Install Management Suite: Difference between revisions

Line 9:

= Downloading and Installing =

A [~~[Remote_control_mobile_app_setup|~~video tutorial]] is available that walks through installation of both the Management Suite and the Church Bell Remote Control mobile app.

A [https://youtu.be/l6OAT5tRqZU video tutorial] is available that walks through installation of both the Management Suite and the Church Bell Remote Control mobile app.

The latest version of our software is available on the downloads page: [[Downloads]]

Line 79:

If you are upgrading from a previous version, the license should automatically transfer. If you have received a replacement or upgraded carillon, you will receive a new license number for the new system.

~~== Remote App and Windows Firewall ==~~

In order to use the remote app with Management Suite, you must open the port that is used in the Windows Firewall configuration. You will also have to open the port (or forward it) in any firewall appliances between the mobile app and the PC that hosts Management Suite.

Management Suite must also be run by an administrator in order to accept connections from the mobile app. You may also want it to [[Autostart Management Suite|auto-start]] when the management PC is started.

~~=== Windows XP ===~~

~~#Open Firewall settings by holding the Windows key while pressing R, then type firewall.cpl (enter).~~

~~#Click the Exceptions tab, click the Add Port button and enter "Chime Master Remote" and enter the port displayed in the Host Administrator's window (generally 6777), and make sure TCP is selected.~~

~~#Click OK to create the exception. Click OK to close Windows Firewall.~~

~~=== Windows Vista, 7 to 10 ===~~

~~#Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter).~~

~~#Click "Inbound Rules" in the left column of the window. Select Rule type "Port" then click Next.~~

~~#Select TCP and enter the port displayed in the Host Administrator's window (generally 6777) for the specific local port and click Next.~~

~~#Select "Allow the connection" and click Next.~~

~~#Type "Chime Master Remote" for the name and click Finish.~~

~~=== Testing the firewall ===~~

~~Open a web browser on the PC that Management Suite is running on and type the IP address for the machine (shown in the Administrator panel) with the port as follows (your numbers may be different):~~

~~<nowiki>http://192.168.0.(your IP):6777 (or your port number)</nowiki>~~

~~You should get a page with a title of '''CMSXMLServer'''~~

Next, try the exact same experiment on another PC attached to the same network. The result should be the same. If it is not, there is a Windows Firewall or antivirus configuration keeping the server from getting to the network. Try turning the firewall off and restarting the PC, then turning the firewall back on. Restart the Management Suite again.

= Troubleshooting =

@@ Line 9: / Line 9: @@
 = Downloading and Installing =
-A [[Remote_control_mobile_app_setup|video tutorial]] is available that walks through installation of both the Management Suite and the Church Bell Remote Control mobile app.
+A [https://youtu.be/l6OAT5tRqZU video tutorial] is available that walks through installation of both the Management Suite and the Church Bell Remote Control mobile app.
 The latest version of our software is available on the downloads page: [[Downloads]]
@@ Line 79: / Line 79: @@
 If you are upgrading from a previous version, the license should automatically transfer. If you have received a replacement or upgraded carillon, you will receive a new license number for the new system.
-== Remote App and Windows Firewall ==
-In order to use the remote app with Management Suite, you must open the port that is used in the Windows Firewall configuration. You will also have to open the port (or forward it) in any firewall appliances between the mobile app and the PC that hosts Management Suite.
-Management Suite must also be run by an administrator in order to accept connections from the mobile app. You may also want it to [[Autostart Management Suite|auto-start]] when the management PC is started.
-=== Windows XP ===
-#Open Firewall settings by holding the Windows key while pressing R, then type firewall.cpl (enter).
-#Click the Exceptions tab, click the Add Port button and enter "Chime Master Remote" and enter the port displayed in the Host Administrator's window (generally 6777), and make sure TCP is selected.
-#Click OK to create the exception. Click OK to close Windows Firewall.
-=== Windows Vista, 7 to 10 ===
-#Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter).
-#Click "Inbound Rules" in the left column of the window. Select Rule type "Port" then click Next.
-#Select TCP and enter the port displayed in the Host Administrator's window (generally 6777) for the specific local port and click Next.
-#Select "Allow the connection" and click Next.
-#Type "Chime Master Remote" for the name and click Finish.
-=== Testing the firewall ===
-Open a web browser on the PC that Management Suite is running on and type the IP address for the machine (shown in the Administrator panel) with the port as follows (your numbers may be different):
-  <nowiki>http://192.168.0.(your IP):6777 (or your port number)</nowiki>
-You should get a page with a title of '''CMSXMLServer'''
-Next, try the exact same experiment on another PC attached to the same network. The result should be the same. If it is not, there is a Windows Firewall or antivirus configuration keeping the server from getting to the network. Try turning the firewall off and restarting the PC, then turning the firewall back on. Restart the Management Suite again.
 = Troubleshooting =