Using Chime.Center: Difference between revisions

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<div style="font-size:84%"> '''[[Chime_Master_Help|Help]] » [[Operating manuals]] » [[:Category:AX_Manual|AX Table of Contents]]'''<br/>

'''[https://Chime.Center Chime.Center]''' is the best way to manage your ringing system. ~~We recommend you use~~ the ~~Chrome browser~~ and ~~keep it up~~ to ~~date~~ for ~~best results~~. ~~This app~~ will ~~not work~~ with ~~Internet Explorer or older versions of Safari~~.

'''[https://Chime.Center Chime.Center]''' is the best way to manage your ringing system.

Systems require at least revision 1.4.20 (See the Settings - About page) to connect with Chime Center and the Remote Control. If your system is connected to the internet, call us so we can enable updates for you. The [[Network_setup_AX|Network Setup page]] will help you get your system connected.

;Help with Chime Center

:Look for a blue help button with the letter ''i'' on it on each Chime.Center page that you can click for page usage information.

:'''[https://ezbells.com/ccpl Training videos]''' links also appear on each page's help button. A QR code for the video will allow you to watch the explanation while you remain on Chime Center.

~~This document will get you started. Look for a blue button with the letter ''i'' on it on each Chime.Center page that you can click for page usage information.~~

;Requirements

* [https://www.chimemaster.com/electronic-carillons#platinum Chime Master Advanced eXperience touchscreen bell ringing system].

:* [https://www.chimemaster.com/electronic-carillons#platinum Chime Master Advanced eXperience touchscreen bell ringing system].

* Both the ringing system and browser accessing Chime.Center must have internet connections.

:* Both the ringing system and browser accessing Chime.Center must have internet connections.

* Up-to-date Internet browser (Chrome preferred) running on

:* Up-to-date Internet browser (Chrome preferred) running on any device with an Internet web browser (larger screens preferred). This app will not work with Internet Explorer or older versions of Safari.

** Desktop or laptop PC or Linux

** Desktop or laptop MacOS

** Chromebook

** Tablet (~~Android~~ or ~~iOS)~~

== Getting Started ==

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If you forget to log out of a public computer, sign into Chime.Center and go to My Account using the top right button. Click, '''Logout Everywhere'''. To retain remote control app access without re-scanning the QR code, be sure to un-check '''Clear Remote Sessions''' before saving changes.

==== Login issues ====

Email addresses should be entered in all lower case. If you insert punctuation characters (generally stripped by email servers) when you set up your account, you must continue to use them on the login page.

If you forget your password, enter your email on the [https://chime.center/ax/#/lostpassword Password recovery page] and click the '''Send Reset Request''' button. If the email address you enter matches a registered user, a one-time-use reset token will be sent to that address allowing you to change your password.

=== Home ===

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;Albums

[https://ezbells.com/cea0 '''Video - Manage Music Albums''']

:Chime Master has provided each Advanced eXperience system with a library of preset Albums. An album is a collection of selection titles. Each album has music that is appropriate for specific musical styles, seasons or occasions.

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==== Seasons ====

[https://ezbells.com/ccs0 '''Video - Manage Seasons''']

It is important to realize that nearly all of the options for season start and ending dates are much more easily accomplished by answering the simple questions on the installation [[Operate_AX_products#Use_the_Guided_Setup|guided setup]]. If you want to run the setup again, simply Clear Almanac from the Setup menu on the front panel of your system.

This Chime.Center feature is for those who wish to associate musical Albums they have customized with existing or new seasons.

:SmartAlmanac<sup>™</sup> Advanced eXperience provides lets you set-it-and-forget-it then enjoy always appropriate music year after year.

:With Chime.Center you can set beginning and ending dates for each music season, determine which albums play during a season and even create your own seasons.

:All Chime Master carillons come with a typical collection of seasons. The default albums and seasons are configured for you when you walk through ~~the~~ [[Operate_AX_products#Use_the_Guided_Setup|~~system's~~ guided setup]] and answer the simple questions regarding your worship tradition. In most cases, you will then be happy with the settings you find here.

:All Chime Master carillons come with a typical collection of seasons. The default albums and seasons are configured for you when you walk through your system's [[Operate_AX_products#Use_the_Guided_Setup|guided setup]] and answer the simple questions regarding your worship tradition. In most cases, you will then be happy with the settings you find here.

:''Non-Seasonal'' is the name of the Season containing albums that will play when no other season is active.

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:A season can last as little as one day or can span several consecutive days. It can be set up for a holiday you celebrate that we have not already defined or anytime you want a different album to play. When your carillon changes seasons, your schedule does not change, but anywhere you have selected an Almanac Selection to play, it will choose from the Albums in the current season.

:The size and number of Albums you add to a season determines how repetitious the music will seem during that season. During an enabled Season that contains no Albums, nothing will play when Almanac Music is called for. ~~Other non-almanac~~ scheduled ~~events~~ will continue to play.

:The size and number of Albums you add to a season determines how repetitious the music will seem during that season. During an enabled Season that contains no Albums, nothing will play when Almanac Music is called for. Clock ringing, prayer bells and other events scheduled with specific selections will continue to play.

[[File:EditSeasonCCAX.png|frameless|right|200px]]

:~~Edit~~ Season ~~options~~

:'''Season methods and dates'''

* Enable season - uncheck if you do not wish the season to take effect.

* Silent season - check if you want the season to suspend ''all'' scheduled events. You may continue to ring manually.

* ~~Date~~

** If you wish to continue scheduled ringing without music, create a season with no musical albums in it. Events scheduled with Almanac music will not play any music during this special season.

** Use same start and end times every year - uncheck to enter different dates on each year (Example: Easter).

* Begin/End methods

** Use same start and end times every year - uncheck to enter different dates for each year (Example: Easter which has all of the moving dates already set for you).

** Begin/End based on another Season's start date - check to enter a season rather than date (Example: Lent is based on Easter).

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=== Schedule ===

You should review your schedule before making additions as described below and in this video: '''[http://ezbells.com/csr0 Review Your Ringing Schedule]'''.

==== Create and revise schedule ====

[[File:WeeklyScheduleCCAX.png|frameless|right|200px]]

Weekly scheduled events play every week until changed.

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:Click the '''Save to Schedule''' button at the bottom.

;Review ~~Events~~

==== Review the schedule ====

:Review scheduled events that are scheduled Weekly (other than time strike and Angelus ringing), Monthly, Annual and One Time.

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* Time strikes events

* Angelus events

~~[[File:ReviewPlayedCCAX.png|frameless|right|200px|Review of a user customized SmartAlmanac schedule]]~~

==== Preview and Played logs ====

;Review Upcoming Selections

:The next few days can be previewed including what SmartAlmanac music choices the system has made. Any changes made to the library or schedule will cause these selections to be changed (picked again in a different order).

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;Remedy disagreements

:Click on the '''Why will/did this play?''' button under the selection in question. ~~Then~~ click on the reason you do not think it should play. You will be taken to the appropriate screen to take corrective action.

:Click on the '''Why will/did this play?''' button under the selection in question. A quick edit menu will appear. If a musical selection was chosen by the SmartAlmanac, the edit menu will display the album the title is in, the season the album is in as well as the season (active at the time) the album is assigned to. To change the SmartAlmanac handling of this selection and similar titles, click on the reason you do not think it should play. You will be taken to the appropriate screen to take corrective action.

* This event is scheduled at the wrong time

[[File:ReviewPlayedCCAX.png|frameless|right|200px|Review a SmartAlmanac selection]]

* This title shouldn't be in this album

* This event is scheduled at the wrong time: Schedule review screen

* This album shouldn't play in this season

* This title shouldn't be in this album: Prompts to remove title from album

* This season occurs at the wrong time

* This album shouldn't play in this season: Prompts to remove album from season

* SmartAlmanac should never choose this title

* This season occurs at the wrong time: Season editor screen

* SmartAlmanac should never choose this title: Prompts to remove title from all SmartAlmanac albums

=== Keyboard ===

The keyboard screens on Chime.Center are typically used on a laptop near the organ. MIDI keyboards connected to the local PC hosting the browser will not control the ringing system.

The keyboard screens on Chime.Center are typically used on a tablet or laptop near the organ. MIDI keyboards connected to the local PC hosting the browser will not control the ringing system.

;Record Performance

:Replicates the local touchscreen and remote control app keyboard screen. This may be useful if you want to use the Music ~~Librarian~~ to ~~work with~~ your recordings after each take.

:Replicates the local touchscreen and remote control app keyboard screen. This may be useful if you want to use the Music menus to add your recordings to Smart Almanac albums after each take.

;Keyboard Instruments

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;Keyboard Settings

:Replicates the local touchscreen keyboard setup page. Allows technicians to set keyboard MIDI channels and transposition without having to be at the ringing system.

:The '''Monitor keyboard data''' button at the top of the screen shows you the notes and channels received by the system while you play the keyboard. Use this while changing organ stops and pistons to find which channel should be used for the ringing system. This feature is not available from the front panel of the system.

== Administrative features ==

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* '''Basic'''

** Homepage and remote screen is defined by administrator

** Can review automatic schedule but not make changes

** Features enabled at administrator's discretion:

*** Access to remote app

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**** Keyboard recording

**** Keyboard instrumentation setup

*** ~~Schedule~~ creation and modification

*** Automatic schedule events creation and modification

*** Music library editing and SmartAlmanac season definitions

*** System settings

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==== User Options ====

:'''Add New User''' blue button - Provide an email address for the user, set a front panel PIN code and set permission levels. The user will receive an email invitation to Chime.Center.

:'''Logout All Users''' red button is a ''nuclear'' option to be used when you suspect someone may have gained unauthorized access to your system. This will force all users to supply email and passwords to log in to Chime.Center. It will also require remote control users to re-scan a QR code re-authenticate their remote app.

:'''Logout All Users''' red button is a ''nuclear'' option to be used when you suspect someone may have gained unauthorized access to your system. This will force all users to supply email and passwords to log in to Chime.Center. It will also require remote control users to re-scan a QR code to reload and re-authenticate their remote app.

Per user options:

:'''Disable User''' button - Prevent this user from using their remote control until they scan the local QR code again.

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::Change the user's permission level

::Limit the user's access times to certain times of day and days of the week (applicable to local PIN login, Chime.Center and Remote app).

==== Transfer an account ====

Personnel changes may require existing user accounts to be replaced by new users. If the existing user is available to hand over responsibility to a new user, click the existing user's '''Edit''' button to make changes to the email address and user's name. This will eliminate the need to create new front panel login PINs and custom home screens.

All users who have used this account for the Remote Control app must delete it from their phone screens and scan the QR code again to regain remote access.

Do not disable the only remaining administrator for the system.

=== Settings ===

@@ Line 1: / Line 1: @@
 <div style="font-size:84%"> '''[[Chime_Master_Help|Help]] &raquo;  [[Operating manuals]] &raquo; [[:Category:AX_Manual|AX Table of Contents]]'''<br/>
-'''[https://Chime.Center Chime.Center]''' is the best way to manage your ringing system. We recommend you use the Chrome browser and keep it up to date for best results. This app will not work with Internet Explorer or older versions of Safari.
+'''[https://Chime.Center Chime.Center]''' is the best way to manage your ringing system.
+Systems require at least revision 1.4.20 (See the Settings - About page) to connect with Chime Center and the Remote Control. If your system is connected to the internet, call us so we can enable updates for you. The [[Network_setup_AX|Network Setup page]] will help you get your system connected.
+;Help with Chime Center
+:Look for a blue help button with the letter ''i'' on it on each Chime.Center page that you can click for page usage information.
+:'''[https://ezbells.com/ccpl Training videos]''' links also appear on each page's help button. A QR code for the video will allow you to watch the explanation while you remain on Chime Center.
-This document will get you started. Look for a blue button with the letter ''i'' on it on each Chime.Center page that you can click for page usage information.
 ;Requirements
-* [https://www.chimemaster.com/electronic-carillons#platinum Chime Master Advanced eXperience touchscreen bell ringing system].
+:* [https://www.chimemaster.com/electronic-carillons#platinum Chime Master Advanced eXperience touchscreen bell ringing system].
-* Both the ringing system and browser accessing Chime.Center must have internet connections.
+:* Both the ringing system and browser accessing Chime.Center must have internet connections.
-* Up-to-date Internet browser (Chrome preferred) running on
+:* Up-to-date Internet browser (Chrome preferred) running on any device with an Internet web browser (larger screens preferred).  This app will not work with Internet Explorer or older versions of Safari.
-** Desktop or laptop PC or Linux
-** Desktop or laptop MacOS
-** Chromebook
-** Tablet (Android or iOS)
 == Getting Started ==
@@ Line 31: / Line 33: @@
 If you forget to log out of a public computer, sign into Chime.Center and go to My Account using the top right button. Click, '''Logout Everywhere'''. To retain remote control app access without re-scanning the QR code, be sure to un-check '''Clear Remote Sessions''' before saving changes.
+==== Login issues ====
+Email addresses should be entered in all lower case. If you insert punctuation characters (generally stripped by email servers) when you set up your account, you must continue to use them on the login page.
+If you forget your password, enter your email on the [https://chime.center/ax/#/lostpassword Password recovery page] and click the '''Send Reset Request''' button. If the email address you enter matches a registered user, a one-time-use reset token will be sent to that address allowing you to change your password.
 === Home ===
@@ Line 50: / Line 57: @@
 ;Albums
+[https://ezbells.com/cea0 '''Video - Manage Music Albums''']
 :Chime Master has provided each Advanced eXperience system with a library of preset Albums. An album is a collection of selection titles. Each album has music that is appropriate for specific musical styles, seasons or occasions.
@@ Line 64: / Line 72: @@
 ==== Seasons ====
+[https://ezbells.com/ccs0 '''Video - Manage Seasons''']
+It is important to realize that nearly all of the options for season start and ending dates are much more easily accomplished by answering the simple questions on the installation [[Operate_AX_products#Use_the_Guided_Setup|guided setup]]. If you want to run the setup again, simply Clear Almanac from the Setup menu on the front panel of your system.
+This Chime.Center feature is for those who wish to associate musical Albums they have customized with existing or new seasons.
 :SmartAlmanac<sup>™</sup> Advanced eXperience provides lets you set-it-and-forget-it then enjoy always appropriate music year after year.
 :With Chime.Center you can set beginning and ending dates for each music season, determine which albums play during a season and even create your own seasons.
-:All Chime Master carillons come with a typical collection of seasons. The default albums and seasons are configured for you when you walk through the [[Operate_AX_products#Use_the_Guided_Setup|system's guided setup]] and answer the simple questions regarding your worship tradition. In most cases, you will then be happy with the settings you find here.
+:All Chime Master carillons come with a typical collection of seasons. The default albums and seasons are configured for you when you walk through your system's [[Operate_AX_products#Use_the_Guided_Setup|guided setup]] and answer the simple questions regarding your worship tradition. In most cases, you will then be happy with the settings you find here.
 :''Non-Seasonal'' is the name of the Season containing albums that will play when no other season is active.
@@ Line 74: / Line 88: @@
 :A season can last as little as one day or can span several consecutive days. It can be set up for a holiday you celebrate that we have not already defined or anytime you want a different album to play. When your carillon changes seasons, your schedule does not change, but anywhere you have selected an Almanac Selection to play, it will choose from the Albums in the current season.
-:The size and number of Albums you add to a season determines how repetitious the music will seem during that season. During an enabled Season that contains no Albums, nothing will play when Almanac Music is called for. Other non-almanac scheduled events will continue to play.
+:The size and number of Albums you add to a season determines how repetitious the music will seem during that season. During an enabled Season that contains no Albums, nothing will play when Almanac Music is called for. Clock ringing, prayer bells and other events scheduled with specific selections will continue to play.
 [[File:EditSeasonCCAX.png|frameless|right|200px]]
-:Edit Season options
+:'''Season methods and dates'''
 * Enable season - uncheck if you do not wish the season to take effect.
 * Silent season - check if you want the season to suspend ''all'' scheduled events. You may continue to ring manually.
-* Date
+** If you wish to continue scheduled ringing without music, create a season with no musical albums in it. Events scheduled with Almanac music will not play any music during this special season.
-** Use same start and end times every year - uncheck to enter different dates on each year (Example: Easter).
+* Begin/End methods
+** Use same start and end times every year - uncheck to enter different dates for each year (Example: Easter which has all of the moving dates already set for you).
 ** Begin/End based on another Season's start date - check to enter a season rather than date (Example: Lent is based on Easter).
@@ Line 126: / Line 141: @@
 === Schedule ===
+You should review your schedule before making additions as described below and in this video: '''[http://ezbells.com/csr0 Review Your Ringing Schedule]'''.
+==== Create and revise schedule ====
 [[File:WeeklyScheduleCCAX.png|frameless|right|200px]]
 Weekly scheduled events play every week until changed.
@@ Line 165: / Line 182: @@
 :Click the '''Save to Schedule''' button at the bottom.
-;Review Events
+==== Review the schedule ====
 :Review scheduled events that are scheduled Weekly (other than time strike and Angelus ringing), Monthly, Annual and One Time.
@@ Line 177: / Line 194: @@
 * Time strikes events
 * Angelus events
-[[File:ReviewPlayedCCAX.png|frameless|right|200px|Review of a user customized SmartAlmanac schedule]]
+==== Preview and Played logs ====
 ;Review Upcoming Selections
 :The next few days can be previewed including what SmartAlmanac music choices the system has made. Any changes made to the library or schedule will cause these selections to be changed (picked again in a different order).
@@ Line 186: / Line 202: @@
 ;Remedy disagreements
-:Click on the '''Why will/did this play?''' button under the selection in question. Then click on the reason you do not think it should play. You will be taken to the appropriate screen to take corrective action.
+:Click on the '''Why will/did this play?''' button under the selection in question. A quick edit menu will appear. If a musical selection was chosen by the SmartAlmanac, the edit menu will display the album the title is in, the season the album is in as well as the season (active at the time) the album is assigned to. To change the SmartAlmanac handling of this selection and similar titles, click on the reason you do not think it should play. You will be taken to the appropriate screen to take corrective action.
-* This event is scheduled at the wrong time
+[[File:ReviewPlayedCCAX.png|frameless|right|200px|Review a SmartAlmanac selection]]
-* This title shouldn't be in this album
+* This event is scheduled at the wrong time: Schedule review screen
-* This album shouldn't play in this season
+* This title shouldn't be in this album: Prompts to remove title from album
-* This season occurs at the wrong time
+* This album shouldn't play in this season: Prompts to remove album from season
-* SmartAlmanac should never choose this title
+* This season occurs at the wrong time: Season editor screen
+* SmartAlmanac should never choose this title: Prompts to remove title from all SmartAlmanac albums
 === Keyboard ===
-The keyboard screens on Chime.Center are typically used on a laptop near the organ. MIDI keyboards connected to the local PC hosting the browser will not control the ringing system.
+The keyboard screens on Chime.Center are typically used on a tablet or laptop near the organ. MIDI keyboards connected to the local PC hosting the browser will not control the ringing system.
 ;Record Performance
-:Replicates the local touchscreen and remote control app keyboard screen. This may be useful if you want to use the Music Librarian to work with your recordings after each take.
+:Replicates the local touchscreen and remote control app keyboard screen. This may be useful if you want to use the Music menus to add your recordings to Smart Almanac albums after each take.
 ;Keyboard Instruments
@@ Line 203: / Line 220: @@
 ;Keyboard Settings
 :Replicates the local touchscreen keyboard setup page. Allows technicians to set keyboard MIDI channels and transposition without having to be at the ringing system.
+:The '''Monitor keyboard data''' button at the top of the screen shows you the notes and channels received by the system while you play the keyboard. Use this while changing organ stops and pistons to find which channel should be used for the ringing system. This feature is not available from the front panel of the system.
 == Administrative features ==
@@ Line 213: / Line 232: @@
 * '''Basic'''
 ** Homepage and remote screen is defined by administrator
+** Can review automatic schedule but not make changes
 ** Features enabled at administrator's discretion:
 *** Access to remote app
@@ Line 226: / Line 246: @@
 **** Keyboard recording
 **** Keyboard instrumentation setup
-*** Schedule creation and modification
+*** Automatic schedule events creation and modification
 *** Music library editing and SmartAlmanac season definitions
 *** System settings
@@ Line 240: / Line 260: @@
 ==== User Options ====
 :'''Add New User''' blue button - Provide an email address for the user, set a front panel PIN code and set permission levels. The user will receive an email invitation to Chime.Center.
-:'''Logout All Users''' red button is a ''nuclear'' option to be used when you suspect someone may have gained unauthorized access to your system. This will force all users to supply email and passwords to log in to Chime.Center. It will also require remote control users to re-scan a QR code re-authenticate their remote app.
+:'''Logout All Users''' red button is a ''nuclear'' option to be used when you suspect someone may have gained unauthorized access to your system. This will force all users to supply email and passwords to log in to Chime.Center. It will also require remote control users to re-scan a QR code to reload and re-authenticate their remote app.
 Per user options:
 :'''Disable User''' button - Prevent this user from using their remote control until they scan the local QR code again.
@@ Line 252: / Line 273: @@
 ::Change the user's permission level
 ::Limit the user's access times to certain times of day and days of the week (applicable to local PIN login, Chime.Center and Remote app).
+==== Transfer an account ====
+Personnel changes may require existing user accounts to be replaced by new users. If the existing user is available to hand over responsibility to a new user, click the existing user's '''Edit''' button to make changes to the email address and user's name. This will eliminate the need to create new front panel login PINs and custom home screens.
+All users who have used this account for the Remote Control app must delete it from their phone screens and scan the QR code again to regain remote access.
+Do not disable the only remaining administrator for the system.
 === Settings ===