Remote control from anywhere: Difference between revisions
Troubleshooting |
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You will select this host when you are away from the church. When you are at church, you can either disable WiFi on the phone and continue to use the public host connection, or enable WiFi on the phone and and select the WiFi host connection in the Hosts menu of the app. Unless your router supports NAT reflection, the public host connection will not work when you are connected to WiFi because the router only redirects access from outside the LAN. | You will select this host when you are away from the church. When you are at church, you can either disable WiFi on the phone and continue to use the public host connection, or enable WiFi on the phone and and select the WiFi host connection in the Hosts menu of the app. Unless your router supports NAT reflection, the public host connection will not work when you are connected to WiFi because the router only redirects access from outside the LAN. | ||
== Troubleshooting == | |||
* Make sure Management Suite can see the bell system. Use the Management Suite Remote panel to verify the display is the same. | |||
* Check the mobile Remote Control app [[Church_Bell_Remote#Error_Messages|error messages]] | |||
* Try accessing the Management Suite host port from another PC browser. | |||
** Begin with another browser on the same local network Enter the URL as IPaddress:Port (example: http://192.168.20.62:6777 the IP will be different for you) | |||
** Try a mobile browser with WiFi turned off, using the public IP for your facility (Google ''What is my IP'') | |||
** You should see a screen from the Millennium Suite server. If not, troubleshoot the network and firewalls. | |||
[[Category:Troubleshooting]] | |||
[[Category:Manual]] | [[Category:Manual]] | ||