Difference between revisions of "Remote AX"

From Chime Master Help
Jump to: navigation, search
m
(AP links)
 
(28 intermediate revisions by 3 users not shown)
Line 2: Line 2:
 
''' [[Play_Selection_AX|&larr; Previous Section]] &nbsp;&nbsp;&nbsp;&nbsp; [[Keyboard_AX|Next section &rarr;]] '''</div>
 
''' [[Play_Selection_AX|&larr; Previous Section]] &nbsp;&nbsp;&nbsp;&nbsp; [[Keyboard_AX|Next section &rarr;]] '''</div>
  
 +
[[File:ChimeCenterRemote.jpg|frameless|right|400px]]
 
The Chime Master AX Remote control finally brings immediate, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go. Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.
 
The Chime Master AX Remote control finally brings immediate, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go. Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.
  
Login to '''[https://chime.center Chime Center]''' to remotely manage your system. Contact our customer service representatives to help you set up your login at 800-432-3977.
+
The remote control provides the quick function buttons on each user’s customized home screen. Alternatively, log in to '''[https://chime.center Chime.Center]''' from a tablet or PC to manage your ringing schedule, individualized user's access and other settings. Contact our customer service representatives to help you set up your account at 800-432-3977.
  
[[File:ChimeCenterRemote.jpg|frameless|right|400px]]
+
== Setup ==
 +
No app store download required!
  
== Setup ==
+
This section assumes that both the bell system and your phone/tablet are connected to the Internet. If you have used [[Network_setup_AX#Access_Point_modes|Network Settings]] to enable the ringing system's Access Point mode [[Remote_AX#Access_Point|follow AP instructions below]].
  
Tapping the Remote button on the system's touch screen brings up a screen that has a Quick Response (QR) code on it. Scan the code with your phone or tablet to load the remote control page on your device.
+
<embedvideo service="youtube">https://youtu.be/_ADZE40MT28</embedvideo>
 +
<embedvideo service="youtube">https://youtu.be/gGaVesgEE9c</embedvideo>
  
With Internet access, the code will take you to your home screen served by the Chime Center web portal. Both the bell system and your phone/tablet must be connected to the Internet. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an Internet connection.
+
=== Obtain a secure access QR code ===
 +
Scroll down to and tap the Remote button on the system's touch screen. Enter the PIN code of the user for whom you are installing the remote. The displayed Quick Response (QR) code has the secure information needed to load the remote for the selected user. Scan the code with your phone or tablet to load the remote control page on your device.
  
 
=== Scanning the code ===
 
=== Scanning the code ===
  
Open the appropriate app, point the camera at the code and click on the notification link that pops up when the code is recognized.
+
Open the appropriate barcode scanning app, point the camera at the code and click on the notification link that pops up when the code is recognized.
  
Apple phones and tablets updated to iOS 11 or newer can scan the code with the camera app. Launch the Camera app, point at the code and look for a notification at the top of the screen. Other QR code apps are available in the App Store for older phones and tablets.
+
'''Apple''' phones and tablets updated to iOS 11 or newer can scan the code with the camera app. Launch the Camera app, point at the code and look for a notification at the top of the screen. Other QR code apps are available in the App Store for older phones and tablets.
  
Most Android devices can use either a manufacturer's supplied scanning app or Google Lens to scan the code. Lens is available in Assistant if Google Photos is installed. Touch and hold the home button to launch assistant and look for the Lens icon (camera with dot on lower right). Other QR code apps are available in the Play Store if needed.
+
Most '''Android''' devices can use either a manufacturer's supplied scanning app or Google Lens to scan the code. Lens is available in Assistant if Google Photos is installed. New Android releases may have the camera search Lens icon at the right of the search widget.
 +
 
 +
Touch and hold the home button on older Android phones to launch assistant and look for the Lens icon (camera with dot on lower right). Other QR code apps are available in the Play Store if needed.
  
 
Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen if unable to scan at full brightness.
 
Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen if unable to scan at full brightness.
 +
 +
When you click the link that pops up after scanning the code, your browser will load your home screen served by the Chime.Center web portal. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an Internet connection.
  
 
=== Save to home screen ===
 
=== Save to home screen ===
 
 
The first use of the remote app will be in your phone's browser. If you use your browser's Add To Home feature, it may appear on the home screen, or it may appear in your listing of all apps (from where you can drag it out to a home screen). If your secure authentication expires, you will need to update it by scanning a new QR Code on the bell ringing system.
 
The first use of the remote app will be in your phone's browser. If you use your browser's Add To Home feature, it may appear on the home screen, or it may appear in your listing of all apps (from where you can drag it out to a home screen). If your secure authentication expires, you will need to update it by scanning a new QR Code on the bell ringing system.
  
Line 33: Line 40:
 
Your home screen will now be available on your phone or tablet to activate quick functions for music and ringing. You can create and edit these quick functions using Settings - [[Customize_Home_AX|Customize Home menu]].
 
Your home screen will now be available on your phone or tablet to activate quick functions for music and ringing. You can create and edit these quick functions using Settings - [[Customize_Home_AX|Customize Home menu]].
  
=== Keyboard page ===
+
When you tap a quick function button a Confirm Play screen will pop up. While your phone is open to this page and until you tap Yes to start the selection, your system will inhibit scheduled automatic play, as indicated on the status icon.
 +
 
 +
=== Status ===
 +
[[File:StatusIconsAX.png|frameless|right|180px]]
 +
The status icon at the top right of the display shows the system status.
 +
 
 +
Launching the remote app immediately wakes the audio system, but it takes a few seconds for the amplifiers to be ready to play. If you initiate ringing before the amplifiers are ready, you will experience a delay before ringing begins.
 +
 
 +
Closing the app screen starts a five minute timeout after which the amplifier will return to sleep mode.
 +
 
 +
=== Play Selection ===
 +
[[File:RemoteAX-PlaySel.png|frameless|right|150px]]
 +
Tap the Play Selection button to play a specific song or ringing selection. Use your phone keyboard to enter a word or phrase to search for and up to ten matches will be returned. Tap the desired selection in the search list to put its full title in the search bar and close the list.
 +
 
 +
You can tap the green Play button at this point and the system will use your [[Default_music_setting_AX|music style preferences]] to play the title. If you want to choose from other available arrangement and instrumentation options, use the selectors on the lower part of the screen before tapping Play.
 +
 
 +
You may also turn off outside speaker zones so you can audition arrangements and instruments through your inside speakers without broadcasting the selections.
 +
 
 +
While a selection is playing you can select additional titles or styles to play. When you tap the play button again the selection is added to the queue. You can skip from the currently playing selection to the next selection in the queue by tapping the blue Next button. Tapping the red Stop button will clear the queue and stop playing.
 +
 
 +
Return to the remote home screen by tapping the upper right back button.
 +
 
 +
=== Keyboard ===
 
[[File:RemoteKeyboard.jpg|frameless|right|150px]]
 
[[File:RemoteKeyboard.jpg|frameless|right|150px]]
 +
The remote for Millennium and Platinum models will have a Keyboard button. Tap the button to enable the system's MIDI input and bring up the keyboard remote page.
 +
 
The keyboard page provides you with practice and performance features. The keyboard will play inside only by default, but you can switch on outside zones if desired. You can record, save and title your recordings, all within this app. This is especially helpful if your organ or keyboard is not right next to your bell system.  
 
The keyboard page provides you with practice and performance features. The keyboard will play inside only by default, but you can switch on outside zones if desired. You can record, save and title your recordings, all within this app. This is especially helpful if your organ or keyboard is not right next to your bell system.  
  
Line 53: Line 84:
 
If you wish to change the six voices available to you on the app, you can edit them on the touch screen Keyboard menu by tapping Instruments under Settings.
 
If you wish to change the six voices available to you on the app, you can edit them on the touch screen Keyboard menu by tapping Instruments under Settings.
  
=== Amplifier delay ===
+
Return to the remote home screen by tapping the upper right back button.
[[File:StatusIconsAX.png|frameless|right|180px]]
 
The status icon at the top right of the display shows the audio system status.
 
 
 
Launching the remote app immediately wakes the audio system, but it takes a few seconds for the amplifiers to be ready to play. If you initiate ringing before the amplifiers are ready, you will experience a delay before ringing begins.
 
 
 
Closing the app screen starts a five minute timeout after which the amplifier will return to sleep mode.
 
  
 
== Limited connectivity modes ==
 
== Limited connectivity modes ==
  
 
Without an Internet connection there are two alternate ways to control the system. This is easier for some phones and tablets than others because the phone will continually 'hunt' for Internet access. Without Internet updates, your local remote control screen may lack all of the functionality described above.
 
Without an Internet connection there are two alternate ways to control the system. This is easier for some phones and tablets than others because the phone will continually 'hunt' for Internet access. Without Internet updates, your local remote control screen may lack all of the functionality described above.
 +
 +
Refer to [[Network_setup_AX|the network settings page]] for instructions for WiFi or Access Point configurations.
  
 
=== Local Area Network ===
 
=== Local Area Network ===
  
If the system detects that it is connected to a local area network, but no Internet connection, it will attempt to serve the home screen to that network. The phone or tablet must be connected to the same network to find the carillon. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).
+
If the system detects that it is connected to a local area network, without an Internet connection, it will attempt to serve the home screen to that network. The phone or tablet must be connected to the same network to find the carillon. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).
  
 
A downside to this method is that occasionally the bell system will receive a new IP address from the network. When this happens, a saved remote app icon will no longer reach the system. When the IP address changes, the system will provide a new code on the remote page to scan.
 
A downside to this method is that occasionally the bell system will receive a new IP address from the network. When this happens, a saved remote app icon will no longer reach the system. When the IP address changes, the system will provide a new code on the remote page to scan.
Line 73: Line 100:
 
=== Access Point ===
 
=== Access Point ===
  
If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to another WiFi network, you can enable the bell system's Access Point (AP) mode so the system will broadcast its own SSID. This mode is enabled with a switch at the lower left of the Settings - Network menu.
+
If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to another WiFi network, you can [[Network_setup_AX#Access_Point‎‎|enable the bell system's Access Point (AP) mode]] to provide a local remote.
  
The Remote Setup screen will display this SSID and password for you to set your phone for connection. Once you have successfully connected to the carillon WiFi, scan the code with your phone or tablet to load the remote screen.
+
The Remote Setup screen will display this SSID and password for you to set your phone for connection. Once you have successfully connected to the carillon WiFi, scan the code with your phone or tablet to load the remote screen. Some phones or tablets may require you to confirm that you wish to connect to a network without internet, before it will complete the connection to the carillon WiFi.
 +
 
 +
;Note
 +
:The QR code information when using the ringing system's local network is different than the one provided when the system is on the Internet. If later you connect the system to the Internet, you will need to scan the Chime.Center remote code as described above.
  
 
== Remote privileges ==
 
== Remote privileges ==
  
The secure access authentication given in the QR code can be set to expire after so many days by the administrator. Upon expiration you will not be able to access the remote without re-scanning the QR code.
+
The administrator(s) can limit a user's privileges and set restricted access times during which the remote control will refuse connections.
 
 
The administrator can also set restricted access times during which the remote control will refuse connections.
 
  
 
<br/>
 
<br/>
 
<div style="font-size:84%">''' [[Play_Selection_AX|&larr; Previous Section]] &nbsp;&nbsp;&nbsp;&nbsp; [[Keyboard_AX|Next section &rarr;]] '''</div>
 
<div style="font-size:84%">''' [[Play_Selection_AX|&larr; Previous Section]] &nbsp;&nbsp;&nbsp;&nbsp; [[Keyboard_AX|Next section &rarr;]] '''</div>
 
[[Category:AX Manual]]
 
[[Category:AX Manual]]

Latest revision as of 10:06, 9 November 2021

Help » Operating manuals » AX Table of Contents
← Previous Section      Next section →
ChimeCenterRemote.jpg

The Chime Master AX Remote control finally brings immediate, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go. Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.

The remote control provides the quick function buttons on each user’s customized home screen. Alternatively, log in to Chime.Center from a tablet or PC to manage your ringing schedule, individualized user's access and other settings. Contact our customer service representatives to help you set up your account at 800-432-3977.

Setup

No app store download required!

This section assumes that both the bell system and your phone/tablet are connected to the Internet. If you have used Network Settings to enable the ringing system's Access Point mode follow AP instructions below.

Obtain a secure access QR code

Scroll down to and tap the Remote button on the system's touch screen. Enter the PIN code of the user for whom you are installing the remote. The displayed Quick Response (QR) code has the secure information needed to load the remote for the selected user. Scan the code with your phone or tablet to load the remote control page on your device.

Scanning the code

Open the appropriate barcode scanning app, point the camera at the code and click on the notification link that pops up when the code is recognized.

Apple phones and tablets updated to iOS 11 or newer can scan the code with the camera app. Launch the Camera app, point at the code and look for a notification at the top of the screen. Other QR code apps are available in the App Store for older phones and tablets.

Most Android devices can use either a manufacturer's supplied scanning app or Google Lens to scan the code. Lens is available in Assistant if Google Photos is installed. New Android releases may have the camera search Lens icon at the right of the search widget.

Touch and hold the home button on older Android phones to launch assistant and look for the Lens icon (camera with dot on lower right). Other QR code apps are available in the Play Store if needed.

Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen if unable to scan at full brightness.

When you click the link that pops up after scanning the code, your browser will load your home screen served by the Chime.Center web portal. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an Internet connection.

Save to home screen

The first use of the remote app will be in your phone's browser. If you use your browser's Add To Home feature, it may appear on the home screen, or it may appear in your listing of all apps (from where you can drag it out to a home screen). If your secure authentication expires, you will need to update it by scanning a new QR Code on the bell ringing system.

Look for a banner at the bottom of future app releases to install the app to your smart device home screen.

Functionality

Your home screen will now be available on your phone or tablet to activate quick functions for music and ringing. You can create and edit these quick functions using Settings - Customize Home menu.

When you tap a quick function button a Confirm Play screen will pop up. While your phone is open to this page and until you tap Yes to start the selection, your system will inhibit scheduled automatic play, as indicated on the status icon.

Status

StatusIconsAX.png

The status icon at the top right of the display shows the system status.

Launching the remote app immediately wakes the audio system, but it takes a few seconds for the amplifiers to be ready to play. If you initiate ringing before the amplifiers are ready, you will experience a delay before ringing begins.

Closing the app screen starts a five minute timeout after which the amplifier will return to sleep mode.

Play Selection

RemoteAX-PlaySel.png

Tap the Play Selection button to play a specific song or ringing selection. Use your phone keyboard to enter a word or phrase to search for and up to ten matches will be returned. Tap the desired selection in the search list to put its full title in the search bar and close the list.

You can tap the green Play button at this point and the system will use your music style preferences to play the title. If you want to choose from other available arrangement and instrumentation options, use the selectors on the lower part of the screen before tapping Play.

You may also turn off outside speaker zones so you can audition arrangements and instruments through your inside speakers without broadcasting the selections.

While a selection is playing you can select additional titles or styles to play. When you tap the play button again the selection is added to the queue. You can skip from the currently playing selection to the next selection in the queue by tapping the blue Next button. Tapping the red Stop button will clear the queue and stop playing.

Return to the remote home screen by tapping the upper right back button.

Keyboard

RemoteKeyboard.jpg

The remote for Millennium and Platinum models will have a Keyboard button. Tap the button to enable the system's MIDI input and bring up the keyboard remote page.

The keyboard page provides you with practice and performance features. The keyboard will play inside only by default, but you can switch on outside zones if desired. You can record, save and title your recordings, all within this app. This is especially helpful if your organ or keyboard is not right next to your bell system.

Keyboard control on the app is similar to the keyboard page on the system's touch screen. Entering Keyboard will stop anything that is currently playing and suspend the automatic schedule and disable quick functions while it is open. The status icon at the top right of the system's touch screen will show that it is in the keyboard mode.

The recording controls are at the bottom of the page and may require that you scroll down to reveal them.

Record
Press the red button with the white circle to begin recording
Playback
Press the green button with the play arrow to listen to your recording
Stop
Press the red button with the white square to stop playback
Save
Press the gray button with the disk icon to save your recording

Be sure to tap the back button to close Keyboard mode and allow the schedule to resume. Otherwise, the keyboard timeout will be in effect (one hour default after the last note played).

If you wish to change the six voices available to you on the app, you can edit them on the touch screen Keyboard menu by tapping Instruments under Settings.

Return to the remote home screen by tapping the upper right back button.

Limited connectivity modes

Without an Internet connection there are two alternate ways to control the system. This is easier for some phones and tablets than others because the phone will continually 'hunt' for Internet access. Without Internet updates, your local remote control screen may lack all of the functionality described above.

Refer to the network settings page for instructions for WiFi or Access Point configurations.

Local Area Network

If the system detects that it is connected to a local area network, without an Internet connection, it will attempt to serve the home screen to that network. The phone or tablet must be connected to the same network to find the carillon. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).

A downside to this method is that occasionally the bell system will receive a new IP address from the network. When this happens, a saved remote app icon will no longer reach the system. When the IP address changes, the system will provide a new code on the remote page to scan.

Access Point

If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to another WiFi network, you can enable the bell system's Access Point (AP) mode to provide a local remote.

The Remote Setup screen will display this SSID and password for you to set your phone for connection. Once you have successfully connected to the carillon WiFi, scan the code with your phone or tablet to load the remote screen. Some phones or tablets may require you to confirm that you wish to connect to a network without internet, before it will complete the connection to the carillon WiFi.

Note
The QR code information when using the ringing system's local network is different than the one provided when the system is on the Internet. If later you connect the system to the Internet, you will need to scan the Chime.Center remote code as described above.

Remote privileges

The administrator(s) can limit a user's privileges and set restricted access times during which the remote control will refuse connections.


← Previous Section      Next section →