Troubleshoot Six-SS: Difference between revisions
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<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[ | <div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Operating manuals]] > [[:Category:Legacy_Products|Previous Generation]]'''</div> | ||
== Symptom == | == Symptom == | ||
=== Selection not found === | |||
When a selection is supposed to play, your carillon displays | When a selection is supposed to play, your carillon displays | ||
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Follow the remedy below for '''SD Card Errors'''. Call 800-432-3977 for help with '''COM Errors'''. | Follow the remedy below for '''SD Card Errors'''. Call 800-432-3977 for help with '''COM Errors'''. | ||
=== Seasonal list empty === | |||
If when trying to play a random hymn, the display says the seasonal list is empty, check the issues on the [[Playlist_empty_error_message|Playlist empty error page]]. | |||
== Remedy == | == Remedy == | ||
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If the selection was found, you can press ''Enter'' again to play it. If the selection was not found, we need to determine if it is a valid selection. | If the selection was found, you can press ''Enter'' again to play it. If the selection was not found, we need to determine if it is a valid selection. | ||
===== Error codes | == If problems persist == | ||
=== Error codes === | |||
When powering on the system, errors in the audio file system will be displayed as a single digit code in the lower right hand corner of the Copyright display. When you call, this number may be helpful for troubleshooting. | When powering on the system, errors in the audio file system will be displayed as a single digit code in the lower right hand corner of the Copyright display. When you call, this number may be helpful for troubleshooting. | ||
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6 - Mismatched index for new card version | 6 - Mismatched index for new card version | ||
=== Call for help === | |||
If you continue to see these errors, call 800-432-3977 for help. | If you continue to see these errors, call 800-432-3977 for help. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||