Date and Time AX

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Normal connected system

During normal operation, the system is assumed to be connected to a network with Internet access. Time is normally automatically kept synchronized and updated when the system is powered on. In the case where Internet time is not available, the system relies on a built-in accurate clock. This clock will run for a reasonable amount of time when power is disconnected, and the backup power source will recharge when the system is plugged in.

Part of the setup process involves selecting your time zone and enabling or disabling Daylight time adjustments.

Time zone

Verify that the selected time zone is correct for your location.

Automatic DST

If the switch has a check-mark, daylight time will auto-adjust with no user intervention.

Automatic Clock Sync

Make sure the switch has a check-mark to indicate that Internet time will be used to synchronize your clock. If you need to customize the time server, our technicians can remotely configure this for you.

Tower clock control

Installations with tower clock control will have a status banner at the top of this screen. On the right side of the screen is a button to manually let the system know what time the tower clock hands are indicating. Next to the button, the assumed time the tower clock hands are pointing to is displayed.

When you tap the Set Clock Hands button, the system will stop advancing the tower clock so you can check its hand position. After you adjust the indicated minutes and hour, tap save. The clock will restart. If the hands are behind actual time, the clock will fast advance at a rate of one minute every 10 seconds. If the tower clock is ahead, it may wait for actual time to catch up with the hands (depending upon how far off it was).

If Internet is unavailable

You only have to manually set and occasionally correct the time if Internet time servers are not available. Daylight time adjustments will continue to occur automatically if enabled.

Automatic Clock Sync

The switch caption will warn (even if enabled), "No Internet Connection - Clock will not sync."

To set the time

1. Turn off Automatic Clock Sync and a button will appear, Manually Set Date & Time to the right of the switch. Tap this button.
2. Select the current month and year using the arrows and pull-downs at the top of the calendar screen.
3. Select the current date on the calendar.
4. Select the current (or upcoming) hour on the clock, tap the digital minutes at the top of the clock and select the next minute.
5. Observe an accurate clock. When it shows the time you have set and the seconds are zero, tap the button at the bottom of the screen, Synchronize to :00 seconds.
6. Tap the lower right Save button. The screen may go dark if you had to set the clock forward very far. Tap anywhere on the screen to resume.

Early firmware manual settings

If you do not have an Internet connection and your firmware version is older than 1.4.12 (on Settings - About menu), use the following steps to set the time in the event that the system has been powered off long enough to lose the correct time. Early firmware allowed the date advance only a few months at a time.

Plug in the system to AC power and allow an hour for the clock backup circuit to recharge before attempting to log in to adjust the clock. After an hour of charging, if the AX logo does not switch to the clock screen, hold the Gold power button to shut the system down and restart it after the button becomes solid blue.

• If the system never restarts to get past the AX logo, you should try connecting the system to a wired Ethernet Internet connection.

Steps

1. Login to the system, tap Settings and then tap Date & Time.
2. In Date & Time menu, tap the button to Manually Set Date & Time then these steps:
3. Tap the right arrow on the calendar to advance months no more than five ahead (even if we are not there yet).
4. Tap the date 1 on the last available month, or the correct date if you have reached the correct month.
5. Set the time to the current time. The system will log you out and the screen will go blank.
6. Log in and repeat the last instructions until you get to the current date and time.

If an invalid season is displayed on the clock screen after you have corrected the time, allow several minutes for the database to make the correction.

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