Playlist empty error message - Revision history

Daveallen: bc

2023-10-05T16:54:32Z

← Older revision		Revision as of 16:54, 5 October 2023
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	<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help\|Help]] > [[~~Maintenance~~]] > [[~~Maintenance#Troubleshooting~~\|~~Troubleshooting~~]]'''</div~~><br /~~>		<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help\|Help]] > [[Operating manuals]] > [[:Category:Legacy_Products\|Previous Generation]]'''</div>

	== Symptom ==		== Symptom ==

Daveallen: /* Update to Management Suite */

2018-10-03T15:29:42Z

Update to Management Suite

← Older revision		Revision as of 15:29, 3 October 2018
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	Try playing a group 3 selection by pressing button 4 followed by the green Play button.		Try playing a group 3 selection by pressing button 4 followed by the green Play button.

	==== Update to Management Suite ====		==== Update Management Suite ====

	Early versions of Millennium Suite sometimes scrambled the seasonal options. Only use the current version of [[Downloads\|Management Suite]] to manage your carillon system.		Early versions of Millennium Suite sometimes scrambled the seasonal options. Only use the current version of [[Downloads\|Management Suite]] to manage your carillon system.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Daveallen: /* Causes */

2018-10-03T15:28:57Z

Causes

← Older revision		Revision as of 15:28, 3 October 2018
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	Try playing a group 3 selection by pressing button 4 followed by the green Play button.		Try playing a group 3 selection by pressing button 4 followed by the green Play button.

			==== Update to Management Suite ====

			Early versions of Millennium Suite sometimes scrambled the seasonal options. Only use the current version of [[Downloads\|Management Suite]] to manage your carillon system.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Daveallen: reworked slightly

2018-08-30T16:53:59Z

reworked slightly

← Older revision		Revision as of 16:53, 30 August 2018
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	== Causes ==		== Causes ==

	=== ~~No selections in the current random season~~ ===		=== Good Friday and Holy Saturday ===

	If the random group number is 3 (sacred music) and this is Good Friday or Holy Saturday, and the Seasonal Option for ''OFF Good Fri/Sat'' is set to ''Yes'' then this is normal operation to inhibit music on those days.		If the random group number is 3 (sacred music) and this is Good Friday or Holy Saturday, and the Seasonal Option for ''OFF Good Fri/Sat'' is set to ''Yes'' then this is normal operation to inhibit music on those days.

			=== Random Group 9 ===
	If the random group number is 9 (user customizable list), then there are no selections in the list for the current SmartAlmanac season.		If the random group number is 9 (user customizable list), then there are no selections in the list for the current SmartAlmanac season.

	Use the Management Suite's [[Music_librarian_MS\|Music Librarian]] to add selections to the current almanac season. If you wish to use the same selections as ordinary time, copy the selections from the ''Nonseasonal'' list to the current season. Save the file and upload the list to the carillon.		Use the Management Suite's [[Music_librarian_MS\|Music Librarian]] on a Windows PC to add selections to the current almanac season. If you wish to use the same selections as ordinary time, copy the selections from the ''Nonseasonal'' list to the current season. Save the file and upload the list to the carillon.

	=== ~~Corrupted playlist memory~~ ===		=== None of the above ===

	You can reset the playlist memory without clearing any other settings. Go to the Seasonal Options menu, change any season option from NO, then back to YES (or what it was before), press the left cursor button to make a quick exit, then press the green Enter button.		You can reset the playlist memory without clearing any other settings. Go to the Seasonal Options menu, change any season option from NO, then back to YES (or what it was before), press the left cursor button to make a quick exit, then press the green Enter button.

Rickwhite: /* No selections in the current random season - customize playlist

2018-03-02T17:34:58Z

/* No selections in the current random season - customize playlist

← Older revision		Revision as of 17:34, 2 March 2018
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	If the random group number is 9 (user customizable list), then there are no selections in the list for the current SmartAlmanac season.		If the random group number is 9 (user customizable list), then there are no selections in the list for the current SmartAlmanac season.

			Use the Management Suite's [[Music_librarian_MS\|Music Librarian]] to add selections to the current almanac season. If you wish to use the same selections as ordinary time, copy the selections from the ''Nonseasonal'' list to the current season. Save the file and upload the list to the carillon.

	=== Corrupted playlist memory ===		=== Corrupted playlist memory ===

Rickwhite: /* Corrupted playlist memory */

2018-03-02T17:31:56Z

Corrupted playlist memory

← Older revision		Revision as of 17:31, 2 March 2018
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	The display should say it is		The display should say it is

	Building Playlists . . .		Building Playlists . . .
	Try playing a group 3 selection by pressing button 4 followed by the green Play button.
			Try playing a group 3 selection by pressing button 4 followed by the green Play button.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Rickwhite: /* Corrupted playlist memory */

2018-03-02T17:31:39Z

Corrupted playlist memory

← Older revision		Revision as of 17:31, 2 March 2018
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	You can reset the playlist memory without clearing any other settings. Go to the Seasonal Options menu, change any season option from NO, then back to YES (or what it was before), press the left cursor button to make a quick exit, then press the green Enter button.		You can reset the playlist memory without clearing any other settings. Go to the Seasonal Options menu, change any season option from NO, then back to YES (or what it was before), press the left cursor button to make a quick exit, then press the green Enter button.

	The display should say it is Building Playlists. Try playing a group 3 selection by pressing button 4 followed by the green Play button.		The display should say it is
			Building Playlists . . .
			Try playing a group 3 selection by pressing button 4 followed by the green Play button.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Rickwhite: created

2018-03-02T17:30:57Z

created

New page

<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] > [[Maintenance#Troubleshooting|Troubleshooting]]'''</div><br />

== Symptom ==

When a random SmartAlmanac selection is supposed to play, your carillon displays

Seasonal List Empty

== Causes ==

=== No selections in the current random season ===

If the random group number is 3 (sacred music) and this is Good Friday or Holy Saturday, and the Seasonal Option for ''OFF Good Fri/Sat'' is set to ''Yes'' then this is normal operation to inhibit music on those days.

If the random group number is 9 (user customizable list), then there are no selections in the list for the current SmartAlmanac season.

=== Corrupted playlist memory ===

You can reset the playlist memory without clearing any other settings. Go to the Seasonal Options menu, change any season option from NO, then back to YES (or what it was before), press the left cursor button to make a quick exit, then press the green Enter button.

The display should say it is Building Playlists. Try playing a group 3 selection by pressing button 4 followed by the green Play button.

[[Category:Troubleshooting]]