Keyboard volume is low - Revision history

Daveallen: /* Firmware update */

2018-08-30T16:55:39Z

Firmware update

← Older revision		Revision as of 16:55, 30 August 2018
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	Prior to the winter of 2017, the Volume control mode (vs. Velocity mode) was sticky. 2201 series Platinum and Millennium carillons can be updated with 0417 or later firmware. This firmware resets the system to expect dynamic velocity data every time the keyboard mode is engaged, until a volume control command is received. Exit the keyboard mode when finished performing at the organ, then restart the keyboard mode before performing on the dedicated keyboard.		Prior to the winter of 2017, the Volume control mode (vs. Velocity mode) was sticky. 2201 series Platinum and Millennium carillons can be updated with 0417 or later firmware. This firmware resets the system to expect dynamic velocity data every time the keyboard mode is engaged, until a volume control command is received. Exit the keyboard mode when finished performing at the organ, then restart the keyboard mode before performing on the dedicated keyboard.

			Also see [[Firmware updates\|Update your Chime Master]] firmware.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Daveallen: update

2018-01-04T16:19:55Z

update

← Older revision		Revision as of 16:19, 4 January 2018
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	#Use the cursor controls to set the lower line parameters to Light:8 Heavy: 8		#Use the cursor controls to set the lower line parameters to Light:8 Heavy: 8
	#Exit the setup menu (Enter)		#Exit the setup menu (Enter)

			== Firmware update ==

			Prior to the winter of 2017, the Volume control mode (vs. Velocity mode) was sticky. 2201 series Platinum and Millennium carillons can be updated with 0417 or later firmware. This firmware resets the system to expect dynamic velocity data every time the keyboard mode is engaged, until a volume control command is received. Exit the keyboard mode when finished performing at the organ, then restart the keyboard mode before performing on the dedicated keyboard.

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Daveallen: solution 2

2018-01-04T16:13:41Z

solution 2

← Older revision		Revision as of 16:13, 4 January 2018
Line 6:		Line 6:

	If exiting the record mode then re-entering restores the sound, this may be symptomatic of the keyboard that the carillon is connected to sending volume control messages. Many MIDI adapters on organs use the Swell Pedal to send the Chime Master volume control data. If you close the swell shades before disabling the bells with the MIDI stop, the system will remain at the low volume.		If exiting the record mode then re-entering restores the sound, this may be symptomatic of the keyboard that the carillon is connected to sending volume control messages. Many MIDI adapters on organs use the Swell Pedal to send the Chime Master volume control data. If you close the swell shades before disabling the bells with the MIDI stop, the system will remain at the low volume.

			=== Solution 1 - Organ shut down procedure ===

	Always open the swell shades before dis-engaging the Chime stop.		Always open the swell shades before dis-engaging the Chime stop.

			=== Solution 2 - Eliminate dynamics ===

			Few organ MIDI interfaces provide dynamic output. In dual keyboard situations, you can maximize the Chime level so that it ignores the pedal position, but also the dedicated keyboard dynamics.

			#Go to Setup Menu - [[Keyboard_sensitivity_setup_menu\|Keyboard Sensitivity]] (Enter 3 Enter 6 Enter)
			#Use the cursor controls to set the lower line parameters to Light:8 Heavy: 8
			#Exit the setup menu (Enter)

	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]

Daveallen: created

2018-01-04T16:07:05Z

created

New page

<div style="font-size:84%">'''[http://www.ChimeMaster.com Home] > [[Chime_Master_Help|Help]] > [[Maintenance]] > [[Maintenance#Troubleshooting|Troubleshooting]]'''</div><br />

This symptom is usually a conflict between the Chime Master dedicated keyboard and an organ keyboard in dual systems.

== Sound restored when exiting then re-entering Record Mode ==

If exiting the record mode then re-entering restores the sound, this may be symptomatic of the keyboard that the carillon is connected to sending volume control messages. Many MIDI adapters on organs use the Swell Pedal to send the Chime Master volume control data. If you close the swell shades before disabling the bells with the MIDI stop, the system will remain at the low volume.

Always open the swell shades before dis-engaging the Chime stop.

[[Category:Troubleshooting]]