'''Library listings'''
We are busy building the Chime Center™ remote management portal. These features require the ringing system to be connected to the Internet.
* [[Media:Chime Center - Library Platinum & Millennium 220426.pdf|Millennium and Platinum Music Catalog]]
** [[Media:PAX MAX Ringing and Special Functions Sheet.pdf|Millennium and Platinum Ringing and Special Functions]]
* [[Media:Bravo AX Music Catalog.pdf|Bravo Music Catalog]]
** [[Media:Bravo AX Ringing and Special Functions.pdf|Bravo Ringing and Special Functions]]


''Standard features''
<br/><br/>
* Basic remote control
<div style="font-size:84%">
* Automatic update deployment
''' [[:Category:AX_Manual|&larr; Back to Contents]] &nbsp;&nbsp;&nbsp;&nbsp; [[Login_screen_AX|Next section &rarr;]] '''</div>
''Premium features''
* Media file loading to the ringing system
* Forgotten PIN code resets
* Multi-user administration
** User custom remote screens
* SmartAlmanac™ season and music customization
* Custom ringing pattern programming
* Complex scheduling and schedule management
* Ringing system backup


[[Category:AX Manual]][[Category:AX Products]]
[[Category:AX Products]]
[[Category:AX Manual]]

Latest revision as of 18:11, 19 September 2023

Getting started

Making connections

Log in

  • The lock screen features a large clock display. Tap the clock to bring up the login screen.
  • Login with the PIN code (initially 1234, which you should change).

Initial settings and schedules

IMPORTANT
Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
Read this section to avoid losing your settings.

Reviewing the schedule

To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:

  • Tap the Schedule button.
  • Tap the Review button.

If there are no events scheduled, the screen will report "Nothing is scheduled."

Use the Guided Setup

This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac™ chooses music throughout the liturgical year.

  • Login or tap the Home icon at the top of the screen.
  • Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
    • Factory Reset - clears everything and starts over with a fresh system
    • Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
    • Cancel - allows you to exit without clearing or changing anything.

Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.

Front panel controls

Lighted power button

When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.

Single-Click Display on/brightness
wakes up the backlight for the touch screen and adjusts the brightness
Double-click Stop playing
cancels any concert or ringing in progress (light momentarily turns red)
Press and hold for 1 second System shutdown
cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
Always shut down in this way before unplugging the power cord.
Wait until the button is solid blue before unplugging from AC power.
Clicking when the button is solid blue will restart the system.
If you unplugged the power cord, the system will restart automatically when plugged back in.

During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.

Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.

Touch screen

  • A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object will cause damage.
  • After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
AXUX-Toolbar.png

Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the Home screen page.

Front screen menu screens and icons

Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.

Remote management

Chime.Center™ provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.

Getting Started with Chime.Center

Printable documentation

These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.


Library listings



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