Chime Master Help

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Thank you for purchasing your new Chime Master Platinum Advanced eXperience™ virtual bell instrument! As our newest product line, this manual is subject to change as features are enhanced and released. Check back often for updates.
<div style="font-size:84%"> '''[[Chime_Master_Help|Help]] &raquo;  [[Operating manuals]] &raquo; [[:Category:AX_Manual|AX Table of Contents]]'''<br/>
''' [[:Category:AX_Manual|&larr; Back to Contents]] &nbsp;&nbsp;&nbsp;&nbsp; [[Login_screen_AX|Next section &rarr;]] '''</div>


Use the search feature (Ctrl-F) to quickly find exactly what you're looking for. If you prefer, any or all of this document may be printed by clicking "Printable version" under tools, near the top of the left column.
== Getting started ==
 
* [https://ezbells.com/ccpl Chime Center training videos]
;Advanced eXperience Manual links
* [https://ezbells.com/axpl System menu help videos]
:[[:Category:AX_Manual|Table of Contents]]
:[[Glossary_AX|Index and Glossary]]
 
[[File:PAXClockWiki.jpg|600px|thumb|Platinum Advanced eXperience<sup>™</sup>]]


== Getting started ==
=== Making connections ===
* [[Rear panel AX|System rear panel]]
* [[Network_setup_AX#Wired_network|Network and WiFi]]
* Audio
** [[Amplifier_inSpire_AX|inSpire amplifier]]
** [[InSpire_audio_connections#inSpire_AX_audio_systems|inSpire connections]]
* [[Keyboard_setup_AX#Connections|Keyboard]]
* [[Connect tower relays AX|Tower bells and clocks]]


* [[Connections_AX|Making connections]]
=== Log in ===
* Quick start sheet [[Media:AX-QuickStartGuide.pdf|PDF download]]
* The lock screen features a large clock display. Tap the clock to bring up the login screen.
* Login with the PIN code (initially '''1234''', which you [[User_profile_setup_AX|should change]]).


=== Initial settings and schedules ===
=== Initial settings and schedules ===
 
;IMPORTANT
:Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
:Read this section to avoid losing your settings.
==== Reviewing the schedule ====
==== Reviewing the schedule ====
Chime Master often pre-programs systems prior to shipment according to the needs of the client. To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:
To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:
* Login with the PIN code (initially '''1234''').
* Tap the Schedule button.
* Tap the Schedule button.
* Tap the Review button.
* Tap the Review button.
; Check the weekly schedule.
* Tap the Weekly tab at the top of the screen.
* Successively tap and check the days of the week for programming.
; Check the annual schedule,
: because we often pre-program annual memorial events. To check it:
* Tap the Annual tab at the top of the screen.
If there are no events scheduled, the lower portion of the review screen will state "No rows found."


==== Use the guided Quick Setup ====
If there are no events scheduled, the screen will report "Nothing is scheduled."
It is important to review the schedule as described above, because it will be cleared when you use the Quick Setup menu to set up your system.


* Login or click the Home icon at the top of the screen
==== Use the Guided Setup ====
* Tap the Settings button.
This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac&trade; chooses music throughout the liturgical year.
* Tap the Quick Setup button.
** A reminder that the schedule will be cleared if you proceed. Tap Ok to agree, or Cancel to quit.
** A good sign if you were not sure that the schedule was clear is the affirmation screen that it indeed "is already clear."


You will be asked to select your time zone and answer a few questions that will help you to make the settings that have satisfied the majority of the client churches we serve. All of the choices you make can be adjusted later using the menus listed below.
* Login or tap the Home icon at the top of the screen.
* Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
** Factory Reset - clears everything and starts over with a fresh system
** Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
** Cancel - allows you to exit without clearing or changing anything.


==== Change the PIN security code ====
Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.
We ship new systems with the security PIN for the first user (an administrator) set to '''1234.''' This should be changed for obvious reasons if the ringing system is in a public area. To reset the code:
* Login or click the Home icon at the top of the screen.
* Tap the Settings button.
* Tap the User Profile button.
* Tap the Current PIN field and enter it.
* Tap the New PIN field. Enter the new PIN you want to set with a length from four to ten digits.
* Tap the Verify PIN field. Re-enter the new PIN.  
* Tap the Save PIN button


=== Front panel controls ===
=== Front panel controls ===


==== Lighted power button ====
==== Lighted power button ====
When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are three gestures you can make on the button.
When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.


;Click
;Single-Click ''Display on/brightness''
: wakes up the backlight for the touch screen and adjusts the brightness
: wakes up the backlight for the touch screen and adjusts the brightness
;Double-click
;Double-click ''Stop playing''
: cancels any concert or ringing in progress (light momentarily turns red)
: cancels any concert or ringing in progress (light momentarily turns red)
;Press and hold for 1 second
;Press and hold for 1 second ''System shutdown''
: cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
: cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
: If the button is not clicked within 3 seconds Shut down will begin (light blinks blue).
: If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
: Wait until the button is solid blue before disconnecting AC power.
: Always shut down in this way before unplugging the power cord.
: Wait until the button is solid blue before unplugging from AC power.
; Clicking when the button is solid blue will restart the system.
; Clicking when the button is solid blue will restart the system.
: If you unplugged the power cord, the system will restart automatically when plugged back in.
During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.
Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.


==== Touch screen ====
==== Touch screen ====


* A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object '''will''' cause damage.
* A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object '''will''' cause damage.
* After several minutes of inactivity, it is normal for the screen to dim, lock and even go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
* After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
[[File:AXUX-Toolbar.png|none|500px|center]]
[[File:AXUX-Toolbar.png|none|500px|center]]
Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the the Home screen page below.
Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the [[Home_screen_AX|Home screen]] page.


== Front screen menu screens and buttons ==
== Front screen menu screens and icons ==
Click or tap on the button labels below to access instructions for each. This list is organized in the order they appear on the system screens.
Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.


* [[Login screen AX|Login]]
* [[Login screen AX|Login]]
** [[Home_screen_AX|Home]]
** [[Home_screen_AX|Home]]
*** [[Home_screen_AX#Play_control|Next]]
*** [[Home_screen_AX#Quick_function_buttons|Custom Quick Functions]]
*** [[Home_screen_AX#Play_control|Stop]]
*** [[Play_Selection_AX|Manual Play controls]]
*** [[Play Selection AX|Play Selection]]
*** [[Keyboard AX|Keyboard Performance]] (Millennium and Platinum)
*** [[Keyboard AX|Keyboard Performance]]
*** [[Schedule AX|Schedule]]
*** [[Settings_screen_AX|Settings]]
*** [[Remote_AX|Remote]]
*** [[Remote_AX|Remote]]
*** [[Home_screen_AX#Quick_function_buttons|Custom Quick Functions]]
** [[Schedule AX|Schedule]]
*** One Time Events
*** Weekly Events
*** Monthly Events
*** Annual Events
*** Configure Time Strike
*** Configure Angelus
*** Review
** Settings
*** [[Volume_setup_AX|Volume]]
*** Network
*** [[Keyboard_setup_AX|Keyboard]]
*** Customize Home
*** [[Date_and_Time_AX|Date and Time]]
*** Global
*** User Profile
*** Quick Setup
*** Clear Schedule
*** Music
*** Ringing
*** About


== Remote management ==
== Remote management ==
We are busy building the Chime Center™ remote management portal. These features require the ringing system to be connected to the Internet.
[[Chime.Center]]&trade; provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.
 
[[Using_Chime_Center|Getting Started with Chime.Center]]
 
== Printable documentation ==
These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.
 
* [[Media:AX-Printable.pdf|Printable AX Manual]] (8.12MB PDF as of Aug 2022)
* [[Media:AX-QuickStartGuide.pdf|Quick Start Manual]] (1.35MB PDF as shipped with system)
 
 
'''Library listings'''
* [[Media:Chime Center - Library Platinum & Millennium 220426.pdf|Millennium and Platinum Music Catalog]]
** [[Media:PAX MAX Ringing and Special Functions Sheet.pdf|Millennium and Platinum Ringing and Special Functions]]
* [[Media:Bravo AX Music Catalog.pdf|Bravo Music Catalog]]
** [[Media:Bravo AX Ringing and Special Functions.pdf|Bravo Ringing and Special Functions]]


''Standard features''
<br/><br/>
* Basic remote control
<div style="font-size:84%">
* Automatic update deployment
''' [[:Category:AX_Manual|&larr; Back to Contents]] &nbsp;&nbsp;&nbsp;&nbsp; [[Login_screen_AX|Next section &rarr;]] '''</div>
''Premium features''
* Media file loading to the ringing system
* Forgotten PIN code resets
* Multi-user administration
** User custom remote screens
* SmartAlmanac™ season and music customization
* Custom ringing pattern programming
* Complex scheduling and schedule management
* Ringing system backup


[[Category:AX Products]]
[[Category:AX Products]]
[[Category:AX Manual]]
[[Category:AX Manual]]

Latest revision as of 18:11, 19 September 2023

Getting started

Making connections

Log in

  • The lock screen features a large clock display. Tap the clock to bring up the login screen.
  • Login with the PIN code (initially 1234, which you should change).

Initial settings and schedules

IMPORTANT
Chime Master often sets up and programs systems prior to shipment, according to the needs of the client.
Read this section to avoid losing your settings.

Reviewing the schedule

To review such a schedule or check to see if your system does not have a schedule, bring up the Schedule Review screen:

  • Tap the Schedule button.
  • Tap the Review button.

If there are no events scheduled, the screen will report "Nothing is scheduled."

Use the Guided Setup

This installation setup will step you through a questionnaire about your denominational traditions that will inform how the SmartAlmanac™ chooses music throughout the liturgical year.

  • Login or tap the Home icon at the top of the screen.
  • Tap the Settings button on the Home screen then Clear Almanac on the settings screen. Next you will have three options,
    • Factory Reset - clears everything and starts over with a fresh system
    • Clear Almanac Only - leaves your schedule intact, but allows you to setup seasonal preferences and denominational music
    • Cancel - allows you to exit without clearing or changing anything.

Each screen of the guided setup questionnaire features a blue Information button that explains your choices in detail. All of the choices you make may be adjusted later using the menus listed below.

Front panel controls

Lighted power button

When power is restored to the system, it will power on after a delay to test the line voltage. The power light will blink green while the system is initializing. It will turn solid gold when the system is ready. There are four gestures you can make on the button.

Single-Click Display on/brightness
wakes up the backlight for the touch screen and adjusts the brightness
Double-click Stop playing
cancels any concert or ringing in progress (light momentarily turns red)
Press and hold for 1 second System shutdown
cancels concerts and waits to be sure you want to initiate Shut Down (light turns red, then blinks magenta).
If the button is not clicked again while blinking magenta, Shut down process will begin (light blinks blue).
Always shut down in this way before unplugging the power cord.
Wait until the button is solid blue before unplugging from AC power.
Clicking when the button is solid blue will restart the system.
If you unplugged the power cord, the system will restart automatically when plugged back in.

During software update installation, the power button's light will alternate between red and magenta. A screen should also be displayed that the update installation is in progress. Do not remove power or attempt to shut down the system during this period.

Systems shipped before April of 2022 do not indicate an update install is in progress. During the update process, older systems power light remains gold and the display becomes dark and unresponsive. Please allow at least 30 minutes for the system to complete the installation and restart on its own before you attempt to revive it by cycling power.

Touch screen

  • A single, light tap with your finger or the soft end of the supplied stylus is all that is required. Pressing on the display or using a pointed object will cause damage.
  • After several minutes of inactivity, it is normal for the screen to dim, lock and eventually go completely dark to save power. As long as the status light is gold, scheduled events will play normally.
AXUX-Toolbar.png

Each screen menu will have a toolbar at the top for navigation, speaker control and status. Usage details are on the Home screen page.

Front screen menu screens and icons

Choose the icon labels below to access instructions for each. This list is organized in the order they appear on the system screens.

Remote management

Chime.Center™ provides remote management of your ringing system from anywhere you are. These features require the ringing system to be connected to the Internet.

Getting Started with Chime.Center

Printable documentation

These manual pages have been optimized for printing from your web browser. Ctrl-P or Cmd-P should allow you to print any section you need.


Library listings



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