Chime Center

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Revision as of 10:26, 13 July 2020 by Daveallen (talk | contribs) (Factory management)

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Complete control and management of your Advanced eXperience bell ringing system from anywhere you have a connected web browser.

Features

This lists includes all features which may be limited by user privilege, subscription level and system model.

  • User management
  • Home - reflects the user's functionality of the mobile remote control
    • Custom front panel and remote menus per user
  • Music
    • Searchable catalog with play functions
    • Organize music in albums
    • Upload or delete music
  • SmartAlmanac™ plays appropriate music throughout the year
    • Create and edit seasonal start and end dates
    • Add and remove albums from seasons
  • Schedule
    • Create and edit weekly, monthly, annual and single events
    • Configure Time Strike and Angelus ringing
    • Review history to determine what has played and what is going to play - and review why:
      • if selection triggered automatically or manually
        • if automatically, the reviewer may change the time of the event
      • if the hymn is a SmartAlmanac seasonal selection, then prompts from the timeline are provided to
        • remove the selection from the album it played from
        • ban the selection from SmartAlmanac performances
        • remove the album from the current season
        • change the season's dates
  • Keyboard performance and recording
    • customize settings
  • System settings
  • System security and feature updates
  • Automatic backups


Chime Center Subscription Options
Feature Free Essential Managed Premium
Remote from anywhere YES YES YES YES
Single user YES YES YES YES
Multiple users no no YES YES
MIDI file loading no Millennium and Platinum Millennium and Platinum Millennium and Platinum
Audio file loading no Platinum Platinum Platinum
Customizable SmartAlmanac™ music librarian no YES YES YES
Software updates YES YES YES YES
Backup schedule and settings no YES YES YES
Backup audio and recordings no no YES YES
Factory technician programming pay per request pay per request one free per year unlimited

Management description

Multiple Users

The Free and Essential subscriptions include a single default screen.

Managed and Premium subscriptions allow multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Access can be limited by day of the week and valid hours.

User customization

The following features are user's home screen options:

  • Schedule - prevents user from modifying schedules
  • Settings - prevents user from modifying system settings
  • Keyboard - prevents user from using the keyboard
  • Quick functions can be set per user for needed manual bell ringing

User privilege levels

Administrator
  • Invite other users (via valid email)
    • set their privilege level
    • set their screen unlock PIN code
    • customize their screen
  • Unlimited system settings and scheduling
Power User
  • Feature options enabled by Administrator
    • Remote control access
    • Play selection (manual play)
    • Keyboard performance and recording options
    • Scheduling
    • Music librarian and SmartAlmanac™ season editing
    • System settings
Basic User
  • No access to schedulers or settings
  • Optional remote control access
  • Optional keyboard mode access
  • Optional Play selection access
  • Home and remote screen set by administrator
  • Usage times set by administrator

SmartAlmanac™ seasonal music

Essential, Managed and Premium level subscribers may add, disable or edit liturgical seasons. Manage seasonal music by creating, editing and assigning music albums to seasons.

Media loading

Essential, Managed and Premium subscriptions support uploads. Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals.

Software updates

The system will accept regular updates, as they are released, to improve functionality and enhance security. No user interaction is required.

Backups

All systems will have their schedule database backed up regularly. In the event the system should need replaced, the replacement will be restored from previous system schedule backups.

Complete backup

Managed and Premium subscribers will have their uploaded files as well as keyboard recordings backed up along with the database, which requires additional Chime Center storage.

Factory management

Factory management requires the ringing system to be Internet connected. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.

  • Premium subscribers may use this service as much as they need it at no additional charge.
  • Managed subscribers will not be charged for the first request per calendar year. A programming fee will be charged for additional requests during the year.
  • Other subscribers may are charged for schedule and setting changes per request.

Requirements

  • Chime Master Advanced eXperience touchscreen bell ringing system.
  • Both the ringing system and browser accessing Chime Center must have internet connections.
  • Internet browser running on
    • Desktop or laptop PC or Linux
    • Desktop or laptop MacOS
    • Chromebook
    • Tablet (Android or iOS)