Install Management Suite: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />


If you have a '''touch screen system''', click for instructions here: '''[[Remote_AX|Advanced eXperience Remote]]'''.
If you have a '''touch screen system''', follow these links:
* '''[[Remote_AX|Install Remote App for AX]]'''
* '''[[Using_Chime.Center|Using Chime.Center for AX]]'''


Call 800-344-7464 for upgrade information.
Call 800-344-7464 for upgrade information.
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== Requirements ==
== Requirements ==
* Windows PC (Management Suite will not install on Windows RT or Windows 10 in S mode)
* Windows PC (Management Suite will not install on Windows RT or Windows 10 in S mode)
* Mac PC running Windows (requires a Windows license) in
** a [https://support.apple.com/boot-camp Boot Camp] alternative boot partition
** [https://www.parallels.com Parallels] virtual machine
** [https://www.virtualbox.org/wiki/Downloads VirtualBox] virtual machine
=== Note to Mac users ===
We recommend dedicating an inexpensive Windows PC to leave connected to the carillon. You can use TeamViewer or other remote desktop software to remote in to the dedicated PC to manage your carillon from your home or office.
If you must run Management Suite on your Mac, you must also either dual boot Windows on the Mac or use virtualization software to boot Windows.


== Windows 10 Installation ==
== Windows 10 Installation ==
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At this point, the button sizes and positions (if customized) will revert to their default values. If any users are set up for remote control access via the mobile apps, their permissions will have to be reset in the Administrator panel (usernames and passwords are saved in the carillon, permissions on the PC).
At this point, the button sizes and positions (if customized) will revert to their default values. If any users are set up for remote control access via the mobile apps, their permissions will have to be reset in the Administrator panel (usernames and passwords are saved in the carillon, permissions on the PC).
=== Uninstall and re-install ===
Use Windows Setup - Apps & Features to uninstall Management Suite. Then delete all files from the Program Files directory or the entire directory itself before re-installing.
C:\Program Files (x86)\Chime Master


= Setup and Use =
= Setup and Use =