Thank you for purchasing your new Chime Master Platinum Advanced eXperience™ virtual bell instrument! As our newest product line, this manual is subject to change as features are enhanced and released. Check back often for updates.

Front screen menus

AX Screen menu hierarchy

  • Login
    • Home
      • Next selection button
      • Stop button
      • Play Selection
      • Keyboard Performance
      • Remote
      • Custom Quick Functions
    • Schedule
      • One Time Events
      • Weekly Events
      • Monthly Events
      • Annual Events
      • Configure Time Strike
      • Configure Angelus
      • Review Schedule
    • Settings
      • Customize Home Screen
      • Volume
      • Music Style
      • Ringing Style
      • Advanced Keyboard Setup
      • Network
      • Date and Time
      • Screen
      • Reset Setup

Remote control

If your administrative user has given you access to the remote control, there will be a Remote button on your front panel home screen. This button brings up a screen that has a QR code on it. Scan the code with your phone or tablet to load the remote screen. Sometimes the device camera will read the code more reliably when the system screen is dimmed. Click the front panel power button (the gold light) to dim the screen. Most phone cameras will detect a QR code without a special app but they can be found at no cost for any platform.

Your home screen will now be available on your phone or tablet to activate music and ringing. The keyboard performance and recording screen will also be available.

Usually the code will take you to your Chime Center account, which requires the system have internet access.

If the system is not connected to the internet

Without an internet connection there are two alternate ways to control the system.

Local Area Network

If the system detects that it is connected to a local area network, it will attempt to serve the home screen to that network. In order for the QR code to work, the phone or tablet must be connected to the same network. Contact your system administrator to select the SSID and password to connect to this network.

Access Point

If no network is available, you can still connect to the AX system for remote control. When the supplied WiFi adapter antenna is installed, and not connected to a WiFi network, you can enable AP mode so the system will broadcast an SSID. The Remote screen will display this SSID and password for you to set your phone for connection. Scan the code with your phone or tablet to load the remote screen.

Remote management