Firmware updates: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] '''</div><br />
<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] '''</div><br />
All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.  
All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.  
== Determine your model ==
== Determine your model ==
Chime Master bell systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most systems can be updated by downloading the free [[Install_Management_Suite|Management Suite]] software and running the built-in [[Firmware_update_MS|firmware update]] feature.
Chime Master bell systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most systems can be updated by downloading the free [[Install_Management_Suite|Management Suite]] software and running the built-in [[Firmware_update_MS|firmware update]] feature.
== Current models ==
== Current models ==
The latest release for current models is  [https://help.chimemaster.com/dl/firmware Firmware 0117].
=== Advanced eXperience touchscreen systems ===
You can verify your current version on the front panel touchscreen by tapping Settings then About. Look for the bold line below the help pages and videos QR codes. Compare this revision number to the one published on this '''[[About_AX#Revisions|Revisions page]]'''.
 
Planned AX updates are generally released on the last Thursday of January, April, July and October. Systems that are online will be automatically updated by the late evening of that day.
 
If you would like to connect your system at your home or office for updates, call us for an update appointment. Many older systems that have never been connected to the Internet will need several updates to become current.
 
=== LX systems ===
Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center LX appliance.
 
== Older models ==
=== USB updatable systems ===
Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center LX appliance.
<br />
Pre-Chime Center firmware for these systems is 0117.
* '''2201''' - Millennium and Platinum electronic carillons
* '''2201''' - Millennium and Platinum electronic carillons
* '''22SD''' - Model Six SS electronic carillon
* '''22SD''' - Model Six SS electronic carillon
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* '''2210''' - Libertas automation with practice sound module
* '''2210''' - Libertas automation with practice sound module


== Legacy models ==
The following systems have a soft-touch keypad and mechanical key lock.<br />The latest 21xx release is 0415.
=== USB updatable systems ===
The following systems have a soft-touch keypad and mechanical key lock.<br />The latest release is [https://help.chimemaster.com/dl/firmware/0415/ Firmware 0415].
* '''2101''' - Millennium electronic carillon
* '''2101''' - Millennium electronic carillon
* '''21SD''' - Model Six-SS electronic carillon (no support for user SD card)
* '''21SD''' - Model Six-SS electronic carillon (no support for user SD card)

Revision as of 15:24, 19 October 2022


All systems returned for maintenance receive new lithium backup batteries and the latest firmware available.

Determine your model

Chime Master bell systems display an eight character code that represents the model (first four characters) and firmware date code (last four characters) when they are powered on. Most systems can be updated by downloading the free Management Suite software and running the built-in firmware update feature.

Current models

Advanced eXperience touchscreen systems

You can verify your current version on the front panel touchscreen by tapping Settings then About. Look for the bold line below the help pages and videos QR codes. Compare this revision number to the one published on this Revisions page.

Planned AX updates are generally released on the last Thursday of January, April, July and October. Systems that are online will be automatically updated by the late evening of that day.

If you would like to connect your system at your home or office for updates, call us for an update appointment. Many older systems that have never been connected to the Internet will need several updates to become current.

LX systems

Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center LX appliance.

Older models

USB updatable systems

Year 2023 Firmware for LX and 2200 series systems will become available with the release of Chime.Center/LX. Systems will receive automatic internet udpates when connected with the Chime Center LX appliance.
Pre-Chime Center firmware for these systems is 0117.

  • 2201 - Millennium and Platinum electronic carillons
  • 22SD - Model Six SS electronic carillon
  • 2206 - Libertas one-to-six bell automation system
  • 2209 - Libertas automation for more than six bells
  • 2210 - Libertas automation with practice sound module

The following systems have a soft-touch keypad and mechanical key lock.
The latest 21xx release is 0415.

  • 2101 - Millennium electronic carillon
  • 21SD - Model Six-SS electronic carillon (no support for user SD card)
  • 2106 - Millennium one-to-six bell automation system
  • 2108 - Millennium automation for more than six bells
  • 2110 - Millennium automation with practice sound module

Early Millennium

The following systems have a painted metal faceplate, hard plastic keypad and mechanical key lock:

  • 2100 - Millennium electronic carillon - requires a ROM chip change to update - current version 0413

The following systems have a plastic faceplate, hard plastic keypad and mechanical key lock:

  • 2000, 2001, 2002, 2003, 2004 - Millennium electronic carillon
  • 2006, 2008, 2009, 2010 - Millennium bell control systems

All 2000 series Millennium systems require a ROM chip change to update - current version 0607.

CD carillons

The model of these systems are three digit numbers on the boot display. All Compact Disc carillon systems require a ROM chip change to update - current version 0607.