Church Bell Remote (for 2019 and older systems): Difference between revisions
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''[[Remote control mobile app setup|Installation and Setup]]'' | [[File:ChurchbellRemoteApp.jpg|frameless|right|498px]] | ||
If you have an '''AX touch screen ringing system''', click for instructions here: '''[[Remote_AX|Advanced eXperience Remote]]'''. | |||
== End of Life Notice == | |||
* This application is no longer available in the mobile app stores. | |||
* Our current remote control for Advanced eXperience (AX) ringing systems replaces the Church Bell Remote app described below. | |||
Call 800-344-7464 for upgrade information. | |||
== Installation == | |||
'''[[Remote control mobile app setup|Installation and Setup]]''' | |||
=== Church Bell Remote app Requirements === | === Church Bell Remote app Requirements === | ||
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*Chime Master bell control or electronic church bell carillon instrument | *Chime Master bell control or electronic church bell carillon instrument | ||
*Chime Master Management Suite for PC - full licensed version 4.9 or later with a network connection that is shared with your mobile device | *Chime Master Management Suite for PC - full licensed version 4.9 or later with a network connection that is shared with your mobile device | ||
*iPhone, iPad or iPod Touch with iOS version 8 or later | *iPhone, iPad or iPod Touch with iOS version 8 or later | ||
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*<b>Can I hear the bells ring on my phone?</b> | *<b>Can I hear the bells ring on my phone?</b> | ||
<blockquote>Church Bell Remote sends commands to your Chime Master church bell ringing equipment and receives status for the phone's display. No bell sounds are heard from the phone.</blockquote> | <blockquote>Church Bell Remote sends commands to your Chime Master church bell ringing equipment and receives status for the phone's display. No bell sounds are heard from the phone.</blockquote> | ||
*<b>Can I ring my bells when I'm away from the church Wi-Fi network?</b> | *<b>Can I ring my bells when I'm away from the church Wi-Fi network?</b> | ||
<blockquote>Yes, you can access your bell ringing system from your mobile device while away from the church using your 3G/4G mobile data, and home or public Wi-Fi connection that has access to the remote management PC. <br>See [[Remote control from anywhere]].</blockquote> | <blockquote>Yes, you can access your bell ringing system from your mobile device while away from the church using your 3G/4G mobile data, and home or public Wi-Fi connection that has access to the remote management PC. <br>See [[Remote control from anywhere]].</blockquote> | ||
== Using Church Bell Remote == | |||
=== The Church Bell Remote Screen === | === The Church Bell Remote Screen === | ||
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The name of the host bell system you are currently connected to is displayed with a gray background. If a number appears after the host name in parenthesis, you are not alone. The number of users currently logged in and able to control the system is displayed. If you have multiple bell ringing hosts to choose from, tap the host name to bring up a selection list. | The name of the host bell system you are currently connected to is displayed with a gray background. If a number appears after the host name in parenthesis, you are not alone. The number of users currently logged in and able to control the system is displayed. If you have multiple bell ringing hosts to choose from, tap the host name to bring up a selection list. | ||
System Status | ====System Status==== | ||
System status is displayed in blue characters. When the system is waiting for a command it will say, "Standby." If you tap a function button that is programmed to wait for the Play button, the status will read, "Ready to Play." If active, it will display the selection currently playing. If it is counting down a repeated selection like a funeral toll, it will display the remaining number of tolls. | System status is displayed in blue characters. When the system is waiting for a command it will say, "Standby." If you tap a function button that is programmed to wait for the Play button, the status will read, "Ready to Play." If active, it will display the selection currently playing. If it is counting down a repeated selection like a funeral toll, it will display the remaining number of tolls. | ||
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==== Function Select Buttons ==== | ==== Function Select Buttons ==== | ||
The buttons are arranged with programmable function buttons at the top. There can be from zero to eight | The buttons are arranged with programmable function buttons at the top. There can be from zero to eight function buttons shown, depending on their programming and your [[Administration_MS#Mobile_App_User_Permissions|user permissions]]. The ringing action for each button is set up using the [[Settings_MS_SixSS#Edit_Remote_Buttons|Settings-Remote Buttons]] panel of the remote management software. [[Administration_MS#Mobile_App_User_Permissions|User permissions]] for each button is granted in the remote management software Administrator panel. | ||
==== Volume Buttons ==== | ==== Volume Buttons ==== | ||
Two volume level buttons are displayed in the app unless the app setting Use Phone's Volume Buttons option (Android only) is selected. These buttons (or the phone volume buttons while the app is active) control the volume of the inside speakers that monitor the ringing system, including the church PA system if it is connected to the Audio Inside line output jack. You must have the [[Administration_MS#Mobile_App_User_Permissions|administrator's permission]] to be able to adjust the level. | Two volume level buttons are displayed in the app unless the app setting "Use Phone's Volume Buttons" option (Android only) is selected. These buttons (or the phone volume buttons while the app is active) control the volume of the inside speakers that monitor the ringing system, including the church PA system if it is connected to the Audio Inside line output jack. You must have the [[Administration_MS#Mobile_App_User_Permissions|administrator's permission]] to be able to adjust the level. | ||
==== Millennium Carillon Keyboard Buttons ==== | ==== Millennium Carillon Keyboard Buttons ==== | ||
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The Voice button sequences through your available bell voices, and re-activates the keyboard after performing the recording and saving operations. | The Voice button sequences through your available bell voices, and re-activates the keyboard after performing the recording and saving operations. | ||
Stop and Play | =====Stop and Play===== | ||
The programmable buttons can be set to either play immediately or wait for the Play button. If set to wait, the system will suspend its automatic schedule for an hour while it waits for thePlay button. While the system is playing the Stop button will cancel the currently playing selection. If you wish to stop an entire concert, tap the Stop button twice. | The programmable buttons can be set to either play immediately or wait for the Play button. If set to wait, the system will suspend its automatic schedule for an hour while it waits for thePlay button. While the system is playing the Stop button will cancel the currently playing selection. If you wish to stop an entire concert, tap the Stop button twice. | ||
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==== Auto Off ==== | ==== Auto Off ==== | ||
You can suspend the automatic schedule for special events by pressing the Auto Off button. The button icon will change from an | You can suspend the automatic schedule for special events by pressing the Auto Off button. The button icon will change from an "X" to a calendar, and the text will change to "Resume Auto." Press again to resume the automatic schedules. There is a built-in delay to resume automation if you forget to manually restart it. This delay is set in the [[Settings_MS2201#Suspend_Automation_Timeout|Management Suite Settings]] screen. | ||
=== Exiting the App === | === Exiting the App === | ||
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The button size can be set by setting how many buttons you want on each row of the display. | The button size can be set by setting how many buttons you want on each row of the display. | ||
Lock Screen Orientation | ====Lock Screen Orientation==== | ||
The button sizes will change when you rotate the phone or tablet display. Once you determine how you want to use the app, you can lock the app's display orientation. | |||
==== Timeouts ==== | ==== Timeouts ==== | ||
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This generally involves the firewall(s) ignoring incoming connection requests. | This generally involves the firewall(s) ignoring incoming connection requests. | ||
*Did you set up the port exception in Windows Firewall? See below. | *Did you set up the port exception in Windows Firewall? See [[Church_Bell_Remote#Windows Firewall|Windows Firewall]] help below. | ||
*Are other router firewalls preventing access? | *Are other router firewalls preventing access? | ||
*If you are trying to access through the public Internet with a slow connection, try increasing the '''Connection Timeout''' in the app settings. | *If you are trying to access through the public Internet with a slow connection, try increasing the '''Connection Timeout''' in the app settings. | ||
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==== Windows Firewall ==== | ==== Windows Firewall ==== | ||
Ensure that the Host PC has the necessary port opened in the Windows Firewall by following the steps outlined at: | |||
https://help.chimemaster.com/p/Install_Management_Suite#Remote_App_and_Windows_Firewall | |||
===== Windows XP ===== | ===== Windows XP ===== | ||
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===== Windows Vista, 7 to 10 ===== | ===== Windows Vista, 7 to 10 ===== | ||
# Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter). | # Open Firewall Advanced settings by holding the Windows key while pressing R, then type wf.msc (enter). | ||
# Click "Inbound Rules" in the left column of the window. Select Rule type "Port" then click Next. | # Click "Inbound Rules" in the left column of the window and create a "New Rule in the right column. | ||
# Select Rule type "Port" then click Next. | |||
# Select TCP and enter the port displayed in the Host Administrator's window for the specific local port and click Next. | # Select TCP and enter the port displayed in the Host Administrator's window for the specific local port and click Next. | ||
# Select "Allow the connection" and click Next. | # Select "Allow the connection" and click Next. | ||
# Apply the rule for all three (Domain, Private and Public). | |||
# Type "Chime Master Remote" for the name and click Finish. | # Type "Chime Master Remote" for the name and click Finish. | ||
# Close the Firewall window and continue. | |||
=== Setup the phone or tablet === | === Setup the phone or tablet === | ||
# If you have problems connecting, try rebooting the host PC, your phone, and your WiFi access point if you made any changes to it. | # If you have problems connecting, try rebooting the host PC, your phone, and your WiFi access point if you made any changes to it. | ||
# | # Ensure that Management Suite is started and running as an Administrator on the host computer. If you are unsure if Management Suite is running as an Administrator, close Management Suite and restart by right clicking on the Management Suite icon and selecting “Run as Administrator.” | ||
# Ensure that the area you are using the Church Bell Remote app has adequate WiFi coverage. Weak or borderline connections will not work well with the remote app. Test this by moving around your WiFi network and testing from multiple areas. | |||
# Ensure that the IP Address and Port shown in the Administrator menu of the Management Suite matches the IP Address and Port shown under Settings>Host in the Church Bell Remote app. | |||
# Look up [[Church_Bell_Remote#Error_Messages|error messages]] that you receive on the mobile app. | # Look up [[Church_Bell_Remote#Error_Messages|error messages]] that you receive on the mobile app. | ||
[[Category: | [[Category:Legacy_Products]] | ||