Remote AX

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The Chime Master AX Remote control finally brings friction-less, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go. Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.

ChimeCenterRemote.jpg

Normal usage

Tapping the Remote button on your front panel home screen brings up a screen that has a Quick Response (QR) code on it. Scan the code with your phone or tablet to load the remote control page on your device.

With Internet access, the code will take you to your home screen served by the Chime Center web portal. Both the bell system and your phone/tablet must be connected to the Internet. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an internet connection.

Scanning the code

Open the appropriate app, point the camera at the code and click on the notification link that pops up when the code is recognized.

Apple phones and tablets updated to iOS 11 or newer can scan the code with the camera app. Launch the Camera app, point at the code and look for a notification at the top of the screen. Other QR code apps are available in the App Store for older phones and tablets.

Most Android devices can use either a manufacturer's supplied scanning app or Google Lens to scan the code. Lens is available in Assistant if Google Photos is installed. Touch and hold the home button to launch assistant and look for the Lens icon (camera with dot on lower right). Other QR code apps are available in the Play Store if needed.

Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen if unable to scan at full brightness.

Functionality

Your home screen will now be available on your phone or tablet to activate music and ringing. The keyboard performance and recording screen will soon be available.

The remote screen is customizable per user. You will see the same quick function buttons as you do when you log in to the front screen of the carillon. In addition you will have Next selection and Stop all buttons.

The Play Selection button is not available on the remote to conserve your data usage, as the music database is massive. You can pre-plan and create buttons for specific songs ahead of time for use on the remote.

Amplifier delay

Pressing a quick function button on the remote screen may take a few seconds if the amplifier has gone to sleep (power saving mode).

If the amplifier has not been used in the last five minutes it will go to sleep. Waking the amplifier can take as much as 20 seconds. Tapping the Stop button on the remote will wake the amplifier to be ready and stay ready for the next five minutes. Continuing to press the stop button every few minutes will extend the amplifier awake time. If the amplifier is already on, quick functions will play immediately.

Save to home screen

The first use will be in your browser. If you use your browser's Add To Home feature, it may appear on the home screen, or it may appear in your listing of all apps (from where you can drag it out to a home screen). If your secure authentication expires, you will need to update it by scanning a new QR Code on the bell ringing system.

Look for a banner at the bottom of future app releases to install the app to your smart device home screen.

Limited connectivity modes

Without an Internet connection there are two alternate ways to control the system. This is easier for some phones and tablets than others because the phone will continually 'hunt' for Internet access.

Local Area Network

If the system detects that it is connected to a local area network, but no Internet connection, it will attempt to serve the home screen to that network. The phone or tablet must be connected to the same network to find the carillon. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).

A downside to this method is that occasionally the bell system will receive a new IP address from the network. When this happens, a saved remote app icon will no longer reach the system. When the IP address changes, the system will provide a new code on the remote page to scan.

Access Point

If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to another WiFi network, you can enable the bell system's Access Point (AP) mode so the system will broadcast its own SSID. This mode is enabled with a switch at the lower left of the Settings - Network menu.

The Remote Setup screen will display this SSID and password for you to set your phone for connection. Once you have successfully connected to the carillon WiFi, scan the code with your phone or tablet to load the remote screen.

Remote privileges

The secure access authentication given in the QR code can be set to expire after so many days by the administrator. Upon expiration you will not be able to access the remote without re-scanning the QR code.

The administrator can also set restricted access times that the remote control will refuse connections.