Updating AX: Difference between revisions
update update |
|||
| Line 20: | Line 20: | ||
# Once you are at home or at a nearby location where you can access the WiFi, plug in the WiFi antenna, then plug in the power cord. | # Once you are at home or at a nearby location where you can access the WiFi, plug in the WiFi antenna, then plug in the power cord. | ||
# Setup the WiFi or connect to a router with an Ethernet cord. Help can be found on the [[Network_setup_AX|Network Setup]] page or by watching the [https://ezbells.com/ans0 Connect your AX to the Internet] video. | # Setup the WiFi or connect to a router with an Ethernet cord. Help can be found on the [[Network_setup_AX|Network Setup]] page or by watching the [https://ezbells.com/ans0 Connect your AX to the Internet] video. | ||
==== Verify system is connected ==== | |||
If your system is behind in updates, you will have to call our technicians to determine if it is online. The system can be reached by the update system, yet unresponsive to remote controls and Chime.Center indications. | |||
Call 800-344-7464 and ask for an Advanced eXperience update technician. | |||