USB connections to bell systems: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
Also see:
* [[Install Management Suite]]
* [[Remote control mobile app setup]]
* [[Remote control from anywhere]]
== Purpose of USB port ==
== Purpose of USB port ==


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== Connecting the bell system to a PC ==
== Connecting the bell system to a PC ==


Connect the cable between the PC and the bell system only after the [[Install_Management_Suite|driver software]] has been installed.
Connect the cable between the PC and the bell system only after the Management Suite [[Install_Management_Suite|driver software]] has been installed.
 
If you wish to access this PC remotely, you can do this using a remote desktop host/client such as,
 
* Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
* GoToMyPC and LogMeIn are premium programs with expensive subscriptions
* [https://www.teamviewer.com/en/ TeamViewer] is free for non-commercial use


=== Cable type ===
=== Cable type ===
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If the PC is a distance away from the bell system then a network connection must be used.
If the PC is a distance away from the bell system then a network connection must be used.


Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back and assume it is an Ethernet port. It is not and there is no MAC address. One of the following devices or, a dedicated PC running Windows, must be used to network the carillon.
Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back (for RS485 tower control data) and assume it is an Ethernet port. It is not and there is no MAC address.  


The [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/sx-ds-3000wn/ Silex SX-DS-3000WN] available from PCM, Amazon and Mouser, provides a ''wireless'' connection to a bell system's USB connection without the risk of lightning damage from the tower to other network connected equipment.
One of the following devices must be used to network the carillon. Insert one of the following devices between the USB port on the bell system and a network connection. A device driver will be installed on a computer (on the same network and sub-net) that will make the USB port of the networked device look like it is on the local PC.


=== Setup Silex for WiFi connection ===
* [http://www.silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ds-520an/ Silex DS-520AN wireless solution] available from [http://www.mouser.com/ProductDetail/Silex-Technology/DS-520AN-US Mouser]
* [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ds-510/ Silex DS-510 wired solution] available from [https://www.amazon.com/Silex-DS-510-Device-Server-Ports/dp/B00U9UDSH8 Amazon].
* [http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from [https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon] and [https://www.digikey.com/product-detail/en/digi-international/AW-USB-2/602-1546-ND Digikey].


These instructions describe setting up a Silex Network USB interface to work over the WiFi network. The requirements are a Laptop PC with a wired network interface and a crossover cable (supplied with the Silex).<br>
Consult your IT department decide which solution is best for you.


* Turn on wireless access point
=== Silex installation ===
* Turn off wifi on Technician PC
These instructions help you set up a network connection ''after'' the bell system software and USB drivers are installed and working using an ordinary USB cable between the carillon and PC.
* Use crossover CAT5 cable to connect Silex to Technician PC
* Power ON the Silex holding the reset button until the Status light comes on
* Run Device Server Setup (DSsetup.exe) (download from Silex [http://www.silexamerica.com/products/support/device-networking/sx-ds-3000wn/ support website])
** Configure using the Setup Utility:
** Fill out top MAC info with Silex serial number
** Select the Silex device - Next &gt; - Next &gt;
** The Silex will search for the access point
** Select the access point and enter its password - Next &gt;
** Click Execute and select NO for software installation (assuming setup is being done on a technician's laptop, if setup is being done on the PC at the installation then install the software) - Finish and exit 
* Cycle Power on the Silex


Installed PC setup
==== Wireless ====


* Load the Silex SX Virtual Link onto the host PC using the appropriate installer from [http://www.silexamerica.com/campaign/sx-virtual-link-downloads/ this web page].
One reason to choose the [http://www.silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ds-520an/ Silex wireless solution] is that it provides a safety air-gap between equipment in the tower that is exposed to lightning and other static sources outside the building and expensive inside equipment on the network.
* [[Install_Management_Suite|Install the latest Management Suite]] on customer's PC
* Plug the carillon into the Silex - the Millennium driver should install
* Start the Management Suite
* Bring up the remote panel. You should see the system display working normally.


=== More Secure Solutions ===
For a wireless connection with the Silex, click the link above then go to Documentation and choose the PDF file [https://silexamerica.com/uploads/common/ds520an-setupguide-eng1.pdf Setup Guide]. Refer to the diagram that names the Parts and Functions while following this procedure.


Larger institutions with complex networks will need a better solution than the Silex. Links to these solutions:
* Plug in the Chime Master carillon.
* Connect a USB cable between the USB port of the Silex and the port on the carillon.
* Plug the wire from the AC adapter into the Silex power connector port and plug in the AC adapter to power.
* Using the push switch, turn power on to the Silex and the single green power LED should appear solid. The WLAN LED will blink Orange or be solid green.
* Push the WPS button on your wireless router. Push and hold the push switch (power button) on the Silex until the WLAN LED blinks green.
** If it blinks red, there was a failure. Unplug the Silex and try again after cycling power on the Silex.
* Return to the Silex product page and click on DS-520AN Support in the Quick Links section of the page. From the support page you can [http://www.silexamerica.com/campaign/sx-virtual-link-downloads/ download SX-Virtual Link for Windows].
* Install SX-Virtual Link and run it. The CMS carillon should be shown as connected.
* When you open the Management Suite software, the top should display that you are (Connected).


[http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex-other]
==== Wired ====


[http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from [https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon]
For a wired or network connection with the Silex, click the link above then go to Documentation and choose Setup Guide. Refer to the Parts and Functions section.
 
* Plug in the Chime Master carillon.
* Connect a USB cable between the USB port of the Silex and the port on the carillon.
* Plug the wire from the AC adapter into the Silex power connector port and plug in the AC adapter to power.
* Using the push switch, turn power on to the Silex and the single green power LED should appear solid.
* Return to the Silex product page and click on DS-510 Support in the Quick Links section of the page. From the support page you can [http://www.silexamerica.com/campaign/sx-virtual-link-downloads/ download SX-Virtual Link for Windows].
* Install SX-Virtual Link and run it. The CMS carillon should be shown as connected.  
* When you open the Management Suite software, the top should display that you are (Connected).


Consult your IT department decide which solution is best for you.


[[Category:Manual]]
[[Category:Legacy_Products]]

Revision as of 22:04, 28 October 2021


Also see:

Purpose of USB port

The bell system's USB port will connect to a Windows compatible PC. Management Suite software running on the PC is a collection of utilities and applications that provides additional functionality to the bell system.

Systems with USB ports

  • All solid state rack mountable carillons rear panel at left bottom corner (Six-SS, Millennium, Platinum)
  • All black wall mounted bell control panels on bottom surface (2106, 2108, 2206, 2208)

Connecting the bell system to a PC

Connect the cable between the PC and the bell system only after the Management Suite driver software has been installed.

If you wish to access this PC remotely, you can do this using a remote desktop host/client such as,

  • Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
  • GoToMyPC and LogMeIn are premium programs with expensive subscriptions
  • TeamViewer is free for non-commercial use

Cable type

The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.

Extending the USB port

SIIG USB 2.0 4-Port Extender

Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).

Networking the USB port

If the PC is a distance away from the bell system then a network connection must be used.

Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back (for RS485 tower control data) and assume it is an Ethernet port. It is not and there is no MAC address.

One of the following devices must be used to network the carillon. Insert one of the following devices between the USB port on the bell system and a network connection. A device driver will be installed on a computer (on the same network and sub-net) that will make the USB port of the networked device look like it is on the local PC.

Consult your IT department decide which solution is best for you.

Silex installation

These instructions help you set up a network connection after the bell system software and USB drivers are installed and working using an ordinary USB cable between the carillon and PC.

Wireless

One reason to choose the Silex wireless solution is that it provides a safety air-gap between equipment in the tower that is exposed to lightning and other static sources outside the building and expensive inside equipment on the network.

For a wireless connection with the Silex, click the link above then go to Documentation and choose the PDF file Setup Guide. Refer to the diagram that names the Parts and Functions while following this procedure.

  • Plug in the Chime Master carillon.
  • Connect a USB cable between the USB port of the Silex and the port on the carillon.
  • Plug the wire from the AC adapter into the Silex power connector port and plug in the AC adapter to power.
  • Using the push switch, turn power on to the Silex and the single green power LED should appear solid. The WLAN LED will blink Orange or be solid green.
  • Push the WPS button on your wireless router. Push and hold the push switch (power button) on the Silex until the WLAN LED blinks green.
    • If it blinks red, there was a failure. Unplug the Silex and try again after cycling power on the Silex.
  • Return to the Silex product page and click on DS-520AN Support in the Quick Links section of the page. From the support page you can download SX-Virtual Link for Windows.
  • Install SX-Virtual Link and run it. The CMS carillon should be shown as connected.
  • When you open the Management Suite software, the top should display that you are (Connected).

Wired

For a wired or network connection with the Silex, click the link above then go to Documentation and choose Setup Guide. Refer to the Parts and Functions section.

  • Plug in the Chime Master carillon.
  • Connect a USB cable between the USB port of the Silex and the port on the carillon.
  • Plug the wire from the AC adapter into the Silex power connector port and plug in the AC adapter to power.
  • Using the push switch, turn power on to the Silex and the single green power LED should appear solid.
  • Return to the Silex product page and click on DS-510 Support in the Quick Links section of the page. From the support page you can download SX-Virtual Link for Windows.
  • Install SX-Virtual Link and run it. The CMS carillon should be shown as connected.
  • When you open the Management Suite software, the top should display that you are (Connected).