USB connections to bell systems: Difference between revisions

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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />

Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.

* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.

Also see:

* [[Install Management Suite]]

* [[Remote control mobile app setup]]

* [[Remote control from anywhere]]

== Purpose of USB port ==

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* Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)

* GoToMyPC and LogMeIn are premium programs with expensive subscriptions

* [https://www.teamviewer.com/en/ TeamViewer] is free for non-commercial use

=== Cable type ===

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The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.

~~== Extending the USB port ==~~

~~[http://www.amazon.com/SIIG-USB-4-Port-Extender-JU-EX0111-S1/dp/B00004Z6C8 SIIG USB 2.0 4-Port Extender]~~

~~Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).~~

~~== Networking the USB port ==~~

~~If the PC is a distance away from the bell system then a network connection must be used.~~

Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back (for RS485 tower control data) and assume it is an Ethernet port. It is not and there is no MAC address.

One of the following devices must be used to network the carillon. Insert one of the following devices between the USB port on the bell system and a wired network connection. A device driver will be installed on a computer (on the same network and sub-net) that will make the USB port of the networked device look like it is on the local PC.

*[http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex wired solutions] available from [https://www.amazon.com/Silex-Technology-America-Device-Server/dp/B00U9UDSH8 Amazon].

*[http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from [https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon] and [https://www.digikey.com/product-detail/en/digi-international/AW-USB-2/602-1546-ND Digikey].

~~Consult your IT department decide which solution is best for you.~~

[[Category:~~Manual~~]]

[[Category:Legacy_Products]]

@@ Line 1: / Line 1: @@
+<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
+Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.
+* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
+Also see:
+* [[Install Management Suite]]
+* [[Remote control mobile app setup]]
+* [[Remote control from anywhere]]
 == Purpose of USB port ==
@@ Line 16: / Line 26: @@
 * Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
 * GoToMyPC and LogMeIn are premium programs with expensive subscriptions
-* [https://www.teamviewer.com/en/ TeamViewer] is free for non-commercial use
 === Cable type ===
@@ Line 22: / Line 31: @@
 The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.
-== Extending the USB port ==
-[http://www.amazon.com/SIIG-USB-4-Port-Extender-JU-EX0111-S1/dp/B00004Z6C8 SIIG USB 2.0 4-Port Extender]
-Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).
-== Networking the USB port ==
-If the PC is a distance away from the bell system then a network connection must be used.
-Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back (for RS485 tower control data) and assume it is an Ethernet port. It is not and there is no MAC address.
-One of the following devices must be used to network the carillon. Insert one of the following devices between the USB port on the bell system and a wired network connection. A device driver will be installed on a computer (on the same network and sub-net) that will make the USB port of the networked device look like it is on the local PC.
-*[http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex wired solutions] available from [https://www.amazon.com/Silex-Technology-America-Device-Server/dp/B00U9UDSH8 Amazon].
-*[http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from [https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon] and [https://www.digikey.com/product-detail/en/digi-international/AW-USB-2/602-1546-ND Digikey].
-Consult your IT department decide which solution is best for you.
-[[Category:Manual]]
+[[Category:Legacy_Products]]