Remote control mobile app setup: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />

~~<embedvideo service="youtube">https://www.youtube.com/watch?v=KeGANf-jBfg?rel=0</embedvideo>~~

~~This~~ is ~~a walk through of a typical setup~~ for ~~three users~~. ~~The names and passwords should be changed to suit your requirements. This basic setup requires and uses an existing church WiFi network. Ideally~~, ~~both~~ the ~~PC and mobile devices would be connected~~ to ~~the same SSID~~.

Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.

* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.

~~An IT specialist may be required to set up a such network, if none exists, using a stand alone WiFi access point~~. ~~He or she may also be able to help you forward the host port through your router and firewall to the public internet for [[~~remote control ~~from anywhere]].~~

== End of Life Notice ==

* This application is no longer available in the mobile app stores.

~~If you have issues connecting after following this procedure, try restarting the WiFi router, computer, phone and or tablet. The most frequent solution is to connect all devices to~~ the ~~same network~~.

* Our current remote control for Advanced eXperience (AX) ringing systems replaces the Church Bell Remote app described below.

Call 800-344-7464 for upgrade information.

~~While this video uses Windows 10, it will run on previous versions~~.

== Setup Management Suite on host PC ==

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We are going to set up the Chime Master Church Bell remote mobile app.

First we will set up the Management Suite on our host PC~~. Go to [http://www.chimemaster.com/downloads/ Chime Master dot com slash downloads]. Scroll down the page and find the link to the Management Suite installation package~~. Click the link and the file will begin to download.

First we will set up the Management Suite on our host PC. Click the link and the file will begin to download.

We have removed the instruction to disconnect the system during installation. Also if Windows has been installed from a downloaded upgrade, .NET will not be installed. If .NET is not installed, see [[Setup_.NET|.NET Setup]].

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After we connect the mobile app to the network it will be able to reach the bell system host PC at this address. '''Note''' that this address probably will eventually change by itself unless it is made ''static''. Your IT person can make this happen.

Next we will add User Accounts for those who will be logging into the bell system using mobile apps on their phones and tablets. You should set up a separate user for each phone or tablet that will be used.

Next we will add [[Administration_MS#Mobile_App_User_Permissions|User Accounts]] for those who will be logging into the bell system using mobile apps on their phones and tablets. You should set up a separate user for each phone or tablet that will be used.

First add Father Russ and set his password to rusty. We will trust him to do the right thing with access to all functions at all times.

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== Setup mobile app ==

NOTE - These apps are no longer available. If you need remote control capability consider upgrading to our Advanced eXperience ringing systems that are fully supported by [[https://www.chimemaster.com/chime-center '''Chime.Center'''].

Requirements:

* Apple or Android tablet or phone

* Internet connection to Play or App store

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# Connect phone or tablet to the Internet

# Find and install Church Bell Remote Control from the ~~[https://itunes.apple.com/us/app/church-bell-remote/id673198843~~ App Store] or ~~[https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote~~ Play Store]

# Find and install Church Bell Remote Control from the App Store or Play Store

# Connect phone or tablet to the local church WiFi network (Internet connectivity is optional)

# Add host with IP address from host Management Suite setup notes

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We have to connect the phone to the Internet either through 4G or the church wifi network to get the app installed from the App Store or Play Store.

Launch the ~~[https://itunes.apple.com/us/app/church-bell-remote/id673198843~~ App Store] or ~~[https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote~~ Play Store] and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.

Launch the App Store or Play Store and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.

Tap the INSTALL button.

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This is a requirement, but it doesn't have to be fancy. For remote access, Management Suite must be running in its server mode on a PC. The mobile application communicates with the PC which relays the commands to the carillon that is connected to the PC's USB port.

If you don't connect the PC to the internet, you could use an old office PC running Windows XP. ~~[https://www.google.com/?gws_rd=ssl#q=inexpensive+windows+laptop~~ Inexpensive laptops] are available for less than $200 at most department and big box stores.

If you don't connect the PC to the internet, you could use an old office PC running Windows XP. Inexpensive laptops are available for less than $200 at most department and big box stores.

What '''will not''' work:

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In order to network your phone/tablet and the Windows PC together, WiFi is required. If the church doesn't have WiFi available, you can set up your own local area WiFi network using an access point.

Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC. ~~Some examples:~~

Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC.

* [https://www.google.com/?gws_rd=ssl#q=TP-LINK+TL-WA801ND TP-LINK TL-WA801ND Access Point]

* [https://www.google.com/?gws_rd=ssl#q=nGenius+EAP350+N300 nGenius EAP350 N300] High-Power Access Point/WDS/Repeater

== Troubleshooting ==

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[[Category:Management Suite]]

[[Category:~~Manual]]~~

[[Category:Legacy_Products]]

~~[[Category:Troubleshooting~~]]

@@ Line 1: / Line 1: @@
 <div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
-<embedvideo service="youtube">https://www.youtube.com/watch?v=KeGANf-jBfg?rel=0</embedvideo>
-This is a walk through of a typical setup for three users. The names and passwords should be changed to suit your requirements. This basic setup requires and uses an existing church WiFi network. Ideally, both the PC and mobile devices would be connected to the same SSID.
+Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.
+* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
-An IT specialist may be required to set up a such network, if none exists, using a stand alone WiFi access point. He or she may also be able to help you forward the host port through your router and firewall to the public internet for [[remote control from anywhere]].
+== End of Life Notice ==
+* This application is no longer available in the mobile app stores.
-If you have issues connecting after following this procedure, try restarting the WiFi router, computer, phone and or tablet. The most frequent solution is to connect all devices to the same network.
+* Our current remote control for Advanced eXperience (AX) ringing systems replaces the Church Bell Remote app described below.
+Call 800-344-7464 for upgrade information.
-While this video uses Windows 10, it will run on previous versions.
 == Setup Management Suite on host PC ==
@@ Line 48: / Line 47: @@
 We are going to set up the Chime Master Church Bell remote mobile app.
-First we will set up the Management Suite on our host PC. Go to [http://www.chimemaster.com/downloads/ Chime Master dot com slash downloads]. Scroll down the page and find the link to the Management Suite installation package. Click the link and the file will begin to download.
+First we will set up the Management Suite on our host PC. Click the link and the file will begin to download.
 We have removed the instruction to disconnect the system during installation. Also if Windows has been installed from a downloaded upgrade, .NET will not be installed. If .NET is not installed, see [[Setup_.NET|.NET Setup]].
@@ Line 103: / Line 102: @@
 After we connect the mobile app to the network it will be able to reach the bell system host PC at this address. '''Note''' that this address probably will eventually change by itself unless it is made ''static''. Your IT person can make this happen.
-Next we will add User Accounts for those who will be logging into the bell system using mobile apps on their phones and tablets. You should set up a separate user for each phone or tablet that will be used.
+Next we will add [[Administration_MS#Mobile_App_User_Permissions|User Accounts]] for those who will be logging into the bell system using mobile apps on their phones and tablets. You should set up a separate user for each phone or tablet that will be used.
 First add Father Russ and set his password to rusty. We will trust him to do the right thing with access to all functions at all times.
@@ Line 116: / Line 115: @@
 == Setup mobile app ==
+NOTE - These apps are no longer available. If you need remote control capability consider upgrading to our Advanced eXperience ringing systems that are fully supported by [[https://www.chimemaster.com/chime-center '''Chime.Center'''].
 Requirements:
 * Apple or Android tablet or phone
 * Internet connection to Play or App store
@@ Line 126: / Line 125: @@
 # Connect phone or tablet to the Internet
-# Find and install Church Bell Remote Control from the [https://itunes.apple.com/us/app/church-bell-remote/id673198843 App Store] or [https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote Play Store]
+# Find and install Church Bell Remote Control from the App Store or Play Store
 # Connect phone or tablet to the local church WiFi network (Internet connectivity is optional)
 # Add host with IP address from host Management Suite setup notes
@@ Line 140: / Line 139: @@
 We have to connect the phone to the Internet either through 4G or the church wifi network to get the app installed from the App Store or Play Store.
-Launch the [https://itunes.apple.com/us/app/church-bell-remote/id673198843 App Store] or [https://play.google.com/store/apps/details?id=com.chimemaster.churchbellremote Play Store] and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.
+Launch the App Store or Play Store and search for CHURCH BELL REMOTE. Find the Chime Master Church Bell Remote.
 Tap the INSTALL button.
@@ Line 204: / Line 203: @@
 This is a requirement, but it doesn't have to be fancy. For remote access, Management Suite must be running in its server mode on a PC. The mobile application communicates with the PC which relays the commands to the carillon that is connected to the PC's USB port.
-If you don't connect the PC to the internet, you could use an old office PC running Windows XP. [https://www.google.com/?gws_rd=ssl#q=inexpensive+windows+laptop Inexpensive laptops] are available for less than $200 at most department and big box stores.
+If you don't connect the PC to the internet, you could use an old office PC running Windows XP. Inexpensive laptops are available for less than $200 at most department and big box stores.
 What '''will not''' work:
@@ Line 216: / Line 215: @@
 In order to network your phone/tablet and the Windows PC together, WiFi is required. If the church doesn't have WiFi available, you can set up your own local area WiFi network using an access point.
-Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC. Some examples:
+Old discarded internet routers with working WiFi radios can be used for local access points without an internet connection. New access points are not expensive. All of them need some setup using a connected PC.
-* [https://www.google.com/?gws_rd=ssl#q=TP-LINK+TL-WA801ND TP-LINK TL-WA801ND Access Point]
-* [https://www.google.com/?gws_rd=ssl#q=nGenius+EAP350+N300 nGenius EAP350 N300] High-Power Access Point/WDS/Repeater
 == Troubleshooting ==
@@ Line 231: / Line 227: @@
 [[Category:Management Suite]]
-[[Category:Manual]]
+[[Category:Legacy_Products]]
-[[Category:Troubleshooting]]