Chime Master Help

Using AX products: Difference between revisions

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Thank you for purchasing your new Chime Master Platinum Advanced eXperience™ virtual bell instrument! As our newest product line, this manual is subject to change as features are enhanced and released. Check back often for updates.
<div style="font-size:84%"> '''[[Chime_Master_Help|Help]] &raquo;  [[Operating manuals]] &raquo; [[:Category:AX_Manual|AX Table of Contents]]'''<br/>
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== Front screen menus ==
== Getting started ==
AX Screen menu hierarchy
* [https://ezbells.com/ccpl Chime Center training videos]
* [https://ezbells.com/axpl System menu help videos]


* Login
=== Making connections ===
** Home
* [[Rear panel AX|System rear panel]]
*** Next selection button
* [[Network_setup_AX#Wired_network|Network and WiFi]]
*** Stop button
* Audio
*** Play Selection
** [[Amplifier_inSpire_AX|inSpire amplifier]]
*** Keyboard Performance
** [[InSpire_audio_connections#inSpire_AX_audio_systems|inSpire connections]]
*** Remote
* [[Keyboard_setup_AX#Connections|Keyboard]]
*** Custom Quick Functions
* [[Connect tower relays AX|Tower bells and clocks]]
** Schedule
*** One Time Events
*** Weekly Events
*** Monthly Events
*** Annual Events
*** Configure Time Strike
*** Configure Angelus
*** Review Schedule
** Settings
*** Customize Home Screen
*** Volume
*** Music Style
*** Ringing Style
*** Advanced Keyboard Setup
*** Network
*** Date and Time
*** Screen
*** Reset Setup


== Remote control ==
=== Log in ===
* The lock screen features a large clock display. Tap the clock to bring up the login screen.
* Login with the PIN code (initially '''1234''', which you [[User_profile_setup_AX|should change]]).


If your administrative user has given you access to the remote control, there will be a Remote button on your front panel home screen. This button brings up a screen that has a QR code on it. Scan the code with your phone or tablet to load the remote screen. Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen. Most phone cameras will detect a QR code without a special app but they can be found at no cost for any platform.
=== Initial settings and schedules ===
;IMPORTANT
:Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
:Read this section to avoid losing your settings.
==== Reviewing the schedule ====
To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:
* Tap the Schedule button.
* Tap the Review button.


Your home screen will now be available on your phone or tablet to activate music and ringing. The keyboard performance and recording screen will also be available.
If there are no events scheduled, the screen will report "Nothing is scheduled."


With Internet access, the code will take you to your home screen served by the Chime Center web portal. Both the bell system and your phone/tablet must be connected to the Internet. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an internet connection.
==== Use the Guided Setup ====
This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac&trade; chooses music throughout the liturgical year.


=== If the system is not connected to the Internet ===
* Login or tap the Home icon at the top of the screen.
* Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
** Factory Reset - clears everything and starts over with a fresh system
** Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
** Cancel - allows you to exit without clearing or changing anything.


Without an Internet connection there are two alternate ways to control the system.
Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.


==== Local Area Network ====
=== Front panel controls ===


If the system detects that it is connected to a local area network, it will attempt to serve the home screen to that network. In order for the QR code to work, the phone or tablet must be connected to the same network. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).
==== Lighted power button ====
When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.


==== Access Point ====
;Single-Click ''Display on/brightness''
: wakes up the backlight for the touch screen and adjusts the brightness
;Double-click ''Stop playing''
: cancels any concert or ringing in progress (light momentarily turns red)
;Press and hold for 1 second ''System shutdown''
: cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
: If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
: Always shut down in this way before unplugging the power cord.
: Wait until the button is solid blue before unplugging from AC power.
; Clicking when the button is solid blue will restart the system.
: If you unplugged the power cord, the system will restart automatically when plugged back in.


If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to a WiFi network, you can enable AP mode so the system will broadcast an SSID. The Remote screen will display this SSID and password for you to set your phone for connection. Scan the code with your phone or tablet to load the remote screen.
During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.  


=== Remote privileges ===
Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.


The access token given in the QR code can be set to expire after so many days by the administrator. When the token expires you will not be able to access the remote without re-scanning the QR code.
==== Touch screen ====


The administrator can also set restricted access times that the remote control will refuse connections.
* A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object '''will''' cause damage.
* After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
[[File:AXUX-Toolbar.png|none|500px|center]]
Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the [[Home_screen_AX|Home screen]] page.
 
== Front screen menu screens and icons ==
Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.
 
* [[Login screen AX|Login]]
** [[Home_screen_AX|Home]]
*** [[Home_screen_AX#Quick_function_buttons|Custom Quick Functions]]
*** [[Play_Selection_AX|Manual Play controls]]
*** [[Keyboard AX|Keyboard Performance]] (Millennium and Platinum)
*** [[Schedule AX|Schedule]]
*** [[Settings_screen_AX|Settings]]
*** [[Remote_AX|Remote]]


== Remote management ==
== Remote management ==
[[Chime.Center]]&trade; provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.
[[Using_Chime_Center|Getting Started with Chime.Center]]
== Printable documentation ==
These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.
* [[Media:AX-Printable.pdf|Printable AX Manual]] (8.12MB PDF as of Aug 2022)
* [[Media:AX-QuickStartGuide.pdf|Quick Start Manual]] (1.35MB PDF as shipped with system)




'''Library listings'''
* [[Media:Chime Center - Library Platinum & Millennium 220426.pdf|Millennium and Platinum Music Catalog]]
** [[Media:PAX MAX Ringing and Special Functions Sheet.pdf|Millennium and Platinum Ringing and Special Functions]]
* [[Media:Bravo AX Music Catalog.pdf|Bravo Music Catalog]]
** [[Media:Bravo AX Ringing and Special Functions.pdf|Bravo Ringing and Special Functions]]


<br/><br/>
<div style="font-size:84%">
''' [[:Category:AX_Manual|&larr; Back to Contents]] &nbsp;&nbsp;&nbsp;&nbsp; [[Login_screen_AX|Next section &rarr;]] '''</div>


[[Category:AX Manual]][[Category:AX Products]]
[[Category:AX Products]]
[[Category:AX Manual]]

Latest revision as of 18:11, 19 September 2023

Getting started

Making connections

Log in

  • The lock screen features a large clock display. Tap the clock to bring up the login screen.
  • Login with the PIN code (initially 1234, which you should change).

Initial settings and schedules

IMPORTANT
Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
Read this section to avoid losing your settings.

Reviewing the schedule

To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:

  • Tap the Schedule button.
  • Tap the Review button.

If there are no events scheduled, the screen will report "Nothing is scheduled."

Use the Guided Setup

This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac™ chooses music throughout the liturgical year.

  • Login or tap the Home icon at the top of the screen.
  • Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
    • Factory Reset - clears everything and starts over with a fresh system
    • Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
    • Cancel - allows you to exit without clearing or changing anything.

Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.

Front panel controls

Lighted power button

When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.

Single-Click Display on/brightness
wakes up the backlight for the touch screen and adjusts the brightness
Double-click Stop playing
cancels any concert or ringing in progress (light momentarily turns red)
Press and hold for 1 second System shutdown
cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
Always shut down in this way before unplugging the power cord.
Wait until the button is solid blue before unplugging from AC power.
Clicking when the button is solid blue will restart the system.
If you unplugged the power cord, the system will restart automatically when plugged back in.

During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.

Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.

Touch screen

  • A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object will cause damage.
  • After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
AXUX-Toolbar.png

Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the Home screen page.

Front screen menu screens and icons

Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.

Remote management

Chime.Center™ provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.

Getting Started with Chime.Center

Printable documentation

These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.


Library listings



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