Firmware update MS: Difference between revisions

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<div style="font-size:84%">'''[[Chime_Master_Help|Help]] > [[Operating manuals]] > [[Using_Management_Suite|Management Suite]]'''</div>

Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.

* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.

[[File:MS2201-btn-ufw.png|Firmware update menu button]]

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==== Determine the file you need ====

On Management Suite's default [[Main_Menu_MS_SixSS|Main Menu]], look at the upper right corner for the system configuration box. Next to an '''M:''' there will be a four digit number, it is the Model you need firmware for. There are separate listings for firmware starting with 21 and 22 representing different hardware versions. The third and fourth characters represent the specific model's hardware feature set. In the firmware download listings these four digits are followed by a date code MMYY format of the release date.

On Management Suite's default [[Main_Menu_MS_SixSS|Main Menu]], look at the upper right corner for the system configuration box. Next to an '''M:''' there will be a four digit number, it is the Model you need firmware for. There are separate listings for firmware starting with 21 and 22 representing different hardware versions. The third and fourth characters represent the specific model's hardware feature set. In the firmware download listings these four digits are followed by a date code MMYY format of the release date. Compare your release date next to the '''F:''' on the Management Suite's Main Menu to the available versions and download the upgrade if newer.

[[Category:Management Suite]]

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 <div style="font-size:84%">'''[[Chime_Master_Help|Help]] > [[Operating manuals]] > [[Using_Management_Suite|Management Suite]]'''</div>
+Our new [[Remote_AX|Advanced eXperience Remote]] is now available! Call 800-344-7464 for upgrade information.
+* If you are using one of our [[Advanced_eXperience|AX touchscreen products]], the following instructions '''do not apply''' to you.
 [[File:MS2201-btn-ufw.png|Firmware update menu button]]
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 ==== Determine the file you need ====
-On Management Suite's default [[Main_Menu_MS_SixSS|Main Menu]], look at the upper right corner for the system configuration box. Next to an '''M:''' there will be a four digit number, it is the Model you need firmware for. There are separate listings for firmware starting with 21 and 22 representing different hardware versions. The third and fourth characters represent the specific model's hardware feature set. In the firmware download listings these four digits are followed by a date code MMYY format of the release date.
+On Management Suite's default [[Main_Menu_MS_SixSS|Main Menu]], look at the upper right corner for the system configuration box. Next to an '''M:''' there will be a four digit number, it is the Model you need firmware for. There are separate listings for firmware starting with 21 and 22 representing different hardware versions. The third and fourth characters represent the specific model's hardware feature set. In the firmware download listings these four digits are followed by a date code MMYY format of the release date. Compare your release date next to the '''F:''' on the Management Suite's Main Menu to the available versions and download the upgrade if newer.
 [[Category:Management Suite]]