Firmware updates
All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.
Determine your model
Use the photos on our main Help Index page to roughly identify your model. Then you may check below for the instructions on checking your current revision.
Current models
Advanced eXperience touchscreen systems
You can verify your current version on the front panel touchscreen by tapping Settings then About. Look for the bold line below the help pages and videos QR codes. Compare this revision number to the one published on this Revisions page.
Planned AX updates are generally released on the last Thursday of January, April, July and October. Systems that are online will be automatically updated by the late evening of that day.
If you would like to connect your system at your home or office for updates, call us for an update appointment. Many older systems that have never been connected to the Internet will need several updates to become current.
LX systems
Year 2023 Firmware for LX and 2200 series systems will become available with the release of the Chime Center USB interface.
Older models
These Chime Master bell ringing systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most of these systems can be updated by downloading the free Management Suite software and running the built-in firmware update feature.
USB updatable systems
Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center USB interface.
Pre-Chime Center firmware for these systems is 0117.
- 2201 - Millennium and Platinum electronic carillons
- 22SD - Model Six SS electronic carillon
- 2206 - Libertas one-to-six bell automation system
- 2209 - Libertas automation for more than six bells
- 2210 - Libertas automation with practice sound module
The following systems have a soft-touch keypad and mechanical key lock.
The latest 21xx release is 0415.
- 2101 - Millennium electronic carillon
- 21SD - Model Six-SS electronic carillon (no support for user SD card)
- 2106 - Millennium one-to-six bell automation system
- 2108 - Millennium automation for more than six bells
- 2110 - Millennium automation with practice sound module
Early Millennium
The following systems have a painted metal faceplate, hard plastic keypad and mechanical key lock:
- 2100 - Millennium electronic carillon - requires a ROM chip change to update - current version 0413
The following systems have a plastic faceplate, hard plastic keypad and mechanical key lock:
- 2000, 2001, 2002, 2003, 2004 - Millennium electronic carillon
- 2006, 2008, 2009, 2010 - Millennium bell control systems
All 2000 series Millennium systems require a ROM chip change to update - current version 0607.
CD carillons
The model of these systems are three digit numbers on the boot display. All Compact Disc carillon systems require a ROM chip change to update - current version 0607.