Difference between revisions of "Reasons to choose Chime Master"

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== Our Reputation ==
 
== Our Reputation ==
  
We don’t take the firm foundations of our brand for granted. We build trust and hold to values and practices that will stand the test of time.
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The firm foundation that we rest upon requires that we take our service to our clients seriously. We want to build trust by holding onto values and practices that will stand the test of time. Listening to your needs comes before everything else, so that we can best serve your interests. Your project will be completed in a professional manner, to your total satisfaction.  Chime Master is accredited with the Better Business Bureau since 1995, with zero complaints and an A+ rating. 
 +
 
 +
See what people say about us. You may request referral letters from satisfied clientele, and we are able to provide references in your area, upon request.  
  
 
=== Accessible ===
 
=== Accessible ===
  
Our products and services are user-friendly and affordable. We want you to have the information you need to make your decision and get the most out of your purchase. We print the telephone number for our support line on the front panel of every system.
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Our products and services are user-friendly and affordable. You will have access to all the information that you need in order to make a wise decision about your purchase. Every associate is trained to operate the equipment we sell and can assess your needs and help you achieve your goals. Our field representatives and technicians also participate in annual training sessions to better serve you.
  
We answer the phone when it rings here in our Ohio offices. You may be surprised that the person who answers the phone often has the answers to your questions. Every associate is trained to operate the equipment we sell and can assess your needs and help you achieve your goals.
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=== Experienced ===
 
 
Every year, area representatives and technicians gather at our headquarters for intensive product training. We are confident to refer you to their care.
 
  
=== Genuine ===
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Chime Master® is a subsidiary of Commercial Music Service, Co. (CMS), a family owned corporation founded in 1959.  CMS has been continuously innovating in the audio and electronics fields with a special focus on bell sound reproduction beginning in 1962.  With a long history of professional audio recording services and audiophile system design, we know what it takes to provide great sounding bells and acoustically well-designed bell chambers, making realism our goal.
  
We’re not someone else when the customer isn’t around. Doing what we say we will, authentic in looking out for customers’ best interests, never manipulating facts in order to get ahead.
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=== Competent ===
  
We take responsibility for, and learn from our mistakes.
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We began to install, renovate and maintain cast bronze bell instruments in 1997. Thousands of our easy to use church bell ringing automation products ring in installations ranging from single bells to full sized carillon instruments.
 
 
=== Experienced ===
 
 
 
Our company was incorporated in 1959 and we have been continuously innovating in the audio and electronics fields ever since. We have been working with bells since the early 1960s. With a heritage of professional audio recording services and audiophile system design, we know what it takes to provide great sounding bells and acoustically well designed bell chambers. We have been renovating, hanging, and servicing bells since 1997.
 
  
 
=== Forward Thinking ===
 
=== Forward Thinking ===
  
More than change for change’s sake, we actively embrace improvements that support our end goals.  
+
Chime Master® actively embraces improvements that support our end goals of complete customer satisfaction, ease of use and improvements in available technologies. Our products are based on mature and stable platforms that are reliable and secure from the risks that plague most connected equipment. You can invest in your bell ringing equipment today, and we offer unprecedented trade-in value for when you are ready for the next technological step. We develop new products with principled engineering disciplines that ensure your satisfaction with quality bell ringing for a long time.
 
 
Our products are based on mature and stable platforms that are reliable and secure from the risks that plague most connected equipment. You can buy from us now, and when you are ready for new technology [[Reasons_to_choose_Chime_Master#No_carillon_left_behind_Exclusive_Upgrade_Warranty|you will be able to upgrade]] without losing your initial investment.
 
 
 
New products are developed with principled engineering disciplines that ensure quality bell ringing and client satisfaction for the long term.
 
  
 
=== Passionate ===
 
=== Passionate ===
  
We care about people as much as we care about the quality of what we make. We’re passionate about bringing the two together for the best result.
+
Our team cares about you and your community outreach. We work hard developing and manufacturing bell ringing products designed to provide a true sound that clearly conveys messages of hope, joy and belonging to those in your neighborhood. Ease of use is a priority, because we know your mission is important.
 
 
We have been accredited with the [https://www.bbb.org/centralohio/business-reviews/chimes-and-bells/chime-master-systems-in-lancaster-oh-37002121/bbb-accreditation Better Business Bureau] since 1995, with zero complaints and an A+ rating. See [[Chime_Master_references|what people say]] about us.
 
  
 
== Why buy a Chime Master? ==
 
== Why buy a Chime Master? ==
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==== Want to use a computer? You can! ====
 
==== Want to use a computer? You can! ====
  
Management Suite software by Chime Master is an intuitive tool that provides full screen views of the automatic schedule for easy editing with either a mouse or shortcut keys. Load the Management Suite on several computers (pastor, organist, music director, wedding coordinator and funeral directors) to provide access for special events. While you can control the Chime Master from a computer, it does not require a computer or media player to operate. You have peace of mind knowing that your church bells will ring reliably even if you have a computer crash or broken touchscreen.
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Access your schedules and settings from your home or office with the [[Chime Center]] management web portal. Available options include multiple user support where you can customize home screens for your staff on both the front panel touchscreen and their remote controls. Your system will regularly receive updates and upgrades.
  
 
==== Don't want to use a computer? That's fine! ====
 
==== Don't want to use a computer? That's fine! ====
  
The Chime Master soft touch buttons on the front panel let anyone control the bells with a couple of button pushes. Easy to understand instructions are included in both printed and online electronic formats. Our time tested menu system that has worked for decades and thousands of Chime Master customers will also work for you. Call our toll-free support line and a friendly support person will guide you to quickly revise your schedule or prepare for a special event.
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The Chime Master Advanced eXperience front panel touch screen lets you ring your bells with a couple of taps. Easy to understand instructions are included in both on the front screen as well as printed and online electronic formats.  
 +
 
 +
The [[Chime_Master_LX|Chime Master<sup>®</sup> LX]] Carillon still comes with our time tested menu system that has worked for decades and thousands of Chime Master customers will also work for you.  
  
==== Mobile apps for Smart Phones and Tablets ====
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Call our toll-free support line and a friendly support person will guide you to quickly revise your schedule or prepare for a special event.
  
All Chime Master automated bell ringing equipment can be controlled from your Android or iPhone. Touch programmable on-screen buttons to ring a bell or play a hymn at your church, wherever you happen to be.
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==== Easy Advanced eXperience Remote ====
 +
 
 +
The Chime Master AX Remote control finally brings immediate, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go.
 +
 
 +
Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.
  
 
=== Best sound ===
 
=== Best sound ===
  
The bells you purchase today will still be your 'voice' to the community for several decades. We use high definition, first-generation digital recordings and bell samples to give you the most realistic bell sound available today. Great sounding bells cannot reach the soul unless they have been played from the heart. Our [[Music_staff|experienced church musicians]] have made these recordings with a deep understanding of the true meaning and story behind each hymn. We are often told that our clients get effusive compliments from their friends and neighbors about the beauty of the music and bells they hear from the Chime Master carillon. To hear these beautiful bells for yourself, schedule an on-site demonstration or request a free sample CD.
+
The bells you purchase today will still be your 'voice' to the community for several decades. We use high definition, first-generation digital recordings and bell samples to give you the most realistic bell sound available today. Great sounding bells cannot reach the soul unless they have been played from the heart. Our [[Music_staff|experienced church musicians]] have made these recordings with a deep understanding of the true meaning and story behind each hymn. We are often told that our clients get effusive compliments from their friends and neighbors about the beauty of the music and bells they hear from the Chime Master carillon. To hear these beautiful bells for yourself, schedule an on-site demonstration.
  
 
=== Most music options ===
 
=== Most music options ===
  
You will receive a large and comprehensive library of music and bells for all occasions and seasons pre-loaded into memory when you purchase a Chime Master. Choose the majestic sound of a towering bronze bell carillon or the lush and meditative sound of our concert chimes. Platinum carillons come with even more voices.
+
You will receive a large and comprehensive library of music and bells for all occasions and seasons pre-loaded into memory when you purchase a Chime Master. Choose the majestic sound of a towering bronze bell carillon or the lush and meditative sound of our concert chimes. [[Platinum_AX|Platinum AX<sup>™</sup>]] carillons come an unprecedented number of world-class bell instruments.
  
In addition to sacred church bell music, every Chime Master carillon includes Taps played on a bugle, and most systems ship with Amazing Grace performed on bagpipes. The Premium Management Suite includes a tool you can use to specify exactly what music plays randomly and automatically as the seasons change.
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In addition to sacred church bell music, every Chime Master carillon includes Taps played on a bugle, and Amazing Grace performed on bagpipes.  
 +
 
 +
[[Chime Center]] features a music librarian that gives you total control over what music plays for each liturgical season. You can customize these seasons and add to them to satisfy any church tradition.
  
 
==== Do you want to add your own recorded special music? You can! ====
 
==== Do you want to add your own recorded special music? You can! ====
  
All Chime Master [[Six-SS_carillon_specification|Six-SS]] carillons now include an SD/MP3 card slot to allow you to drag and drop your special music or custom recordings for playback on your bell system. These files can be programmed to play manually or automatically. This feature is an option on [[Millennium_carillon_specification|Millennium]] and [[Platinum_carillon_specification|Platinum carillon]] models.
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The Chime Master [[Chime Master LX]] carillon includes an SD/MP3 card slot to allow you to drag and drop your special music or custom recordings for playback on your bell system. These files can be programmed to play manually or automatically.
 
 
==== Do you want to capture the skill of your own musicians? You can! ====
 
  
Platinum and Millennium solid state digital church bell instruments feature an easy to use record memory function. You can record new music or special arrangements of old favorites into the permanent memory of the carillon. Once safely stored, it can be started at the touch of a button, or scheduled for automatic performance during the liturgical seasons of your choice. Any standard MIDI capable organ or piano will connect to the carillon for recording.
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[[Millennium_AX|Millennium<sup>®</sup> AX]] and [[Platinum_AX|Platinum AX<sup>™</sup>]] (Advanced eXperience) systems allow you to record carillon performances from a MIDI keyboard (or optionally from your organ, or even upload MIDI files) and manage them with factory music with the [[Chime Center]] music librarian and seasonal SmartAlmanac.
  
Add the librarian option to your carillon and store up to 2000 of these special recordings. The
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[[Platinum_AX|Platinum AX<sup>™</sup>]] systems supports high quality audio file formats for upload via [[Chime Center]] for music, announcements or campus alerting messaging.
Management Suite supports importing MIDI files from your notation software to the carillon.
 
  
 
=== Made in USA Quality ===
 
=== Made in USA Quality ===
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We design and build our great products right here in Ohio. We understand the needs of American churches and the importance of supporting American workers.
 
We design and build our great products right here in Ohio. We understand the needs of American churches and the importance of supporting American workers.
  
=== Best Parts & Labor Warranty ===
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=== Parts & Labor Warranty ===
  
You get a minimum of three years of [http://www.chimemaster.com/the-difference/#chimecare Chime Care] on all new Chime Master electronic carillons. The Model-Six and bell ringing equipment come with a five years of Chime Care. The Millennium carillon is covered for seven years, and the Platinum carillon is protected for an unprecedented ten years.
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You get a minimum of three years of Chime Care on all new Chime Master electronic carillons. The Our [[Advanced eXperience]] ringing products all feature five years of Chime Care.
  
 
==== No carillon left behind Exclusive Upgrade Warranty ====
 
==== No carillon left behind Exclusive Upgrade Warranty ====

Latest revision as of 15:20, 31 December 2020

Home > Help

Chime Master exists to enrich lives by meaningfully connecting people and communities to what is sacred, solid, and timeless.

Our Reputation

The firm foundation that we rest upon requires that we take our service to our clients seriously. We want to build trust by holding onto values and practices that will stand the test of time. Listening to your needs comes before everything else, so that we can best serve your interests. Your project will be completed in a professional manner, to your total satisfaction. Chime Master is accredited with the Better Business Bureau since 1995, with zero complaints and an A+ rating.

See what people say about us. You may request referral letters from satisfied clientele, and we are able to provide references in your area, upon request.

Accessible

Our products and services are user-friendly and affordable. You will have access to all the information that you need in order to make a wise decision about your purchase. Every associate is trained to operate the equipment we sell and can assess your needs and help you achieve your goals. Our field representatives and technicians also participate in annual training sessions to better serve you.

Experienced

Chime Master® is a subsidiary of Commercial Music Service, Co. (CMS), a family owned corporation founded in 1959. CMS has been continuously innovating in the audio and electronics fields with a special focus on bell sound reproduction beginning in 1962. With a long history of professional audio recording services and audiophile system design, we know what it takes to provide great sounding bells and acoustically well-designed bell chambers, making realism our goal.

Competent

We began to install, renovate and maintain cast bronze bell instruments in 1997. Thousands of our easy to use church bell ringing automation products ring in installations ranging from single bells to full sized carillon instruments.

Forward Thinking

Chime Master® actively embraces improvements that support our end goals of complete customer satisfaction, ease of use and improvements in available technologies. Our products are based on mature and stable platforms that are reliable and secure from the risks that plague most connected equipment. You can invest in your bell ringing equipment today, and we offer unprecedented trade-in value for when you are ready for the next technological step. We develop new products with principled engineering disciplines that ensure your satisfaction with quality bell ringing for a long time.

Passionate

Our team cares about you and your community outreach. We work hard developing and manufacturing bell ringing products designed to provide a true sound that clearly conveys messages of hope, joy and belonging to those in your neighborhood. Ease of use is a priority, because we know your mission is important.

Why buy a Chime Master?

Here are some great reasons to choose a Chime Master church bell ringing system.

Easiest to Use

Push a button, click a mouse or use a touchscreen to ring a bell or play a hymn. Easy to use— one touch lets anyone be a bell ringer.

Best user interface

Chime Master lets you choose the user interface that works best for you.

Want to use a computer? You can!

Access your schedules and settings from your home or office with the Chime Center management web portal. Available options include multiple user support where you can customize home screens for your staff on both the front panel touchscreen and their remote controls. Your system will regularly receive updates and upgrades.

Don't want to use a computer? That's fine!

The Chime Master Advanced eXperience front panel touch screen lets you ring your bells with a couple of taps. Easy to understand instructions are included in both on the front screen as well as printed and online electronic formats.

The Chime Master® LX Carillon still comes with our time tested menu system that has worked for decades and thousands of Chime Master customers will also work for you.

Call our toll-free support line and a friendly support person will guide you to quickly revise your schedule or prepare for a special event.

Easy Advanced eXperience Remote

The Chime Master AX Remote control finally brings immediate, frustration free and secure control to the bell ringing world. Provided your bell ringing system has an Internet connection and your phone or tablet also has a good carrier broadband or WiFi data connection, one scan of a QR code will provide control of the system anywhere you go.

Not everyone has Internet at their church, so we've provided alternative solutions for the same functionality when you are close to the carillon.

Best sound

The bells you purchase today will still be your 'voice' to the community for several decades. We use high definition, first-generation digital recordings and bell samples to give you the most realistic bell sound available today. Great sounding bells cannot reach the soul unless they have been played from the heart. Our experienced church musicians have made these recordings with a deep understanding of the true meaning and story behind each hymn. We are often told that our clients get effusive compliments from their friends and neighbors about the beauty of the music and bells they hear from the Chime Master carillon. To hear these beautiful bells for yourself, schedule an on-site demonstration.

Most music options

You will receive a large and comprehensive library of music and bells for all occasions and seasons pre-loaded into memory when you purchase a Chime Master. Choose the majestic sound of a towering bronze bell carillon or the lush and meditative sound of our concert chimes. Platinum AX carillons come an unprecedented number of world-class bell instruments.

In addition to sacred church bell music, every Chime Master carillon includes Taps played on a bugle, and Amazing Grace performed on bagpipes.

Chime Center features a music librarian that gives you total control over what music plays for each liturgical season. You can customize these seasons and add to them to satisfy any church tradition.

Do you want to add your own recorded special music? You can!

The Chime Master Chime Master LX carillon includes an SD/MP3 card slot to allow you to drag and drop your special music or custom recordings for playback on your bell system. These files can be programmed to play manually or automatically.

Millennium® AX and Platinum AX (Advanced eXperience) systems allow you to record carillon performances from a MIDI keyboard (or optionally from your organ, or even upload MIDI files) and manage them with factory music with the Chime Center music librarian and seasonal SmartAlmanac.

Platinum AX systems supports high quality audio file formats for upload via Chime Center for music, announcements or campus alerting messaging.

Made in USA Quality

We design and build our great products right here in Ohio. We understand the needs of American churches and the importance of supporting American workers.

Parts & Labor Warranty

You get a minimum of three years of Chime Care on all new Chime Master electronic carillons. The Our Advanced eXperience ringing products all feature five years of Chime Care.

No carillon left behind Exclusive Upgrade Warranty

Chime Master carillons include our exclusive upgrade warranty. That means you will receive 100% of what you pay for your carillon when you trade it in for a Chime Master upgrade carillon during the warranty period. Even after the warranty has expired, we continue to offer generous pro-rated trade up credit. We value our clients and want you to have the latest technology available.

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