Remote control mobile app setup: Difference between revisions

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* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.


This is a walk through of a typical setup for three users. The names and passwords should be changed to suit your requirements. This basic setup requires and uses an existing church WiFi network. Ideally, both the PC and mobile devices would be connected to the same SSID.
== End of Life Notice ==
 
* This application is no longer available in the mobile app stores.
An IT specialist may be required to set up a such network, if none exists, using a stand alone WiFi access point. He or she may also be able to help you forward the host port through your router and firewall to the public internet for [[remote control from anywhere]].
* Our current remote control for Advanced eXperience (AX) ringing systems replaces the Church Bell Remote app described below.
 
Call 800-344-7464 for upgrade information.
If you have issues connecting after following this procedure, try restarting the WiFi router, computer, phone and or tablet. The most frequent solution is to connect all devices to the same network.
 
While this video uses Windows 10, it will run on previous versions.


== Setup Management Suite on host PC ==
== Setup Management Suite on host PC ==
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We are going to set up the Chime Master Church Bell remote mobile app.
We are going to set up the Chime Master Church Bell remote mobile app.


First we will set up the Management Suite ([https://help.chimemaster.com/dl/ChimeMasterMSuite507-F0118.zip download-link]) on our host PC. Click the link and the file will begin to download.
First we will set up the Management Suite on our host PC. Click the link and the file will begin to download.


We have removed the instruction to disconnect the system during installation. Also if Windows has been installed from a downloaded upgrade, .NET will not be installed. If .NET is not installed, see [[Setup_.NET|.NET Setup]].
We have removed the instruction to disconnect the system during installation. Also if Windows has been installed from a downloaded upgrade, .NET will not be installed. If .NET is not installed, see [[Setup_.NET|.NET Setup]].
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== Setup mobile app ==
== Setup mobile app ==
NOTE - These apps are no longer available. If you need remote control capability consider upgrading to our Advanced eXperience ringing systems that are fully supported by [[https://www.chimemaster.com/chime-center '''Chime.Center'''].


Requirements:
Requirements:
* Apple or Android tablet or phone
* Apple or Android tablet or phone
* Internet connection to Play or App store
* Internet connection to Play or App store
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# Connect phone or tablet to the Internet
# Connect phone or tablet to the Internet
# Find and install Church Bell Remote Control from the [https://itunes.apple.com/us/app/church-bell-remote/id673198843 App Store] or [https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote Play Store]
# Find and install Church Bell Remote Control from the App Store or Play Store
# Connect phone or tablet to the local church WiFi network (Internet connectivity is optional)
# Connect phone or tablet to the local church WiFi network (Internet connectivity is optional)
# Add host with IP address from host Management Suite setup notes
# Add host with IP address from host Management Suite setup notes
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We have to connect the phone to the Internet either through 4G or the church wifi network to get the app installed from the App Store or Play Store.
We have to connect the phone to the Internet either through 4G or the church wifi network to get the app installed from the App Store or Play Store.


Launch the [https://itunes.apple.com/us/app/church-bell-remote/id673198843 App Store] or [https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote Play Store] and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.
Launch the App Store or Play Store and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.


Tap the INSTALL button.
Tap the INSTALL button.
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This is a requirement, but it doesn't have to be fancy. For remote access, Management Suite must be running in its server mode on a PC. The mobile application communicates with the PC which relays the commands to the carillon that is connected to the PC's USB port.
This is a requirement, but it doesn't have to be fancy. For remote access, Management Suite must be running in its server mode on a PC. The mobile application communicates with the PC which relays the commands to the carillon that is connected to the PC's USB port.


If you don't connect the PC to the internet, you could use an old office PC running Windows XP. [https://www.google.com/?gws_rd=ssl#q=inexpensive+windows+laptop Inexpensive laptops] are available for less than $200 at most department and big box stores.  
If you don't connect the PC to the internet, you could use an old office PC running Windows XP. Inexpensive laptops are available for less than $200 at most department and big box stores.  


What '''will not''' work:
What '''will not''' work:
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In order to network your phone/tablet and the Windows PC together, WiFi is required. If the church doesn't have WiFi available, you can set up your own local area WiFi network using an access point.
In order to network your phone/tablet and the Windows PC together, WiFi is required. If the church doesn't have WiFi available, you can set up your own local area WiFi network using an access point.


Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC. Some examples:
Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC.
 
* [https://www.google.com/?gws_rd=ssl#q=TP-LINK+TL-WA801ND TP-LINK TL-WA801ND Access Point]
* [https://www.google.com/?gws_rd=ssl#q=nGenius+EAP350+N300 nGenius EAP350 N300] High-Power Access Point/WDS/Repeater


== Troubleshooting ==
== Troubleshooting ==
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[[Category:Management Suite]]
[[Category:Management Suite]]
[[Category:Manual]]
[[Category:Legacy_Products]]
[[Category:Troubleshooting]]