Operate AX products

From Chime Master Help
Revision as of 15:48, 23 July 2019 by Daveallen (talk | contribs) (Remote management)

Jump to: navigation, search

Thank you for purchasing your new Chime Master Platinum Advanced eXperience™ virtual bell instrument! As our newest product line, this manual is subject to change as features are enhanced and released. Check back often for updates.

Front screen menus

AX Screen menu hierarchy

  • Login
    • Home
      • Next selection button
      • Stop button
      • Play Selection
      • Keyboard Performance
      • Remote
      • Custom Quick Functions
    • Schedule
      • One Time Events
      • Weekly Events
      • Monthly Events
      • Annual Events
      • Configure Time Strike
      • Configure Angelus
      • Review Schedule
    • Settings
      • Customize Home Screen
      • Volume
      • Music Style
      • Ringing Style
      • Advanced Keyboard Setup
      • Network
      • Date and Time
      • Screen
      • Reset Setup

Remote control

If your administrative user has given you access to the remote control, there will be a Remote button on your front panel home screen. This button brings up a screen that has a QR code on it. Scan the code with your phone or tablet to load the remote screen. Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen. Most phone cameras will detect a QR code without a special app but they can be found at no cost for any platform.

Your home screen will now be available on your phone or tablet to activate music and ringing. The keyboard performance and recording screen will also be available.

With Internet access, the code will take you to your home screen served by the Chime Center web portal. Both the bell system and your phone/tablet must be connected to the Internet. Use your browser menu to save the remote control to your phone's home screen. You will be able to use your phone to control the bell system from anywhere you have an internet connection.

If the system is not connected to the Internet

Without an Internet connection there are two alternate ways to control the system.

Local Area Network

If the system detects that it is connected to a local area network, it will attempt to serve the home screen to that network. In order for the QR code to work, the phone or tablet must be connected to the same network. Contact your system administrator to select the SSID and password to connect to this network. You will only be able to access the system when near the WiFi antenna for this network (in the same building).

Access Point

If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to a WiFi network, you can enable AP mode so the system will broadcast an SSID. The Remote screen will display this SSID and password for you to set your phone for connection. Scan the code with your phone or tablet to load the remote screen.

Remote privileges

The access token given in the QR code can be set to expire after so many days by the administrator. When the token expires you will not be able to access the remote without re-scanning the QR code.

The administrator can also set restricted access times that the remote control will refuse connections.

Remote management

We are busy building the Chime Center™ remote management portal. Planned features are

  • Basic remote control
  • Automatic update deployment
  • Media file loading to the ringing system
  • Forgotten PIN code resets
  • Multi-user administration (Premium feature)
    • User custom remote screens
  • Custom ringing pattern programming (Premium)
  • Complex scheduling and schedule management (Premium)
  • Ringing system backup (Premium)