Church Bell Remote (for 2019 and older systems): Difference between revisions
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# Set up the Windows firewall to allow incoming data from the remote control port (see below). | # Set up the Windows firewall to allow incoming data from the remote control port (see below). | ||
# Restart Management Suite. The splash screen should indicate that it is licensed to support the mobile apps. | # Restart Management Suite. The splash screen should indicate that it is licensed to support the mobile apps. | ||
# Open the [[Administration_MS#Mobile_App_Host|Administration]] program from the Management Suite menu. Enable | # Open the [[Administration_MS#Mobile_App_Host|Administration]] program from the Management Suite menu. Enable the mobile app server and add a user. You should create a separate user for each mobile device. Remember the login credentials for each. | ||
# | # Close the Administration program, and restart the Management Suite. It must be running in the main menu for the mobile app to connect to the bell system. | ||
=== Run as administrator === | ==== Run as administrator ==== | ||
You must launch Management Suite as an Administrator to enable the remote control host server. Newer systems will ask you if you are sure you want to allow the software to make changes to your PC. See the Management Suite section on [[Administration_MS#User_Account_Control|User Account Control]] for options. | You must launch Management Suite as an Administrator to enable the remote control host server. Newer systems will ask you if you are sure you want to allow the software to make changes to your PC. See the Management Suite section on [[Administration_MS#User_Account_Control|User Account Control]] for options. | ||
=== Antivirus === | ==== Antivirus ==== | ||
Communications errors can be caused by antivirus programs. Norton and Avast are known to block the incoming connection to the PC from the mobile app. | Communications errors can be caused by antivirus programs. Norton and Avast are known to block the incoming connection to the PC from the mobile app. | ||
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Try re-installing the Management Suite with antivirus temporarily disabled. | Try re-installing the Management Suite with antivirus temporarily disabled. | ||
=== Windows Firewall === | ==== Windows Firewall ==== | ||
==== Windows XP ==== | ===== Windows XP ===== | ||
#Open Firewall settings by holding the Windows key while pressing R, then type firewall.cpl (enter). | #Open Firewall settings by holding the Windows key while pressing R, then type firewall.cpl (enter). | ||
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#Click OK to create the exception. Click OK to close Windows Firewall. | #Click OK to create the exception. Click OK to close Windows Firewall. | ||
==== Windows Vista, 7 to 10 ==== | ===== Windows Vista, 7 to 10 ===== | ||
#Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter). | # Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter). | ||
#Click "Inbound Rules" in the left column of the window. Select Rule type "Port" then click Next. | # Click "Inbound Rules" in the left column of the window. Select Rule type "Port" then click Next. | ||
#Select TCP and enter the port displayed in the Host Administrator's window for the specific local port and click Next. | # Select TCP and enter the port displayed in the Host Administrator's window for the specific local port and click Next. | ||
#Select "Allow the connection" and click Next. | # Select "Allow the connection" and click Next. | ||
#Type "Chime Master Remote" for the name and click Finish. | # Type "Chime Master Remote" for the name and click Finish. | ||
=== Setup the phone or tablet === | |||
# If you have problems connecting, try rebooting the host PC, your phone, and your WiFi access point if you made any changes to it. | |||
# Review other possible issues below if you cannot connect. | |||
# Look up [[Church_Bell_Remote#Error_Messages|error messages]] that you receive on the mobile app. | |||
[[Category:Manual]] | [[Category:Manual]] | ||