Church Bell Remote (for 2019 and older systems): Difference between revisions

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 ==== Request timed out ====
-The Remote Control app defaults to a 5 second timeout for communications. You may find that settings between 20 and 30 seconds result in fewer errors. The Settings menu on the mobile app allows you to change both connection and data reception timeouts.
+The Remote Control app is not able to reach the PC that Management Suite is installed on.
+* Has the IP address of the PC changed (DHCP instead of a static address)?
+* Is a firewall or router setting preventing access to the PC?
+* Is the PC turned on?
+Increase the timeout if you are using a slow public network and see if connection can be made.
 == Initial setup ==