Chime Master Help

USB connections to bell systems: Difference between revisions

Page Discussion
(removed outdated usb networking links)
 
(22 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Installation_documentation|Installation]] > [[Installation_documentation#Software|Software]]'''</div><br />
Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.
* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
Also see:
* [[Install Management Suite]]
* [[Remote control mobile app setup]]
* [[Remote control from anywhere]]
== Purpose of USB port ==
== Purpose of USB port ==


Line 10: Line 20:
== Connecting the bell system to a PC ==
== Connecting the bell system to a PC ==


Connect the cable between the PC and the bell system only after the [[Install_Management_Suite|driver software]] has been installed.
Connect the cable between the PC and the bell system only after the Management Suite [[Install_Management_Suite|driver software]] has been installed.
 
If you wish to access this PC remotely, you can do this using a remote desktop host/client such as,
 
* Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
* GoToMyPC and LogMeIn are premium programs with expensive subscriptions


=== Cable type ===
=== Cable type ===
Line 16: Line 31:
The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.
The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.


== Extending the USB port ==
[http://www.amazon.com/SIIG-USB-4-Port-Extender-JU-EX0111-S1/dp/B00004Z6C8 SIIG USB 2.0 4-Port Extender]
Extends USB distance up to 80 meters (260 feet) via CAT6 cable (point to point, not a network).
== Networking the USB port ==
If the PC is a distance away from the bell system then a network connection must be used.
Chime Master systems do not have network interfaces. Customers often call asking for the MAC address, because they see the RJ-45 connector on the back and assume it is an Ethernet port. It is not and there is no MAC address. One of the following devices or, a dedicated PC running Windows, must be used to network the carillon.
The [http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/sx-ds-3000wn/ Silex SX-DS-3000WN] available from PCM,  [https://www.amazon.com/SILEX-SX-DS-3000WN-Silex-Device-Server/dp/B00HF8SG6A Amazon] and Mouser, provides a ''wireless'' connection to a bell system's USB connection without the risk of lightning damage from the tower to other network connected equipment.
=== Setup Silex for WiFi connection ===
These instructions describe setting up a Silex Network USB interface to work over the WiFi network. The requirements are a Laptop PC with a wired network interface and a crossover cable (supplied with the Silex).<br>
* Turn on wireless access point
* Turn off wifi on Technician PC
* Use crossover CAT5 cable to connect Silex to Technician PC
* Power ON the Silex holding the reset button until the Status light comes on
* Run Device Server Setup (DSsetup.exe) (download from Silex [http://www.silexamerica.com/products/support/device-networking/sx-ds-3000wn/ support website])
** Configure using the Setup Utility:
** Fill out top MAC info with Silex serial number
** Select the Silex device - Next &gt; - Next &gt;
** The Silex will search for the access point
** Select the access point and enter its password - Next &gt;
** Click Execute and select NO for software installation (assuming setup is being done on a technician's laptop, if setup is being done on the PC at the installation then install the software) - Finish and exit 
* Cycle Power on the Silex
Installed PC setup
* Load the Silex SX Virtual Link onto the host PC using the appropriate installer from [http://www.silexamerica.com/campaign/sx-virtual-link-downloads/ this web page].
* [[Install_Management_Suite|Install the latest Management Suite]] on customer's PC
* Plug the carillon into the Silex - the Millennium driver should install
* Start the Management Suite
* Bring up the remote panel. You should see the system display working normally.
=== More Secure Solutions ===
Larger institutions with complex networks will need a better solution than the Silex. Links to these solutions:
[http://silexamerica.com/products/connectivity-solutions/device-networking/usb-parallel-connectivity/ Silex wired solutions] available from [https://www.amazon.com/Silex-Technology-America-Device-Server/dp/B00U9UDSH8 Amazon].
[http://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb Digi-AnywhereUSB] available from [https://www.amazon.com/Digi-AW-USB-2-W-Anywhere-USB-Intl/dp/B0036RFOCI Amazon].
Consult your IT department decide which solution is best for you.


[[Category:Manual]]
[[Category:Legacy_Products]]

Latest revision as of 19:47, 26 February 2024


Our new Advanced eXperience Remote is now available! Call 800-344-7464 for upgrade information.

Also see:

Purpose of USB port

The bell system's USB port will connect to a Windows compatible PC. Management Suite software running on the PC is a collection of utilities and applications that provides additional functionality to the bell system.

Systems with USB ports

  • All solid state rack mountable carillons rear panel at left bottom corner (Six-SS, Millennium, Platinum)
  • All black wall mounted bell control panels on bottom surface (2106, 2108, 2206, 2208)

Connecting the bell system to a PC

Connect the cable between the PC and the bell system only after the Management Suite driver software has been installed.

If you wish to access this PC remotely, you can do this using a remote desktop host/client such as,

  • Windows Remote Desktop Connection (included with Windows) over the local area network or VPN (or port forwarding if you understand the risks)
  • GoToMyPC and LogMeIn are premium programs with expensive subscriptions

Cable type

The USB cable has a Male A connector on the PC end and a Male B connector on the bell system end. Length of the cable should be ten feet or less. A quality cable that has been tested to work on Chime Master systems is available for order.

Retrieved from "https://help.chimemaster.com/index.php?title=USB_connections_to_bell_systems&oldid=6412"