Firmware updates: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] '''</div><br />
<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] '''</div><br />
All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.


== Determine your model ==
== Determine your model ==
Chime Master bell systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most systems can be updated by downloading the free Management Suite software and running the built-in firmware update feature.
Use the photos on our main [[Chime_Master_Help|Help Index page]] to roughly identify your model. Then you may check below for the instructions on checking your current revision.


== Current models ==
== Current models ==
Current firmware (as of December 2016) for current models: '''0415'''. This firmware is available with the free Management Suite download or you can request a CD-ROM installation disc.
=== Advanced eXperience touchscreen systems ===
You can verify your current version on the front panel touchscreen by tapping Settings then About. Look for the bold line below the help pages and videos QR codes. Compare this revision number to the one published on this '''[[About_AX#Revisions|Revisions page]]'''.


Current models:
Planned AX updates are generally released on the last Thursday of January, April, July and October. Systems that are online will be automatically updated by the late evening of that day.
 
If you would like to connect your system at your home or office for updates, call us for an update appointment. Many older systems that have never been connected to the Internet will need several updates to become current.
 
=== LX systems ===
Year 2023 Firmware for LX and 2200 series systems will become available with the release of the Chime Center USB interface.
 
== Older models ==
These Chime Master bell ringing systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most of these systems can be updated by downloading the free [[Install_Management_Suite|Management Suite]] software and running the built-in [[Firmware_update_MS|firmware update]] feature.
 
=== USB updatable systems ===
Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center USB interface.
<br />
Pre-Chime Center firmware for these systems is 0117.
* '''2201''' - Millennium and Platinum electronic carillons
* '''2201''' - Millennium and Platinum electronic carillons
* '''22SD''' - Model Six SS electronic carillon
* '''22SD''' - Model Six SS electronic carillon
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* '''2210''' - Libertas automation with practice sound module
* '''2210''' - Libertas automation with practice sound module


== Legacy models ==
The following systems have a soft-touch keypad and mechanical key lock.<br />The latest 21xx release is 0415.
 
* '''2101''' - Millennium electronic carillon
 
* '''21SD''' - Model Six-SS electronic carillon (no support for user SD card)
 
* '''2106''' - Millennium one-to-six bell automation system
* '''2108''' - Millennium automation for more than six bells
* '''2110''' - Millennium automation with practice sound module


=== Early Millennium ===
The following systems have a painted metal faceplate, hard plastic keypad and mechanical key lock:
* '''2100''' - Millennium electronic carillon - requires a ROM chip change to update - current version '''0413'''
The following systems have a plastic faceplate, hard plastic keypad and mechanical key lock:
* '''2000, 2001, 2002, 2003, 2004''' - Millennium electronic carillon
* '''2006, 2008, 2009, 2010''' - Millennium bell control systems
All 2000 series Millennium systems require a ROM chip change to update - current version '''0607'''.
=== CD carillons ===
The model of these systems are three digit numbers on the boot display. All Compact Disc carillon systems require a ROM chip change to update - current version '''0607'''.


[[category:Services]]
[[Category:Troubleshooting]]

Latest revision as of 16:29, 19 October 2022


All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.

Determine your model

Use the photos on our main Help Index page to roughly identify your model. Then you may check below for the instructions on checking your current revision.

Current models

Advanced eXperience touchscreen systems

You can verify your current version on the front panel touchscreen by tapping Settings then About. Look for the bold line below the help pages and videos QR codes. Compare this revision number to the one published on this Revisions page.

Planned AX updates are generally released on the last Thursday of January, April, July and October. Systems that are online will be automatically updated by the late evening of that day.

If you would like to connect your system at your home or office for updates, call us for an update appointment. Many older systems that have never been connected to the Internet will need several updates to become current.

LX systems

Year 2023 Firmware for LX and 2200 series systems will become available with the release of the Chime Center USB interface.

Older models

These Chime Master bell ringing systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most of these systems can be updated by downloading the free Management Suite software and running the built-in firmware update feature.

USB updatable systems

Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center USB interface.
Pre-Chime Center firmware for these systems is 0117.

  • 2201 - Millennium and Platinum electronic carillons
  • 22SD - Model Six SS electronic carillon
  • 2206 - Libertas one-to-six bell automation system
  • 2209 - Libertas automation for more than six bells
  • 2210 - Libertas automation with practice sound module

The following systems have a soft-touch keypad and mechanical key lock.
The latest 21xx release is 0415.

  • 2101 - Millennium electronic carillon
  • 21SD - Model Six-SS electronic carillon (no support for user SD card)
  • 2106 - Millennium one-to-six bell automation system
  • 2108 - Millennium automation for more than six bells
  • 2110 - Millennium automation with practice sound module

Early Millennium

The following systems have a painted metal faceplate, hard plastic keypad and mechanical key lock:

  • 2100 - Millennium electronic carillon - requires a ROM chip change to update - current version 0413

The following systems have a plastic faceplate, hard plastic keypad and mechanical key lock:

  • 2000, 2001, 2002, 2003, 2004 - Millennium electronic carillon
  • 2006, 2008, 2009, 2010 - Millennium bell control systems

All 2000 series Millennium systems require a ROM chip change to update - current version 0607.

CD carillons

The model of these systems are three digit numbers on the boot display. All Compact Disc carillon systems require a ROM chip change to update - current version 0607.