== Our Reputation ==
We don’t take the firm foundations of our brand for granted. We build trust and hold to values and practices that will stand the test of time .
=== Accessible ===
Our products and services are user-friendly and affordable.
We want you to have the information you need to make your decision and get the most out of your purchase. We print the telephone number for our support line on the front panel of every system.
We answer the phone when it rings here in our Ohio offices. You may be surprised that the person who answers the phone often has the answers to your questions. Every associate is trained to operate the equipment we sell and can assess your needs and help you achieve your goals. Every year, area representatives and technicians gather at our headquarters for intensive product training. We are confident to refer you to their care.
=== Genuine ===
We’re not someone else when the customer isn’t around. Doing what we say we will, authentic in looking out for customers’ best interests, never manipulating facts in order to get ahead.
take responsibility for, and learn from our mistakes. === Experienced === Our company was incorporated in 1959 and we have been continuously innovating in the audio and electronics fields ever since. We have been working with bells since the early 1960s. With a heritage of professional audio recording services and audiophile system design, we know what it takes to provide great sounding bells and acoustically well designed bell chambers. We have been renovating, hanging, and servicing bells since 1997.
=== Forward Thinking ===
More than change for change’s sake, we actively embrace improvements that support our end goals. Our products are based on mature and stable platforms that are reliable and secure from the risks that plague most connected equipment. You can buy from us now, and when you are ready for new technology [[Reasons_to_choose_Chime_Master#No_carillon_left_behind_Exclusive_Upgrade_Warranty|you will be able to upgrade]] without losing your initial investment. New products are developed with principled engineering disciplines that ensure quality bell ringing and client satisfaction for the long term.
=== Passionate ===
We care about people as much as we care about the quality of what we make. We’re passionate about bringing the two together for the best result. We have been accredited with the [https://www.bbb.org/centralohio/business-reviews/chimes-and -bells/chime-master-systems-in-lancaster-oh-37002121/bbb-accreditation Better Business Bureau] since 1995, with zero complaints and an A+ rating. See [[Chime_Master_references|what people say]] about us.
== Why buy a Chime Master? ==
==== Want to use a computer? You can! ====
Management Suite software by Chime Master is an intuitive tool that provides full screen views of the automatic schedule for easy editing with either a mouse or shortcut keys. Load the Management Suite on several computers (pastor, organist, music director, wedding coordinator and funeral directors) to provide access for special events. While you can control the Chime Master from a computer, it does not require a computer or media player to operate. You have peace of mind knowing that your church bells will ring reliably even if you have a computer crash or broken touchscreen.
==== Don't want to use a computer? That's fine! ====
The Chime Master
soft touch buttons on the front panel let anyone control the bells with a couple of button pushes. Easy to understand instructions are included in both printed and online electronic formats. Our time tested menu system that has worked for decades and thousands of Chime Master customers will also work for you . Call our toll-free support line and a friendly support person will guide you to quickly revise your schedule or prepare for a special event.
==== Mobile apps for Smart Phones and Tablets ====
All Chime Master automated bell ringing equipment can be controlled from your Android or iPhone. Touch programmable on-screen buttons to ring a bell or play a hymn at your church, wherever you happen to be.
=== Best sound ===
The bells you purchase today will still be your 'voice' to the community for several decades. We use high definition, first-generation digital recordings and bell samples to give you the most realistic bell sound available today. Great sounding bells cannot reach the soul unless they have been played from the heart. Our [[Music_staff|experienced church musicians]] have made these recordings with a deep understanding of the true meaning and story behind each hymn. We are often told that our clients get effusive compliments from their friends and neighbors about the beauty of the music and bells they hear from the Chime Master carillon. To hear these beautiful bells for yourself, schedule an on-site demonstration
or request a free sample CD.
=== Most music options ===
You will receive a large and comprehensive library of music and bells for all occasions and seasons pre-loaded into memory when you purchase a Chime Master. Choose the majestic sound of a towering bronze bell carillon or the lush and meditative sound of our concert chimes. Platinum carillons come
with even more voices.
In addition to sacred church bell music, every Chime Master carillon includes Taps played on a bugle, and
most systems ship with Amazing Grace performed on bagpipes. The Premium Management Suite includes a tool you can use to specify exactly what music plays randomly and automatically as the seasons change.
==== Do you want to add your own recorded special music? You can! ====
All Chime Master [[ Six-SS_carillon_specification|Six-SS]] carillons now include an SD/MP3 card slot to allow you to drag and drop your special music or custom recordings for playback on your bell system. These files can be programmed to play manually or automatically. This feature is an option on [[Millennium_carillon_specification|Millennium]] and [[Platinum_carillon_specification|Platinum carillon]] models. ==== Do you want to capture the skill of your own musicians? You can! ====
and Millennium solid state digital church bell instruments feature an easy to use record memory function. You can record new music or special arrangements of old favorites into the permanent memory of the carillon . Once safely stored, it can be started at the touch of a button, or scheduled for automatic performance during the liturgical seasons of your choice. Any standard MIDI capable organ or piano will connect to the carillon for recording.
Add the librarian option to your carillon and store up to 2000 of these special recordings. The Management Suite supports importing MIDI files from your notation software to the carillon.
=== Made in USA Quality ===
We design and build our great products right here in Ohio. We understand the needs of American churches and the importance of supporting American workers.
Best Parts & Labor Warranty ===
You get a minimum of three years of
[http://www.chimemaster.com/the-difference/#chimecare Chime Care ] on all new Chime Master electronic carillons. The Model-Six and bell ringing equipment come with a five years of Chime Care . The Millennium carillon is covered for seven years, and the Platinum carillon is protected for an unprecedented ten years.
==== No carillon left behind Exclusive Upgrade Warranty ====