== Our Reputation ==
=== Accessible ===
Our products and services are user-friendly and affordable. We want you to have the information you need to make your decision and get the most out of your purchase.
We answer the phone when it rings
at our Ohio offices. You may be surprised that the person who answers the phone often has the answers to your questions. Every associate is trained to operate the equipment we sell and can assess your needs and help you achieve your goals.
Every year area representatives and technicians gather at our headquarters for intensive product training. We are confident to refer you to their care.
We’re not someone else when the customer isn’t around. Doing what we say we will, authentic in looking out for customers’ best interests, never manipulating facts in order to get ahead.
We take responsibility for, and learn from our mistakes
. We design, build and deliver a great product.
=== Experienced ===
=== Forward Thinking ===
More than change for change’s sake, we actively embrace improvements that support our end goals.
Our products are based on mature and stable platforms that are reliable and secure from the risks that plague most connected equipment. You can buy from us now, and when you are ready for new technology [[Reasons_to_choose_Chime_Master#No_carillon_left_behind_Exclusive_Upgrade_Warranty|you will be able to upgrade]] without losing your initial investment.
=== Passionate ===
We care about people as much as we care about the quality of what we make. We’re passionate about bringing the two together for the best result.
== Why? ==
Here are some great reasons to choose a Chime Master church bell ringing system.
Chime Master lets you choose the user interface that works best for you.
=== Want to use a computer? You can! ===
Management Suite software by Chime Master is an intuitive tool that provides full screen views of the automatic schedule for easy editing with either a mouse or shortcut keys. Load the Management Suite on several computers (pastor, organist, music director, wedding coordinator and funeral directors) to provide access for special events. While you can control the Chime Master from a computer, it does not require a computer or media player to operate. You have peace of mind knowing that your church bells will ring reliably even if you have a computer crash or broken touch screen.
=== Don't want to use a computer? That's fine! ===
The Chime Master soft touch buttons on the front panel let anyone control the bells with a couple of button pushes. Easy to understand instructions are included in both printed and online electronic formats. Our time tested menu system that has worked for decades and thousands of Chime Master customers will also work for you. Call our toll-free support line and a friendly support person will guide you to quickly revise your schedule or prepare for a special event.
=== Mobile apps for Smart Phones and Tablets ===
All Chime Master automated bell ringing equipment can be controlled from your Android or iPhone. Touch programmable on-screen buttons to ring a bell or play a hymn at your church, wherever you happen to be.
In addition to sacred church bell music, every Chime Master carillon includes Taps played on a bugle, and most systems ship with Amazing Grace performed on bagpipes. The Premium Management Suite includes a tool you can use to specify exactly what music plays randomly and automatically as the seasons change.
You want to add your own recorded special music? You can! ===
All Chime Master Six-SS carillons now include an SD/MP3 card slot to allow you to drag and drop your special music or custom recordings for playback on your bell system. These files can be programmed to play manually or automatically. This feature is an option on Millennium and Platinum carillon models.
You want to capture the skill of your own musicians? You can! ===
Platinum and Millennium solid state digital church bell instruments feature an easy to use record memory function. You can record new music or special arrangements of old favorites into the permanent memory of the carillon. Once safely stored, it can be started at the touch of a button, or scheduled for automatic performance during the liturgical seasons of your choice. Any standard MIDI capable organ or piano will connect to the carillon for recording.
=== Made in USA Quality ===
=== Best Parts & Labor Warranty ===
You get a minimum of three years on all new Chime Master electronic carillons. The Model-Six and bell ringing equipment come with a five
year warranty. The Millennium carillon has a seven year warranty, and the Platinum carillon is protected for an unprecedented ten years.
=== No carillon left behind Exclusive Upgrade Warranty ===
Chime Master carillons include our exclusive upgrade warranty. That means you will receive 100% of what you pay for your carillon when you trade it in for a Chime Master upgrade carillon during the warranty period. Even after the warranty has expired, we continue to offer generous pro-rated trade up credit. We value our clients and want you to have the latest technology available.