Install Management Suite: Difference between revisions

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 == Missing DLL error message ==
+Do not start Management Suite until the USB driver for the carillon has loaded.
+* Check the USB connection
+* Newer versions of Windows check the internet for drivers before looking in the programs folder
+* Allow several minutes while waiting for the Millennium Carillon is ready to use notification
-Occasionally, the first use of Management Suite after the installation will fail to properly recognize the carillon device drivers. Close the program and reboot the PC to reset this error.
+If the drivers fail to load correctly, go to Windows Device Manager. Management Suite should be on the main list or under Universal Serial Bus controllers. Right-click and choose to update drivers.
-If the drivers fail to load correctly, go to Windows Device Manager. Management Suite should be on the main list or under Universal Serial Bus controllers. Right-click and choose to update drivers.
+If you wish to work on schedules and save to the local drive for loading into the carillon later, close this warning window and continue to use Management Suite without a carillon connection.
 == License Issues ==