Difference between revisions of "Chime Center"

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Complete control and management of your [https://www.chimemaster.com/electronic-carillons#platinum Advanced eXperience bell ringing system] from anywhere you have a connected web browser.
 
Complete control and management of your [https://www.chimemaster.com/electronic-carillons#platinum Advanced eXperience bell ringing system] from anywhere you have a connected web browser.
  
== Features ==
+
== Feature list ==
 
This lists includes all features which may be limited by user privilege, subscription level and system model.
 
This lists includes all features which may be limited by user privilege, subscription level and system model.
  
 +
* Portal and ringing system secured with strong encryption
 
* User management
 
* User management
 
* Home - reflects the user's functionality of the [[Remote_AX|mobile remote control]]
 
* Home - reflects the user's functionality of the [[Remote_AX|mobile remote control]]
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*** if selection triggered automatically or manually
 
*** if selection triggered automatically or manually
 
**** if automatically, the reviewer may change the time of the event
 
**** if automatically, the reviewer may change the time of the event
*** if the hymn is a SmartAlmanac seasonal selection, then prompts from the timeline are provided for
+
*** if the hymn is a SmartAlmanac seasonal selection, then prompts from the timeline are provided to
 
**** remove the selection from the album it played from
 
**** remove the selection from the album it played from
 
**** ban the selection from SmartAlmanac performances
 
**** ban the selection from SmartAlmanac performances
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* Automatic backups
 
* Automatic backups
  
 
+
== Subscriptions ==
 
{| class="wikitable" style="margin-left: auto; margin-right: auto; border: none;"
 
{| class="wikitable" style="margin-left: auto; margin-right: auto; border: none;"
 
|+ Chime Center Subscription Options
 
|+ Chime Center Subscription Options
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! scope="col" | Feature
 
! scope="col" | Feature
 
! scope="col" | Free
 
! scope="col" | Free
! scope="col" | Essential
 
! scope="col" | Managed
 
 
! scope="col" | Premium
 
! scope="col" | Premium
 
|-
 
|-
| Remote from anywhere || YES || YES || YES || YES
+
| [[Remote_AX|Remote from anywhere]] || YES || YES
 +
|-
 +
| [[Chime_Center#Multiple_Users|Multiple users]] || YES || YES
 +
|-
 +
| Schedule management || YES || YES
 
|-
 
|-
| Single user || YES || YES || YES || YES
+
| [[Chime_Center#SmartAlmanac_seasonal_music|Customizable SmartAlmanac™ music librarian]] || YES || YES
 
|-
 
|-
| Multiple users || no || no || YES || YES
+
| [[Chime_Center#Media_loading|MIDI file loading]] support per model || Millennium and Platinum || Millennium and Platinum
 
|-
 
|-
| MIDI file loading || no || Millennium and Platinum || Millennium and Platinum || Millennium and Platinum
+
| [[Chime_Center#Media_loading|Audio file loading]] support per model || Platinum || Platinum
 
|-
 
|-
| Audio file loading || no || Platinum || Platinum || Platinum
+
| [[Chime_Center#Software_updates|Software updates]]  || YES || YES
 
|-
 
|-
| Customizable SmartAlmanac™ music librarian || no || YES || YES || YES
+
| [[Chime_Center#Backups|Backup schedule and settings]] || no || YES
 
|-
 
|-
| Software updates  || YES || YES || YES || YES
+
| [[Chime_Center#Backups|Backup audio and recordings]] || no || YES
 
|-
 
|-
| Backup schedule and settings || no || YES || YES || YES
+
| [[Chime_Center#Premium_features|Complex Schedule management]] || no || YES
 
|-
 
|-
| Backup audio and recordings || no || no || YES || YES
+
| [[Chime_Center#Premium_features|Custom Ringing editor]] || no || YES
 
|-
 
|-
| Factory technician programming || pay per request || pay per request || one free per year || unlimited
+
| [[Chime_Center#Factory_management|Factory technician programming]] || pay per request || unlimited
 
|-
 
|-
 
|}
 
|}
  
== Management description ==
+
== Feature descriptions ==
  
 
=== Multiple Users ===
 
=== Multiple Users ===
The Free and Essential subscriptions include a single default screen.
+
Chime Center provides multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Remote access by each user can be limited by day of the week and valid hours.  
 
 
Managed and Premium subscriptions allow multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Access can be limited by day of the week and valid hours.  
 
  
 
==== User customization ====
 
==== User customization ====
 
The following features are user's home screen options:
 
The following features are user's home screen options:
  
* Schedule - prevents user from modifying schedules
+
* Schedule - removal prevents user from modifying schedules
* Settings - prevents user from modifying system settings
+
* Settings - removal prevents user from modifying system settings
* Keyboard - prevents user from using the keyboard
+
* Keyboard - removal prevents user from using the keyboard
 
* Quick functions can be set per user for needed manual bell ringing
 
* Quick functions can be set per user for needed manual bell ringing
  
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** Remote control access
 
** Remote control access
 
** Play selection (manual play)
 
** Play selection (manual play)
** Keyboard modes
+
** Keyboard performance and recording options
 
** Scheduling
 
** Scheduling
** Library and SmartAlmanac™ season editing
+
** Music librarian and SmartAlmanac™ season editing
 
** System settings
 
** System settings
  
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* Usage times set by administrator
 
* Usage times set by administrator
  
=== SmartAlmanac™ seasonal music ===
+
=== SmartAlmanac seasonal music ===
  
Essential, Managed and Premium level subscribers may add liturgical seasons and manage associated music.
+
Add, disable or edit liturgical seasons. Manage seasonal music by creating, editing and assigning music albums to seasons.
  
 
=== Media loading ===
 
=== Media loading ===
  
Essential, Managed and Premium subscriptions support uploads. Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals.
+
Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals.
  
 
=== Software updates ===
 
=== Software updates ===
Line 117: Line 118:
 
=== Backups ===
 
=== Backups ===
  
All systems will have their schedule database backed up regularly. In the event the system should need replaced, the new system will be restored from previous system schedule backups.
+
All systems will have their schedule database backed up regularly. In the event the system should need replaced, the replacement will be restored from previous system schedule backups.
  
 
==== Complete backup ====
 
==== Complete backup ====
  
Managed and Premium subscribers will have their uploaded files as well as keyboard recordings backed up along with the database.  
+
Managed and Premium subscribers will have their uploaded files as well as keyboard recordings backed up along with the database, which requires additional Chime Center storage.
 +
 
 +
=== Premium features ===
 +
Premium subscribers have the following additional features:
 +
; Custom Ringing editor
 +
: Create different lengths of swinging and tolling bells
 +
: Create your own combinations of swinging bells
 +
: Create your own clock chiming melodies
 +
: Create your own Angelus or prayer bells
 +
; Complex Scheduling
 +
: Ninety-five percent of users will be more than satisfied with our standard scheduling features. Upon request, Premium Chime Center subscribers can have more sophisticated scheduling management menus providing
 +
:: seasonal schedule variations
 +
:: option to ring both Time Strike and Angelus at the same hour
  
 
=== Factory management ===
 
=== Factory management ===
  
Managed and Premium subscribers can depend on Chime Master technicians to manage their systems. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.
+
Factory management requires the ringing system to be Internet connected. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.
 
 
Premium subscribers may use this service as much as they need it at no additional charge.
 
  
Managed subscribers will not be charged for the first request per calendar year. A programming fee will be charged for additional requests during the year.
+
* '''Premium''' subscribers may use this service as much as they need it at no additional charge.
 +
* '''Free''' subscribers will be charged for schedule and setting changes per request.
  
 
== Requirements ==
 
== Requirements ==
  
* Chime Master Advanced eXperience touchscreen bell ringing system.
+
* [https://www.chimemaster.com/electronic-carillons#platinum Chime Master Advanced eXperience touchscreen bell ringing system].
 
* Both the ringing system and browser accessing Chime Center must have internet connections.  
 
* Both the ringing system and browser accessing Chime Center must have internet connections.  
* Internet browser running on
+
* Up-to-date Internet browser (Chrome preferred) running on
 
** Desktop or laptop PC or Linux
 
** Desktop or laptop PC or Linux
 
** Desktop or laptop MacOS
 
** Desktop or laptop MacOS
 
** Chromebook
 
** Chromebook
 
** Tablet (Android or iOS)
 
** Tablet (Android or iOS)
 
 
  
 
[[Category:AX Products]][[Category:Specifications]]
 
[[Category:AX Products]][[Category:Specifications]]

Latest revision as of 16:13, 15 February 2021

Complete control and management of your Advanced eXperience bell ringing system from anywhere you have a connected web browser.

Feature list

This lists includes all features which may be limited by user privilege, subscription level and system model.

  • Portal and ringing system secured with strong encryption
  • User management
  • Home - reflects the user's functionality of the mobile remote control
    • Custom front panel and remote menus per user
  • Music
    • Searchable catalog with play functions
    • Organize music in albums
    • Upload or delete music
  • SmartAlmanac™ plays appropriate music throughout the year
    • Create and edit seasonal start and end dates
    • Add and remove albums from seasons
  • Schedule
    • Create and edit weekly, monthly, annual and single events
    • Configure Time Strike and Angelus ringing
    • Review history to determine what has played and what is going to play - and review why:
      • if selection triggered automatically or manually
        • if automatically, the reviewer may change the time of the event
      • if the hymn is a SmartAlmanac seasonal selection, then prompts from the timeline are provided to
        • remove the selection from the album it played from
        • ban the selection from SmartAlmanac performances
        • remove the album from the current season
        • change the season's dates
  • Keyboard performance and recording
    • customize settings
  • System settings
  • System security and feature updates
  • Automatic backups

Subscriptions

Chime Center Subscription Options
Feature Free Premium
Remote from anywhere YES YES
Multiple users YES YES
Schedule management YES YES
Customizable SmartAlmanac™ music librarian YES YES
MIDI file loading support per model Millennium and Platinum Millennium and Platinum
Audio file loading support per model Platinum Platinum
Software updates YES YES
Backup schedule and settings no YES
Backup audio and recordings no YES
Complex Schedule management no YES
Custom Ringing editor no YES
Factory technician programming pay per request unlimited

Feature descriptions

Multiple Users

Chime Center provides multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Remote access by each user can be limited by day of the week and valid hours.

User customization

The following features are user's home screen options:

  • Schedule - removal prevents user from modifying schedules
  • Settings - removal prevents user from modifying system settings
  • Keyboard - removal prevents user from using the keyboard
  • Quick functions can be set per user for needed manual bell ringing

User privilege levels

Administrator
  • Invite other users (via valid email)
    • set their privilege level
    • set their screen unlock PIN code
    • customize their screen
  • Unlimited system settings and scheduling
Power User
  • Feature options enabled by Administrator
    • Remote control access
    • Play selection (manual play)
    • Keyboard performance and recording options
    • Scheduling
    • Music librarian and SmartAlmanac™ season editing
    • System settings
Basic User
  • No access to schedulers or settings
  • Optional remote control access
  • Optional keyboard mode access
  • Optional Play selection access
  • Home and remote screen set by administrator
  • Usage times set by administrator

SmartAlmanac seasonal music

Add, disable or edit liturgical seasons. Manage seasonal music by creating, editing and assigning music albums to seasons.

Media loading

Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals.

Software updates

The system will accept regular updates, as they are released, to improve functionality and enhance security. No user interaction is required.

Backups

All systems will have their schedule database backed up regularly. In the event the system should need replaced, the replacement will be restored from previous system schedule backups.

Complete backup

Managed and Premium subscribers will have their uploaded files as well as keyboard recordings backed up along with the database, which requires additional Chime Center storage.

Premium features

Premium subscribers have the following additional features:

Custom Ringing editor
Create different lengths of swinging and tolling bells
Create your own combinations of swinging bells
Create your own clock chiming melodies
Create your own Angelus or prayer bells
Complex Scheduling
Ninety-five percent of users will be more than satisfied with our standard scheduling features. Upon request, Premium Chime Center subscribers can have more sophisticated scheduling management menus providing
seasonal schedule variations
option to ring both Time Strike and Angelus at the same hour

Factory management

Factory management requires the ringing system to be Internet connected. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.

  • Premium subscribers may use this service as much as they need it at no additional charge.
  • Free subscribers will be charged for schedule and setting changes per request.

Requirements