USB connections to bell systems: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.
* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
Also see:
* [[Install Management Suite]]
* [[Remote control mobile app setup]]
* [[Remote control from anywhere]]
== Purpose of USB port ==
== Purpose of USB port ==


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== Connecting the bell system to a PC ==
== Connecting the bell system to a PC ==


Connect the cable between the PC and the bell system only after the [[Install_Management_Suite|driver software]] has been installed.
Connect the cable between the PC and the bell system only after the Management Suite [[Install_Management_Suite|driver software]] has been installed.
 
If you wish to access this PC remotely, you can do this using a remote desktop host/client such as,
 
* Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
* GoToMyPC and LogMeIn are premium programs with expensive subscriptions


=== Cable type ===
=== Cable type ===
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The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.
The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.


== Extending the USB port ==
[http://www.amazon.com/SIIG-USB-4-Port-Extender-JU-EX0111-S1/dp/B00004Z6C8 SIIG USB 2.0 4-Port Extender]
Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).
== Networking the USB port ==
If the PC is a distance away from the bell system then a network connection must be used.
Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back and assume it is an Ethernet port. It is not and there is no MAC address. One of the following devices or, a dedicated PC running Windows, must be used to network the carillon.
The [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/sx-ds-3000wn/ Silex SX-DS-3000WN] available from PCM, Amazon and Mouser, provides a ''wireless'' connection to a bell system's USB connection without the risk of lightning damage from the tower to other network connected equipment.
=== Setup Silex for WiFi connection ===
These instructions describe setting up a Silex Network USB interface to work over the WiFi network. The requirements are a Laptop PC with a wired network interface and a crossover cable (supplied with the Silex).<br>
*Turn on wireless access point
*Turn off wifi on Technician PC
*Use crossover CAT5 cable to connect Silex to Technician PC
*Power ON the Silex holding the reset button until the Status light comes on
*Run DSsetup.exe on Silex CD or USB memory (download from Silex website)
**Configure using the Setup Utility:
**Fill out top MAC info with Silex serial number
**Select the Silex device - Next &gt; - Next &gt;
**The Silex will search for the access point
**Select the access point and enter its password - Next &gt;
**Execute and select NO for software installation - Finish and exit 
*Cycle Power on the Silex
Customer's PC setup
*Load the Silex SX Virtual Link onto the user's PC using COsetup.exe
*Install the latest Management Suite on customer's PC
*Plug the carillon into the Silex - the Millennium driver should install
*Start the Management Suite
*Bring up the remote panel. You should see the system display working normally.
=== More Secure Solutions ===
Larger institutions with complex networks will need a better solution than the Silex. Links to these solutions:
[http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex-other]
[http://store.digi.com/index.cfm?fuseaction=category.display&category_id=26 Digi-AnywhereUSB]
Consult your IT department decide which solution is best for you.


[Category:Manual]
[[Category:Legacy_Products]]