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| | <div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br /> |
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| | Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information. |
| | * If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you. |
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| | Also see: |
| | * [[Install Management Suite]] |
| | * [[Remote control mobile app setup]] |
| | * [[Remote control from anywhere]] |
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| == Purpose of USB port == | | == Purpose of USB port == |
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| == Connecting the bell system to a PC == | | == Connecting the bell system to a PC == |
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| Connect the cable between the PC and the bell system only after the [[Install_Management_Suite|driver software]] has been installed. | | Connect the cable between the PC and the bell system only after the Management Suite [[Install_Management_Suite|driver software]] has been installed. |
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| | If you wish to access this PC remotely, you can do this using a remote desktop host/client such as, |
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| | * Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks) |
| | * GoToMyPC and LogMeIn are premium programs with expensive subscriptions |
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| === Cable type === | | === Cable type === |
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| The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order. | | The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order. |
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| == Extending the USB port ==
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| [http://www.amazon.com/SIIG-USB-4-Port-Extender-JU-EX0111-S1/dp/B00004Z6C8 SIIG USB 2.0 4-Port Extender]
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| Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).
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| == Networking the USB port ==
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| If the PC is a distance away from the bell system then a network connection must be used.
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| Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back and assume it is an Ethernet port. It is not and there is no MAC address. One of the following devices or, a dedicated PC running Windows, must be used to network the carillon.
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| The [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/sx-ds-3000wn/ Silex SX-DS-3000WN] available from PCM, Amazon and Mouser, provides a ''wireless'' connection to a bell system's USB connection without the risk of lightning damage from the tower to other network connected equipment.
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| === Setup Silex for WiFi connection ===
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| These instructions describe setting up a Silex Network USB interface to work over the WiFi network. The requirements are a Laptop PC with a wired network interface and a crossover cable (supplied with the Silex).<br>
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| * Turn on wireless access point
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| * Turn off wifi on Technician PC
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| * Use crossover CAT5 cable to connect Silex to Technician PC
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| * Power ON the Silex holding the reset button until the Status light comes on
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| * Run Device Server Setup (DSsetup.exe) (download from Silex [http://www.silexamerica.com/products/support/device-networking/sx-ds-3000wn/ support website])
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| ** Configure using the Setup Utility:
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| ** Fill out top MAC info with Silex serial number
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| ** Select the Silex device - Next > - Next >
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| ** The Silex will search for the access point
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| ** Select the access point and enter its password - Next >
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| ** Click Execute and select NO for software installation (assuming setup is being done on a technician's laptop, if setup is being done on the PC at the installation then install the software) - Finish and exit
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| * Cycle Power on the Silex
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| Installed PC setup
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| * Load the Silex SX Virtual Link onto the host PC using the appropriate installer from [http://www.silexamerica.com/campaign/sx-virtual-link-downloads/ this web page].
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| * [[Install_Management_Suite|Install the latest Management Suite]] on customer's PC
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| * Plug the carillon into the Silex - the Millennium driver should install
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| * Start the Management Suite
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| * Bring up the remote panel. You should see the system display working normally.
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| === More Secure Solutions ===
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| Larger institutions with complex networks will need a better solution than the Silex. Links to these solutions:
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| [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex-other]
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| [http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon]
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| Consult your IT department decide which solution is best for you.
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| [[Category:Manual]] | | [[Category:Legacy_Products]] |