Network setup AX: Difference between revisions

(headings)
No edit summary
Line 1: Line 1:
There are many advantages to having your carillon connected to the internet. When you are connected, you can receive updates sent from our factory as soon as they are available, with no user interaction. Also, having your carillon connected provides the best experience if you are using the remote for a smart phone or device. If you decide at a later time to get internet at your facility, you can connect your AX carillon to the internet at that time.
== Wired network ==
== Wired network ==
* Connect an Ethernet cable from your router to the labeled jack on the back of the AX carillon . This will be recognized immediately.
* Connect an Ethernet cable from your router to the labeled jack on the back of the AX carillon. This will be recognized immediately.
* From the home page, choose Remote.
* From the home page, choose Remote.
* After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.
* After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.
== Wireless connection ==
== Wireless connections ==
=== WiFi ===
=== WiFi ===
* From the home page of the Platinum AX, choose Settings then Network. At the top, you can view if you are connected via an Ethernet cable or a wireless network.
* From the home page of the Millennium or Platinum AX, choose Settings then Network. At the top, you can view if you are connected via an Ethernet cable or a wireless network.
* The Access Point Mode at the lower left corner of the screen should be set to Off when connecting to a WiFi network.
* The Access Point Mode at the lower left corner of the screen should be set to Off when connecting to a WiFi network.
* Tap the box under Current WiFi Network and choose the one you want to use. Enter the WiFi password in the next box and tap Connect. It may take a few minutes.
* Tap the box under Current WiFi Network and choose network one you want to connect to. Enter the WiFi password in the next box and tap Connect. It may take a few minutes.
* When the unit has successfully connected, it should update the Current WiFi Network and Wireless IP. If this is not updated after several minutes, exit the page and go through the steps again. Recycling the power may also help successfully connect.
* When the unit has successfully connected, it should update the Current WiFi Network and Wireless IP. If this is not updated after several minutes, exit the page and go through the steps again. Recycling the power may also help successfully connect.
* Return to the home page of the Platinum AX then choose Remote.
* Return to the home page of the AX carillon then choose Remote.
* After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.
* After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.
* The Platinum AX will not connect to a wireless device hotspot at this time.
* The Platinum AX will not connect to a wireless device hotspot at this time.
=== Access Point ===
=== Access Point ===
if no internet available at your facility, you can still use the remote control...
The AX line was designed to be connected to the internet, but if none is available at your facility, you can still use the [[Remote_AX|remote control]].

Revision as of 14:40, 9 June 2020

There are many advantages to having your carillon connected to the internet. When you are connected, you can receive updates sent from our factory as soon as they are available, with no user interaction. Also, having your carillon connected provides the best experience if you are using the remote for a smart phone or device. If you decide at a later time to get internet at your facility, you can connect your AX carillon to the internet at that time.

Wired network

  • Connect an Ethernet cable from your router to the labeled jack on the back of the AX carillon. This will be recognized immediately.
  • From the home page, choose Remote.
  • After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.

Wireless connections

WiFi

  • From the home page of the Millennium or Platinum AX, choose Settings then Network. At the top, you can view if you are connected via an Ethernet cable or a wireless network.
  • The Access Point Mode at the lower left corner of the screen should be set to Off when connecting to a WiFi network.
  • Tap the box under Current WiFi Network and choose network one you want to connect to. Enter the WiFi password in the next box and tap Connect. It may take a few minutes.
  • When the unit has successfully connected, it should update the Current WiFi Network and Wireless IP. If this is not updated after several minutes, exit the page and go through the steps again. Recycling the power may also help successfully connect.
  • Return to the home page of the AX carillon then choose Remote.
  • After entering your PIN, the system will check its network connection status. Use the camera or QR reader on your smart phone or other device to scan the displayed QR code. Tap the link to open the Chime.Center Remote in your phone’s browser.
  • The Platinum AX will not connect to a wireless device hotspot at this time.

Access Point

The AX line was designed to be connected to the internet, but if none is available at your facility, you can still use the remote control.