Chime Master Help

Chime.Center: Difference between revisions

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Complete control and management of your [https://www.chimemaster.com/electronic-carillons#platinum Advanced eXperience bell ringing system] from anywhere you have a connected web browser.
Complete control and management of your [https://www.chimemaster.com/digital-carillons Advanced eXperience bell ringing system] from anywhere you have a connected web browser.
 
* No software or app downloads needed!
== Features ==
Type "chime(dot)center" into your browser or click this link: [https://chime.center/ chime.center]
== Feature list ==
This lists includes all features which may be limited by user privilege, subscription level and system model.
This lists includes all features which may be limited by user privilege, subscription level and system model.


* Portal and ringing system secured with strong encryption
* User management
* User management
* Home - reflects the user's functionality of the [[Remote_AX|mobile remote control]]
* Home - reflects the user's functionality of the [[Remote_AX|mobile remote control]]
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** Create and edit weekly, monthly, annual and single events
** Create and edit weekly, monthly, annual and single events
** Configure Time Strike and Angelus ringing
** Configure Time Strike and Angelus ringing
** Review history to determine what has played and what is going to play - and review why:
** Optional event scheduling on a seasonal basis
** Review schedule to determine what has played and what is going to play - and '''why''':
*** if selection triggered automatically or manually
*** if selection triggered automatically or manually
**** if automatically, the reviewer may change the time of the event
**** if automatically, the reviewer may change the time of the event
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* Automatic backups
* Automatic backups


 
== Subscriptions ==
{| class="wikitable" style="margin-left: auto; margin-right: auto; border: none;"
{| class="wikitable" style="margin-left: auto; margin-right: auto; border: none;"
|+ Chime Center Subscription Options
|+ Chime.Center Subscription Options
|-
|-
! scope="col" | Feature
! scope="col" | Feature
! scope="col" | Free
! scope="col" | Free
! scope="col" | Essential
! scope="col" | Managed
! scope="col" | Premium
! scope="col" | Premium
|-
|-
| Remote from anywhere || YES || YES || YES || YES
| [[Remote_AX|Remote from anywhere]] || YES || YES
|-
|-
| Single user || YES || YES || YES || YES
| [[Chime_Center#Multiple_Users|Multiple users]] || YES || YES
|-
|-
| Multiple users || no || no || YES || YES
| Schedule management || YES || YES
|-
|-
| MIDI file loading || no || Millennium and Platinum || Millennium and Platinum || Millennium and Platinum
| [[Chime_Center#SmartAlmanac_seasonal_music|Customizable SmartAlmanac™ music librarian]] || YES || YES
|-
|-
| Audio file loading || no || Platinum || Platinum || Platinum
| [[Chime_Center#Media_loading|MIDI file loading]] support per model || Millennium and Platinum || Millennium and Platinum
|-
|-
| Customizable SmartAlmanac™ music librarian || no || YES || YES || YES
| [[Chime_Center#Media_loading|Audio file loading]] support per model || Platinum || Platinum
|-
|-
| Software updates  || YES || YES || YES || YES
| [[Chime_Center#Software_updates|Software updates]] || YES || YES
|-
|-
| Backup schedule and settings || no || YES || YES || YES
| [[Chime_Center#Backups|Backup schedule and settings]] || no || YES
|-
|-
| Backup audio and recordings || no || no || YES || YES
| [[Chime_Center#Backups|Backup audio and recordings]] || no || YES
|-
|-
| Factory technician programming || pay per request || pay per request || one free per year || unlimited
| [[Chime_Center#Premium_features|Custom Ringing editor]] || no || YES
|-
| [[Chime_Center#Premium_features|Complex Schedule management]] || no || Optional
|-
| [[Chime_Center#Factory_management|Factory technician programming]] || Pay per request || Unlimited
|-
|-
|}
|}


== Management description ==
== Feature descriptions ==


=== Multiple Users ===
=== Multiple Users ===
The Free and Essential subscriptions include a single default screen.  
Chime.Center provides multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime.Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Remote access by each user can be limited by day of the week and valid hours.  
 
Managed and Premium subscriptions allow multiple users to each have a customized menu of functionality. The administrator can create additional user accounts for system access from the front panel, remote control and Chime Center. Each user will see a unique screen and options. Users can have a range of permissions including the ability to edit their own home screen. Access can be limited by day of the week and valid hours.  


==== User customization ====
==== User customization ====
The following features are user's home screen options:
The following features are user's home screen options:


* Schedule - prevents user from modifying schedules
* Schedule - removal prevents user from modifying schedules
* Settings - prevents user from modifying system settings
* Settings - removal prevents user from modifying system settings
* Keyboard - prevents user from using the keyboard
* Keyboard - removal prevents user from using the keyboard
* Quick functions can be set per user for needed manual bell ringing
* Quick functions can be set per user for needed manual bell ringing


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** Remote control access
** Remote control access
** Play selection (manual play)
** Play selection (manual play)
** Keyboard modes
** Keyboard performance and recording options
** Scheduling
** Scheduling
** Library and SmartAlmanac™ season editing
** Music librarian and SmartAlmanac™ season editing
** System settings
** System settings


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* Usage times set by administrator
* Usage times set by administrator


=== SmartAlmanac™ seasonal music ===
=== SmartAlmanac seasonal music ===


Essential, Managed and Premium level subscribers may add liturgical seasons and manage associated music.
Add, disable or edit liturgical seasons. Manage seasonal music by creating, editing and assigning music albums to seasons.


=== Media loading ===
=== Media loading ===


Essential, Managed and Premium subscriptions support uploads. Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals.
Millennium and Platinum systems support MIDI file chime and carillon arrangements made with popular notation software. Platinum systems support audio files that can be used for music, announcements or warning signals. Supported file types are .flac, .wav, .mp3 and .aac formats.


=== Software updates ===
=== Software updates ===
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=== Backups ===
=== Backups ===


All systems will have their schedule database backed up regularly. In the event the system should need replaced, the new system will be restored from previous system schedule backups.
All systems will have their schedule database backed up regularly. In the event the system should need replaced, the replacement will be restored from previous system schedule backups.
 
=== Premium features ===
Premium subscribers have additional cloud storage and support for the following features:


==== Complete backup ====
; Complete system backup
: Millennium and Platinum models will backup
:: user uploaded media files
:: keyboard recordings
:: Album and Seasonal database


Managed and Premium subscribers will have their uploaded files as well as keyboard recordings backed up along with the database.  
; Custom Ringing editor
: Create different lengths of swinging and tolling bells
: Create your own peal combinations of swinging bells
: Create your own clock chiming melodies
: Create your own Angelus or prayer bell patterns
 
; Complex scheduling option
: Ninety-five percent of users will be more than satisfied with our standard scheduling features. Premium Chime.Center subscribers can have more sophisticated scheduling management menus providing seasonal schedule variations.
: Customer must request this feature as it adds complexity to the scheduling menus that most users do not need.
: Worship and Mass times can be scheduled differently during a scheduling season.
:: Normal Worship and Mass times can be inhibited during a scheduling season.
: Time strikes and Angelus styles and schedules can be modified during scheduling seasons.
: Chime.Center must be used to review and edit seasonal schedules.
: The front panel scheduling screens can only review and edit the non-seasonal schedule.


=== Factory management ===
=== Factory management ===


Managed and Premium subscribers can depend on Chime Master technicians to manage their systems. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.
Factory management requires the ringing system to be Internet connected. After consulting with our customer service representatives by phone or email, you can expect the programming to be completed within two business days.


Premium subscribers may use this service as much as they need it at no additional charge.
* '''Premium''' subscribers may use this service as much as they need it at no additional charge.
 
* '''Free''' subscribers will be charged for schedule and setting changes per request.
Managed subscribers will not be charged for the first request per calendar year. A programming fee will be charged for additional requests during the year.


== Requirements ==
== Requirements ==


* Chime Master Advanced eXperience touchscreen bell ringing system.
* [https://www.chimemaster.com/electronic-carillons Chime Master Advanced eXperience touchscreen bell ringing system].
* Both the ringing system and browser accessing Chime Center must have internet connections.  
* Both the ringing system and browser accessing Chime.Center must have internet connections.  
* Internet browser running on
* Up-to-date Internet browser (Chrome preferred) running on
** Desktop or laptop PC or Linux
** Desktop or laptop PC or Linux
** Desktop or laptop MacOS
** Desktop or laptop MacOS
** Chromebook
** Chromebook
** Tablet (Android or iOS)
** Tablet (Android or iOS)


[[Category:AX Products]][[Category:Specifications]]
[[Category:AX Products]][[Category:Specifications]]
Retrieved from "https://help.chimemaster.com/p/Chime.Center"