Church Bell Remote (for 2019 and older systems): Difference between revisions
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The Remote Control app defaults to a 5 second timeout for communications. You may find that settings between 20 and 30 seconds result in fewer errors. The Settings menu on the mobile app allows you to change both connection and data reception timeouts. | The Remote Control app defaults to a 5 second timeout for communications. You may find that settings between 20 and 30 seconds result in fewer errors. The Settings menu on the mobile app allows you to change both connection and data reception timeouts. | ||
== | == Initial setup == | ||
# | === On the host PC === | ||
# Test functionality of Management Suite by launching the local Remote Control screen on the PC. You should see a copy of the carillon front panel display. Close Remote Control. | |||
# | The Church Bell Remote mobile app requires that you have a networked PC running Management Suite connected to the USB port of your bell system. You must complete the following on the host PC before setting up the mobile app on your phone or tablet. | ||
# Do not connect the bell system to the PC USB port until after you install the software. | |||
# Disable third party antivirus programs on the PC during Management Suite installation. | |||
# Plug the bell system into the USB port of the PC and wait for the drivers to load. You should get a progress window while drivers are installing. Do not start Management Suite until you see the message that the Millennium+ Carillon is ready to use. | |||
# Set up the desktop icon to run Management Suite as an administrator (see below). Start Management Suite. You will be warned that the program wants to make changes to you computer. | |||
# Test functionality of Management Suite by launching the local Remote Control screen on the PC. You should see a copy of the carillon front panel display. Close the Management Suite Remote Control window. | |||
# Apply your license code to Management Suite and close the program. | |||
# Set up the Windows firewall to allow incoming data from the remote control port (see below). | |||
# Restart Management Suite. The splash screen should indicate that it is licensed to support the mobile apps. | |||
# Open the [[Administration_MS#Mobile_App_Host|Administration]] program from the Management Suite menu. Enable | |||
# If you have problems connecting, try rebooting the host PC, your phone, and your WiFi access point if you made any changes to it. | # If you have problems connecting, try rebooting the host PC, your phone, and your WiFi access point if you made any changes to it. | ||
# Review other possible issues below if you cannot connect. | # Review other possible issues below if you cannot connect. | ||